Unfortunately we had to cut out cruise short as my husband got a pulmonary embolism. (He's o.k now…read morethank God). We were lucky to be in Liverpool and he was taken to this hospital which is teaching hospital and specializes in heart and lungs. The doctors and nursing staff were wonderful. They could have been a little more forthcoming with how king he needed to stay. Everyday we were told something else. He wound up being there for 5 days and er could boot return to our cruise which was disappointing. The menu here is unbelievable and the food was not your typical hospital fare. There are a few tea times during the day and then a round of soup of the day. Dinner also means tea time which at first was confusing to us. Patients here can just get up and go wherever they want. One roommate ( there were 6 in the room) would go for a cigarette after his nebulizer treatment!!! WTH! The hospital is old and a mess. It was dirty and the bathrooms were disgusting. Elevators are so slow and at high visitor hours difficult to get. I believe there is a new hospital building next door that should have been finished but was not ready yet. That will definitely bump a review up a star. Thre lobby always has something going on... clothing and home goods for sale, Costco memberships, health fair stuff, and even a farmer's market. The doctors were very good and that's the most important part and I feel all in all he was taken care of. We hope never to visit again.

I have been to this hospital many times to visit my grandad and each time has been amazing! All the…read morestaff are friendly, the wards are easy to find and the food is amazing for hospital food!

There is no A&E here, the nearest one is Ysbyty Glan Clwyd at Bodelwyddan…read more I attended this hospital a few times for antenatal care and the midwives were all very good, but busy of course. It's handy having appointments to attend in town, as parking is usually tricky at hospitals and these two are no exception.

After sitting in A and E for over 14 hours with a suspected heart attack I was eventually seen by a…read moreDoctor. he was charming. Another lady had been sat there for 26 hours with a suspected stroke before she was seen. All the hype about getting help quickly is no use as it does not happen. I saw Cariology nurse on October last year I am still waiting for my results. It is now the end of June. To say the hospital is nonfunctioning is an exageration. I have a terminal illness but that does not seem to matter as the Nurse said to me "Well after all you are 81" does that mean go home and die. It felt like it. They need in house training not University and then landing on a ward etc with no experience of people.

Situated about ten minutes away from Rhyl or five minutes from exiting the A55 at Bodelwyddan. This…read moreis the biggest hospital in the area and is always very busy. The parking is somewhat of a contentious issue as it now costs a £1 to attend and is controlled by a security firm. Spaces being limited during visiting times. There is a cafe with your ususal choices, lifts in good operating order and a local community police officer. Adjacent to the hospital which is known as Ysbwty Glan Clwyd or Y.G.C. is the Ablett Ward for the Mental Health Patients. The surrounding area is lovely with the Marble Church in Bodelwyddan a short distance away and the Faenal Fawr hospital next door.

Far more concerned with reducing waiting times and keeping people away who "shouldn't be at a&e"…read more when they should be you know listening to people. Obs not done on arrival, ticket machine to try and get around the 4 hour limit and doctors who has diagnosed you before you've told them what's wrong. I live 5 minutes away but from now on will be traveling 30 just to avoid it.

staff restaurant take a packed meal from home!read more

In the start of 2025 I was taken to WHISTON HOSPITAL by ambulance to A &E there is spent 8 hours in…read morethe back of an ambulance then 3 days in the corridor before and allocation of bed on a specific ward was available as I need a separate room due to personal illness and being a C Diff carrier so it's a precaution. But I had to go back on the 14th Dec to A & E once I'd had my bloods done and assessed I A and E it was only a matter of 3 hours then I was allocated a bed on observation ward then treatment began. 24hrs later I was moved to the correct ward in an a room allocated bed. This was a vast improvement which not only assist ing my physical but mental well being in itself. I have being a long term patient in and out on a regular basis been given the best care available by the doctors and nurses at Whiston and can only commend and praise the work and the treatment I have been given. Whilst I was in A&E I must admit I did see a lot of footfall come and go wanting treatment which could've been acquired and was more suitable for the walk in centre locally at the Millenium or seen a doctor if they had rang the surgery to make and emergency appt. The life and capacity is being square out of A&E due to these factors. I would like to give a huge thankyou to the drs and nurses at Whiston Hospital. Whom along with treatment have not only shown me their care but with compassion and empathy also. Hats off to you Whiston Hospital you can only work with what you've got but within 6 months I myself have experienced a vast and impressive improvement. Thanking you Donna McLean

Poor care, my mother says she would rather die than go to Whiston!!…read more The place is new and soulless, clean and tidy, but no care, staff talk between themselves, while you stand waiting to ask for help. They managed to lose my mothers belongings, broke her hearing aid, they could not understand how important a hearing aid is, thinking shouting at a deaf person is the only answer. When you ask for info the Drs answer was I have not seen her, the nurse pulled out a scrap of paper from her pocket!! what happened to records? To telephone you need a password, but you have to go in to get the password, the system is just not right. Car parking a joke, no info on the web site, even parking attendants telling you to park on the grass, taxi ranks full of cars parked in the wrong place. Not enough disabled bays, so cars just dumped all over the area. WH Smiths is so expensive just to buy water or sweets, at least Costa Coffee was ok. All in all It was very disappointing, when the care is so bad for patients they say they will not press the care alarm again, it must be bad. Some nurses were lovely, but it was never the same staff each time you went so confusing and upsetting for elderly people. Come on Whiston, do some fine tuning, make the patients feel cared for, and improve the food, terrible compared to Newton. Its not only medicine that gets people better.

Fantastic place I came in yesterday for a picread more

The reception staff are helpful and polite. The doctors are very good and thorough and I have been…read moreespecially impressed with the way they are with children. The Health Visiting team are wonderful and I rate them very highly. The actual practice is always kept clean and there are plenty of seats in the waiting room. They have toilet and baby changing facilities. There is also a beep system to call people in for appointments, which I think is useful.