Great staff. Recommend. They were very kind and professional. Everything was clean and looked new…read more Due to covid as soon as you enter someone takes your temp and asks you the usual covid symptom list. Since your entering a medical building wonder what they do if you do have temp or symptoms ... already wear mask and at a hospital. either way i had no temp or symptoms. I was able to park near the door and someone immediately asked if i needed help finding my location. They didn't make me wait got me right back and didn't wait in the room long at all. I have alot of confidence in the staff .. they come very highly recommended and I am hopeful they can help.

Dr. Barry listened carefully as I described my symptoms after which he asked appropriate questions…read more I was sad when he retired as he had been my primary care physician for at least 10 years.

To me Dr. Barry appeared arrogant, condescending, angry, abrasive, and totally lacking in…read morecompassion and kindness. I feel that he didn't see me as a person and had no interest in seeing me as a person. By far the worst experience I've ever had with a doctor.

I've been to the Premier Urgent Care in Springboro three times in the last 2 years. It's been great…read moreeach time. Just a few minutes wait until they take you back to a room. NP or a PA comes in to the room and assesses your situation after asking a few questions with the answers you give them. Then out you go with a prescription if needed. It's so nice to have a facility like this. If I had called my doctors office it would have been a week or more before I could see the doctor. I highly recommend Premier Urgent Care.

I'm diabetic and I was at Doubleday's and I had some kind of diabetic meltdown. My blood sugar was…read morereally low dangerously low. Even after having a non-diet soda I couldn't think I was having trouble talking. We rushed over here to get help and they wanted no part of me. They said we needed to go to the premier ER that was a couple miles away. My husband told them I was diabetic and I was in the situation I wouldn't have thought that would have been be on there expertise. We went to the other place and had nothing but good things to say about them. That was pretty much having a life-threatening incident and they're refusing to even see me was beyond rude and unprofessional and dangerous. When I got to the other facility my blood sugar was in the thirties. I could have went into shock or a coma. Sometimes minutes count

First visit with and I'm impressed. They were very professional and helpful. I wanted to get back…read morewith Dr Tewell but she isn't accepting new patients. Dr Phan is new and really liked her and the whole staff. I felt heard and hope of getting some things taken care of. I'd told 2 previous drs of things I'm dealing with. They didn't offer any advice or even write down what I said. Might as well told my dog. But here they didnt pass off what I said. I didn't bring up everything on my list... didntvwant to overwhelm new dr ;) Great experience here.

I have a been a patient of Dr. Mason-Zied and followed her when she switched practices. While I…read morelove her a practitioner, I have been less than pleased with some of the clinical staff, specially Bethany. On two occasions in the last month, Bethany has been very rude and unhelpful over the phone and through MyChart messages. It is honestly making me consider switching a provider I have been with nearly 20 years due to the hostility and lack of help I am receiving from this staff member as I don't feel confident in their abilities and bedside manner.