2/21/25, 4 years ago True Temp Services of Marathon FL upgraded my AC system in our Marathon home…read more My mistake was paying the bill in full. One of the worker's put his foot through my ceiling in two places while working in the attic. Well the ceiling is still not repaired. I'm a mid 70 year old disabled FDNY WTC First Responder and I'm often in Respiratory Distress unable to repair the ceiling. I've called and texted Ryan dozens of times over the past 4 years without satisfaction. Be aware of using True Temp Services.

Ryan is wonderful always kind, knowledgeable and professional but most of all he actually shows up…read moreon time. Highly recommend you will not be disappointed. I use him for vacation rentals 56 of them so need a company that I trust.

Always fantastic service. I've used them for years and never been disappointed. They generally make…read moreit out the same day I call for service which is very unusual in the Keys

Always available and quick to resolve any issue! Honest and fair pricing. Quality work and…read moreprofessional. HIGHLY RECOMMEND THEM!

I've been using Dana's AC for over 20 years. He handles my house, and two of my rentals. I never…read morehad any problems with their service-and in fact, they come & fix the problem in under an hour in the summer time even when busy! My renters were shocked that they arrived so fast and had the AC going in no time. What helps with any appliance service company is that you also get their bi yearly check up service contract so they can trouble shoot any problems they see in the future. I frankly think they are the best in the Marathon area. We had a problem with the other company where two years after a repair they called me and said they forgot to bill me...2 years later and wanted to be paid! This was long before online banking so would have taken me HOURS to track down if there was a bill, then check to see if it was paid, or not... I'll stick with Dana's Thank you!

If you need any air conditioner repair or for that matter any refrigeration equipment repair my…read morerecommendation to all is: don't even bother to hire " Dana's crooks". Just like the previous reviewer mentions Dana's air conditioner of marathon overcharges for parts they use to do the repairs and worse of all they DO NOT STAND BEHIND THEIR WORK even if the customer is right and the repair is done incorrectly. In my particular case, they use the wrong thermostat in repairing one of my refrigeration units at my restaurant which resulted in me not able to adjust the temperature of the machine in question. I discover the problem several days after the repair was done and after I had paid in full for what resulted to be a "shoddy" repair. This company bolsters they have been in business since 1992 well my restaurant has been in business since 1980 and this is the first time an incident like this happens to me. If you are reading this review you will be better off calling a different company to do your refrigeration repair if you don't want to find yourself dealing with mediocre workmanship, lousy customer service and inferior- low grade parts.

I have no idea what is going on but I have to agree with Ricardo! We built a new home in Florida,…read morethey installed our AC. Every year we have shelled out hundreds in repairs. I get a flat bill with a random number and no break down. Now, 5 - 6 years later they tell me I have to replace the unit to the tune of $6000!!! When I get more info I shall report but for now I would say steer clear!

If you need any air conditioner repair or for that matter any refrigeration equipment repair my…read morerecommendation to all is: don't even bother to hire " Dana's crooks". Dana's air conditioner of marathon overcharges for parts they use to do the repairs and worse of all they DO NOT STAND BEHIND THEIR WORK even if the customer is right and the repair is done incorrectly. In my particular case, they use the wrong thermostat in repairing one of my refrigeration units at my restaurant which resulted in me not being able to adjust the temperature of the machine in question. I discover the problem several days after the repair was done and after I had paid in full for what resulted to be a "shoddy" repair. This company bolsters they have been in business since 1992 well my restaurant has been in business since 1980 and this is the first time an incident like this happens to me. If you are reading this review you will be better off calling a different company to do your refrigeration repair if you don't want to find yourself dealing with mediocre workmanship, lousy customer service and inferior- low grade parts.

South Beach Cooling was recommended to me by a friend. i needed my AC unit flushed as the water…read moreoutflow was backing up into the pan which flows into the parking lot under my building. They were supposed to come out on a Friday and were given specific instructions to call first for entry. I received no call and no one showed. I called back and was told someone knocked and when no one answered, they left. Clearly, listening is a problem. They showed the following week and told me my coil needed to be cleaned which costs $600. I was not present and this was demonstrated my shaking out my air filter in my kitchen. Really? I never got video of the coil. My mistake for not asking. I was told the job was done and system had been flushed and was clean. I was told there was no water in the pan. Within 24 hours my condo association called and said it was still leaking and there was water in my pan. I drove down from Miami to check this out. The condo was right and i was able to verify my AC is the problem. I called SBC again. They showed at the end of the day on Monday after i left to go back to Miami and told me there is no leak and all is well. Ridiculous. The water was there all weekend and in the morning. i paid $600 for a flushing and coil cleaning i may or may not have needed. My condo association is now charging me to have it done by them. Are they lazy or incompetent at SBC? i don't know. ES

Quick response to our call, showed up on time and the bill matched their quote. Would recommend and…read morewill use again!

We have been visiting Marathon by boat for several years and have used SALT to maintain our a/c…read moresystems aboard while here. Fully satisfied with their dependability and workmanship. Steve C., MY Temptation

I have used this company for many years and very satisfied with the work and products. Bob knows…read morehis stuff.

I will definitely call Sub-Zero again for our AC needs. Henry came out promptly and was able to…read moreservice both our air handler and outdoor unit. Coils were cleaned, pressure was checked, lines cleaned out. And the service was all done at a reasonable price. Thanks Henry and Sub-Zero!

I'll repeat what Steve T said above. "Sub-Zero" is the number of stars they deserve for a…read morerating. I called on a Thursday. They said they could come out the start of the week. I said OK. They said they'd call back with a precise date/time. I said OK. Over a week later, they still haven't called. So you can not count on them at all. They never showed up.