Avoid! The management is rude and the design center is a rip off. Do not care about their residents…read moreonce a deposit is made.

This is a case of the textbook "buyer beware". In August of 2022, my husband and I were looking for…read morenew construction in the St. Johns area and came across Riverside Homes and their sales rep, Trisha Ziemba. During our walkthrough of their model, we asked Trisha how long it would take to complete the building of the home from the signing of the contract. We were told by Trisha that it would be about 14 months so around October 2023. We explained to Trisha that we would prefer the home to be completed in August of 2023 so that our oldest could start school at the start of the school year. We decided to move along and Trisha explained that we would need to hand her a check for $5,000 to reserve the lot. She explained that the payment was non refundable and was required to reserve the lot. We believed her. As we were leaving the sales center, Trisha explained that it could take about a week or more to reserve the lot. Two days later, I emailed Trisha some questions including whether or not it was possible to move the completion date from October 2023 to August 2023. Trisha addressed the other questions in the email but did not address whether August 2023 was a possibility. Every single time we requested the complete list of options with pricing, she would respond saying that the list was too long. She eventually sent a partial list of only the structural options. Two weeks later, Trisha sent my husband and I the Purchase and Sales Contract to sign. Upon review, we noted that there was no completion date in terms of when the home would be ready. Instead the contract stated that Riverside could take 2 years to even start building. Trisha stated that she could not add the promised date of October 2023 to the contract because of COVID etc. Trisha was adamant that nothing could be changed despite her initial promises. We felt deceived. Trisha had recommended two preferred mortgage lenders to us. One of the lenders who we applied to and got pre-approved explained to us that Trisha secretly requested that our lender have our file go to underwriting! We explained to the Lender that Trisha (as per the contract) is going to wait another 2 years to even start building, so why would we go through the process for underwriting for a home that would take more than 3 years to complete? Again, Trisha did not explain this extra condition to us and only stated that we needed to obtain a preapproval letter from her preferred lender. All the time, she was requesting that the lender have our file go into underwriting. Very shady. The lender explained to us that this is what Trisha and Riverside Homes does to their customers/clients....they try to push for underwriting without the buyers' consent. So, we never signed the Sales Contract with Riverside due to the dishonesty and lack of disclosure by Trisha and Riverside Homes. We asked back for our $5000 lot reservation deposit and....as you can guess.....Trisha and Riverside Homes said no. Trisha pretty much avoided all the promises she made to us before taking our $5000 check and said "oh, it's non-refundable". I would like anyone that is considering buying from Riverside Homes to ask for all the information upfront and most of all, get everything in writing before handing over anything. My husband and I have purchased new construction homes a few times from bigger builders and have never seen this level of dishonesty. Terrible. My advice to potential customers of Riverside Homes: a) Before handing over any money, have an attorney review the document to ensure that you are aware of your rights b) Before signing any contract, ask to see a full listing of option pricing c) Get it in writing. Please do not assume that what the sales agent says is what you will see in their contract.

After reading the positive reviews of this local granite company and getting a really reasonable…read morequote we didn't even end up shopping around. I've dealt with four or five shops in the past back in NY so I was familiar with pricing and the process already and felt very good about this place after going in to view samples. They came out right away after we submitted our deposit to template and didn't even require the old counters to be off in order to do so- awesome so we didn't have to go without counters and a sink for any amount of time between template and install!! They came back the following week to install. It was a very fast and efficient process. Everyone we dealt with from Crystal in the office to the template man to the installers were timely, friendly and helpful. We are very happy with the quality of the work done and were especially thrilled they were able to make the large sink area in one cut with no seams. I'd recommend this shop to anyone!

We had a great experience Crystal and her crew took great care of us. They were fast,…read moreprofessional, they told us for the sizes we needed remnants would be the most cost effective. They had a large selection of remnants we made our choice on a Monday and by Friday they installed our countertops and they look great. The crew that did the installation was very professional, clean, and very fast. They even gave us some advice on countertops that we are going to replace in the very near future. If you are looking for someone with reasonable pricing (by the way) they were about a third less than anyone else, fast service, and great service these are the people you need to deal with.

I can not say enough great things about Lauren, Rachel, and Bee Home Realty. We were first time…read morehome buyers, and they were there every step of the way. Thanks to their help and advice we were able to step into our new house knowing that we already had equity upon purchase in a house that was perfect for us. They helped us determine not only which house was the best value, but which house suited our needs the best. From the negotiation to closing, they were right there with us, including every inspection. They walked us through the process, making sure there were no surprises, and we were prepared for the next step. They never failed to answer an email or text promptly. They helped manage the home inspection process, worked in concert with the mortgage broker, home builder, and even helped us find the right homeowners insurance. They made sure that nothing fell through the cracks and there were no unexpected last-minute emergencies to be delt with. In the end we got a new build for over 8 1/2% less the asking price and they threw in window treatments and refrigerator to boot. They made the home buying process as worry free as is possible, even for a first-time home buyer. I cannot recommend Bee Home Realty enough.

I was a bit concerned going in because of some negative reviews I had read. Not anymore. My…read morewife found Avigna Granite and we called and John came to the house. He seemed very knowledgable. He took measurements and called us with the quote a couple days later. We were more than pleased with the quote. From that point on, everything went smooth as it could have. The demo went well and Avigna worked with me with scheduling as I had some plumbing changes to make. Tran the installer was fantastic. His crafsmanship was excellent and fast. Everything was installed perfectly, square and plumb and all doors were aligned exact. He installed the crown molding perfectly and again quickly. He is good. The template measurement came just a couple days after installation of the cabinets. And the countertop came a couple days after that. Avigna called us a day or two prior to every phase of the remodel to make sure we were ready and available. The countertop fit was amazing as well. The backsplash came just days after that. We are too pleased as to how well the entire process was done. NO complaints whatsoever. Thatnk you John, Sri, Tran and the granite layers and all involved. I will recommend Avigna to everyone Clint & Debbi R.

After reading some negative reviews I was concerned about this company but the pricing was too good…read moreto pass up giving them a try. Lauren was a great service rep and was super nice and accommodating and went the extra mile to please us. I thought may have been a scam right up until they came to install. Which btw, was right on time and done to perfection. Real estate is my business and I will always go to them for all my needs. I wish I had known about them before I started the whole remodel. Great job Lauren and crew and thanks.

Ryan helped us pick everything out. He was super patient with all my questions and made sure I got…read morethe look I was going for in my kitchen. The men that did the work were so professional and have great craftsmanship. The kitchen is beautiful!!

The worst possible experience. The sales person Nikki was told that I would not be in town to pick…read moreout the slab but that I wanted a white vanity with a white vanity top. She sent a picture to verify what it looked like. When delivered the top was yellow greenish and certainly not matching the cabinet that they made. She refused to replace it or the shower bench or offer compensation in any way. She was extremely rude and aggressive. She said if I did not pay in full they would put a lien on my property. Avoid her and this company at all costs. I sent multiple pictures that clearly indicated what it looked like to no avail. Even the drawer to the cabinet was a piece from another project as it had hinge holes drilled out. She refused to replace the door as well. Just a terrible experience from someone who just doesn't care.

I got a quote for this place, the person that I talked to was very nice, however their prices was a…read morelittle bit spice to reusing my existing Cabinets. Me and wife decided to postpone the project and exploring other few options before we make it a decision. Should I contact them again? Maybe, and that's only because of the Customer service. Customer service was nice this time, but price was a little bit spice. Good luck on your project

I had my kitchen cabinets refaced and new inserts to make my space more usable. I could not be…read morehappier with the end product. My cabinets are beautiful and the workmanship is excellent. The guys are wonderful to work with, very responsive and delivered as promised. I highly recommend this company