The worst possible experience. The sales person Nikki was told that I would not be in town to pick out the slab but that I wanted a white vanity with a white vanity top. She sent a picture to verify what it looked like. When delivered the top was yellow greenish and certainly not matching the cabinet that they made. She refused to replace it or the shower bench or offer compensation in any way. She was extremely rude and aggressive. She said if I did not pay in full they would put a lien on my property. Avoid her and this company at all costs. I sent multiple pictures that clearly indicated what it looked like to no avail. Even the drawer to the cabinet was a piece from another project as it had hinge holes drilled out. She refused to replace the door as well. Just a terrible experience from someone who just doesn't care. read more

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Communication, installer follow up to verify accuracy of project, more than one person doing the installation to improve timeliness and accuracy, willingness to speak to clients regarding concerns, quality of product and improper installation, and willingness of company/owner to meet with the clients. read more

L&T Kitchen and Bath - A floor to ceiling panel should have been installed on the oven side next to drawers to create the same space as the panel on fridge side. - Kitchen & Bath Near Me - Jacksonville, Florida

Tentative review- so far I have had Ryan come out to the house to measure and gave me a quote for 2 different cabinets. I took John into the showroom to have him see the cabinets too- since he was working when Ryan came out to our house. We picked a color and put our deposit down and was given a countertop company to go browse- Granite Depot is who they work with. I was highly recommended to another countertop company and we shopped both and finally decided just yesterday who to go with. Ryan has been great so far- my only ding is that he impresses his opinions about cabinets and sinks and such and while his expertise is noted and appreciated, his recommendations didn't match mine all of the time- so please, go with what you want- don't let anyone talk you out of your vision. That being said- we are scheduled for cabinet install for mid September. I will be sure to update my review after the install. So far, I like working with L&T. read more

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This was the worst contracting experience I've ever had. I own rental properties and have overseen renovations on eight units, including two homes. Stay away from this company. Mistakes happen, but I expect a business to take pride in their work and care about their reputation. This company does not. I paid a premium to have quartz countertops and a matching quartz backsplash installed. (I'm embarrassed to say how much.) A very lovely man sold me the quartz, but the installation was a disaster. Two men showed up and appeared to be overwhelmed and confused. They ripped out the old slab of granite and tossed the fragments on our front lawn. The granite, which became very hot in the sun, left unsightly patches of dead grass. When the men finished, I was stunned. The backsplash was two inches shy of the bottom of the kitchen cabinets. The seam of the quartz slab behind the vent was smack dab in the middle. Rather than the hood concealing the seam, the seam ran behind the vent, drawing the eye to the division. Even worse, they didn't continue the slab to the ceiling but stopped an inch below the crown molding. They left glue splotches all over the walls. They did not include an outlet cutout behind the vent hood. The backsplash slab near the ceiling also jutted out about a quarter inch because they used too much glue, and it didn't sit flush with the wall. I called the salesman who agreed the work was subpar but told me it was out of his hands as he only sells the product. After a lot of back and forth, the owner of the company finally came to the house. He said his regular installer was out with COVID and rather than cancel, he sent two less experienced workers. He offered me a $500 discount if I accepted the work as is. I was shocked. Didn't he care about his reputation? Didn't he care how this reflected on his company? After a lot of cajoling, he reluctantly replaced the backsplash quartz slab behind the vent and added molding under the cabinets to hide the gap. However, I only realized after the second slab went up, that there was supposed to be a hole for an outlet behind the vent. (This was my first experience with a quartz backsplash.) I called back the owner and he said he couldn't add the hole for the outlet without replacing the entire slab. I also complained that the slab didn't go to the ceiling. He insisted both these issues were my fault because I didn't ask them to do these things. But they're the experts. I had no clue these would be issues until I had a contractor try to install the hood. It was costly to hire an electrician to put an electric box inside the vent because there isn't an outlet hole, and a contractor to try to hide the weird gap between the backsplash and the ceiling. It still looks weird. The end product was subpar. I've had friends and neighbors ask who did the work just so they know to stay away from this company. read more

I ordered my new kitchen with Ryan Hennessy, he helped me a lot to choose right things. Demolition itself and installation of new kitchen was done very fast. I had a new kitchen in one week! Same crew did both demolition and installation. They were very professional, cleaned everything after finishing work, it was a pleasure to watch them working. I had a couple of estimates and their price was the most affordable. Thank you, guys! read more

The installed a vanity in our bathroom today and did a great job. They didn't stop from the time they got here to the time they left. (No cell phone interuptions! ) Very hard workers; workmanship is excellent. read more

I cannot believe how easy it was to work with Angela Hammond of L & T Kitchen Design. We literally completed selection and sale in about 20 minutes. It helps when the designer is quick and on her toes. This was a seamless enterprise. Countertop installed today by meticulous craftsmen. Not a spot was left even on the floor. Fabulous experience! Susie Ortenzi read more

I'm totally satisfied with the team at L@T kitchen and bath. I had them do my house, both kitchen and two bathrooms ,a few years ago, well now we're remodeling a new home. I never hesitated to call on them for this job. Thanks to them, this part of my remodeling is perfect! read more

I had to pay for another slab from them . They then moved the seam to center of sink and it looks alot better. I just wish I was asked at the beginning if I wanted to pay more to have the seam at the center of sink or given options. read more

Excellent experience from start to installation. Professional and friendly staff. Will return for any upcoming projects.

Overall my cabinet install could've gone better. In talking to L&T with my level of satisfaction, I'm hopeful that the next customer doesn't have to deal with certain aspects that I did. read more

We had our kitchen remodeled about 6 years ago using this company. The saying you get what you paid for holds true. Do no waste your money by going with this company. The craftsmanship is poor. They do not stand behind their work. The cabinets look rich on the outside but are crappy and poorly built. read more

Beautiful Job!! We purchased new cabinets and granite counter tops and we were very impressed with the quality and craftsmanship we received. The cabinets and counter tops were installed on time and the installers were meticulous and kind. We would recommend them without reservation and plan on using them again very soon. read more