At 65 years old I was reluctant but anxious to get a panniculectomy which is skin removal of my abdomen. At my first appointment I met Dr. Johns, he was nice enough, but his nurse Debbie was really nice. It's a little longer wait but it wasn't that bad. I went to get my surgery and the first nurses I saw were not overly friendly which I was a bit disappointed. I was the last surgery of the day so I really had a long wait after arriving at 11 am and not scheduled until 3:30. I was kind of just left on my own to wait. My spirits were lifted when I met the anesthesiologist, Darren. He was great! Made me feel warm and fuzzy! My surgery was at 3:30 and it took about an hour. I was already leaving the surgery center by 6:30. It was a lot easier than I expected. Dr. Johns did a very good job. Whenever I called the office I got quick responses. I was very satisfied and would definitely recommend Dr. Johns and Darren and Debbie. The rest were just okay not unfriendly at all by any means. I will be getting a breast reduction and lift next year! I will be back! Thanks Dr. Johns! read more

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I had an appointment for a consultation. The very long medical history form that I was supposed receive in the mail well before my appointment never arrived so I was advised to arrive 15 minutes early to fill out the paperwork. It was about five or six long pages of paperwork to do. That's a lot of writing on a clipboard! Probably did take me about 15 minutes to fill it out. Unfortunately 45 minutes later, I still hadn't got called back for my consultation because apparently they were running about an hour behind. I sat in that waiting room for an hour before I had to leave to get home for my child. I was very disheartened as it took me a while to make that call to begin with, and I left there feeling like I didn't want them to work on me because my time was not valuable enough for them to tell me that they were running way behind. read more

Dr. Francis Johns makes his patients his top priority. It is a very important decision to undergo plastic surgery in general and it is even more important to select the right plastic surgeon. Dr. Johns is very compassionate. He listened and he answered any question that I had. I did not feel rushed at all. Talking to Dr. Johns was more like talking to a friend, not one of the most prestigious plastic surgeons in the area. He helped me understand my options and select the treatments that was best suited me. Dr. Johns treats his patients as individuals. Plastic surgery is an art and Dr. Johns tailor makes that to each individual that walks through the door. Dr. Johns has definitely taught me patience because it takes time to achieve the exact results that I was looking for because everyone's genetic makeup is completely different. You must allow the body to heal fully which can take anywhere between 12 to 18 months. Time. Everything takes time. No two patients are exactly alike, and as such, no two procedures should be exactly alike. Dr. Johns' approach to plastic surgery is both a science and an art. Dr. Johns is best known for his "natural-looking" approach to plastic surgery. His results are so natural looking that people will often question if you had plastic surgery at all. That's the kind of results that set him apart from all the other surgeons. He has taken his time to work with me to obtain the exact results that I was looking for. All of his locations have the most welcoming atmosphere. His office staff is exceptional to say the very least. They are all a team and do a fine job. I do not hesitate to call and speak to anyone at the office if I have a question. They treat you like family. They are all so helpful and willing to answer any question, comment or concern that I have had over the years. TRUST ME... I ask a lot of questions. That being said, I highly recommend Dr. Francis Johns for all of your aesthetic needs. read more

Dr. Francis Johns did a great job with my mini lift. I was very satisfied. His instructions that he gave me were excellent and I knew just what to expect after the surgery. It was very important to follow post-op directions. I feel that he did not change my looks but, made me look less lined and more lifted. I would recommend Dr. Johns. I really did not have much interaction with his staff but they all seemed to be helpful when I needed a question answered and always pleasant. Thank you Dr. Johns and staff for making me feel good about myself. read more

Dr. Johns is the best of the best! Hands down, no questions asked. The best! Went in for a breast augmentation, I couldn't be more pleased! They look natural and great. You won't be disappointed going with Dr. Johns. read more

From my first phone call to the last, my interaction with the Artisan staff was horrendous. Even though the doctor was alright, the staff was unhelpful, rude, obnoxious, argumentative and definitely not helpful. I believe either they did not know how to do their jobs or simply did not want to work. They had no regard for patient care or questions. They should be fired and helpful considerate persons hired to replace them.. read more