We've been BoK customers for decades, so they must be doing something right. I recently had a…read moresituation that was pretty far from routine and I went to my local branch in Owasso to take care of business. Ella was an absolute dream to work with and she made the entire ordeal as pleasant as possible. What could have been a nightmare was relegated to a minor hassle, thanks to her.

I wouldn't normally review a bank but I believe this bank deserves a shout out. I've been banking…read morehere for about a year now. Every time I go in everyone is very nice and helpful. I have never had to wait long for a teller and I love the ease of the drive up window.

This is an amazing bank with an amazing team guiding its operations thank you for helping us with…read moreour financial needs both personal and with our work.

wish to thank Kristen Slocum for helping me figure out how to track our accounts. Very…read moreknowledgeable and helpful. william g

Would not recommend. We used Arvest for our mortgage. We were with them for over 15 years. We also…read moreused them for our first and second home and we have also used them for home improvement loans...Did NOT miss ONE payment and they sold our mortgage off to CCM which has been absolutely terrible!!! They do not value their loyal customers.

worst Arvest location by far. anytime I've gone in for help loan officers are hard to work with and…read moretellers don't know how to do their job

Bank with a small town feel. Employees are part of the Owasso community and active so perhaps that…read moreis why... They offer a the services you might need from a bank. From credit cards, to lending (real estate, commercial and consumer loans) to business services and mobile banking.

My husband an I needed to pay off some medical bills so we went here to refinance our truck an it…read morewas such a breeze with Kayla as our go to girl! She made the process so easy an hassle free, her friendliness was a welcome change to most financial institutions. I would recommend coming here for any of your banking needs, if at all possible, ask for Kayla, you won't be disappointed!

I would steer away from this bank when it comes to loans, I applied for a boat loan on Aug 11…read moreonline. The loan had the make, model, and series of the boat so all the information was available to them so they can check what they need to check before approving the loan. On 12 Aug i received a call fromYesenia Madrigal stating my loan was approved. 13 Aug an email was sent to me requesting my proof of income and a bill of sale from the dealership. I provided both and she received them. Meanwhile we drove 110 miles to the dealership twice making plans for the pickup of the boat. We haven't heard anything from the bank for 4 days so I sent and email asking what was the status of the loan. the response I got was: "After pulling the NADA(value) for the boat we are at a value of $20,020 without trailer since no trailer information was provided on the Bill of Sale.. on Boats we are only able to lend 100% so we can't go above the $20K value". 1st, it took them 3 days to finally contact me with this information, Only after I asked the status. 2nd, who buys a boat without a trailer? 3rd,, they are going off the base price of the boat. Not all the upgrades and extras. Matter of fact I was never asked about the upgrades.NADA values the boat at $37,450. I was mislead when they approved my loan that I did online for $29,000. Very poor customer service with confusing information,

This last year we setup an FSA account at CFCU. The entire process was smooth and easy. Even having…read moreto deal with some logistical issues at my company, CFCU staff were very helpful and friendly, not minding that we had to do the same thing every two weeks for awhile. I also financed a vehicle purchase through them and have been totally satisfied with that entire process as well.

Although we have had issues with CFCU, they have always reached out and helped us with our…read moreconcerns. The Owasso and Tulsa Sheridan branch have the nicest employees. A Mr. Russel contacted us when we had and issue, very concerned and resolved our problem. Awesome!

So, I banked with Tulsa Federal Credit Union for years. In that time it went from a pretty decent…read morecredit union to what it is now. I would not recommend WeStreet anyone: their staff is rude and unhelpful, their polices and rates are the worst in town. They seem to be suffering a mass exodus of customers and that says a lot about them as a place to bank. I left about a year ago. Came in person to shut my account down. The teller gave me a receipt and everything was zeroed out. Now they sent me an email stating that I owe them money and they are going to report it to a credit agency and or sue. Wow, I just wanna be done with these people.

We switched our car loan to Tulsa Federal Credit Union thinking that it would be easier for us…read moresince we have a savings/checking account with them. It has been a big mistake since we did that. Somehow, TFCU is still sending us letters to ask for our car insurance information even after TWO months. We had to keep telling them and our insurance agency to get it settled, but nothing has been done. Why do we have to keep following up with them when the paperwork should be done between them? It makes zero sense, and it has been very frustrating because the member service specialist has shown zero initiative to help us file the paperwork.

Bring back the wealth…read more Setup a Family Trust fund Put money/assets into it Appoint a trustee Write the rules Family can use the trust like a bank and borrow money This keeps it in the family and grows generational wealth.

Chase Bank ticked me off and I will probably be closing my Chase checking account but that's not…read morethe fault of the branch here in Tulsa. These folks were awesome. I needed a cashiers check and despite the fact that my account was new, they were able to check my two forms of identification and get me on my way pretty quickly. The teller who helped me and the supervisor who signed the cashiers check were efficient and swift. I'm quite pleased with the service I received today. [Review 17088 overall - 123 in Oklahoma - 604 of 2022.]