Dr. Dan is a Gem! Stephanie at the front desk was wonderful. My daughter and I had an incredible…read moreexperience. Highly recommend!

Made my exam date at the end of December, where I called to specifically ask if they were in…read morenetwork because it said they were a VSP "preferred" Provider, and had VSP all over their website. It is the only reason I went here because it was in network. During my exam , the doctor proceeds to tell me that they no longer accept VSP but they will take it for that day, which I assumed they meant at the in network price... IT WAS NOT. I went to pay, and they charge me $45 , which is the out of network charge. I don't know if doctors like to play I got you tactics with patients, but if I would have known (which they CLEARLY KNEW THEY WEREN'T GOING TO BE TAKING VSP ANYMORE) why would they lie, or not inform me of the change so I can make the decision to find another provider?). VSP also FALSEY advertises Newport vision center in Newport Oregon, STILL as a premier provider on their APP. SO VSP is also not innocent here. THEY ARE NOT A PROVIDER, THEY ARE NOT IN NETWORK! The Doctor is also retiring, and made it very clear he doesn't give a s**t about anything anymore. This should have been brought to my attention when I walked through the door, so I could changed my mind, or I should have gotten a notice or a phone call, at the minimum. When I made they appointment, the correct thing to do would be to say they will no longer be taking VSP when I made my appointment. VSP was the ONLY reason I went here.

I love how thorough my appointments are. Every appointment goes better than expected, My choice for…read moreeye care!!

Efficient visit, and my prescription is correct. Easy to deal with insurance. No surprise charges…read more The Doc is very matter-of-fact and nice, and I appreciated the experience.

This guy has fewer than 4 stars because he hires people who aren't qualified for the position…read more Alondra, specifically, is not trained and is not professional enough for the position. When I came in with concerns, she spent a significant amount of time chatting about irrelevant matters while I stood in line. After waiting for much longer than I should have, I finally decided to speak up to get my needs addressed and she decided that was enough to kick me out of the office. She even got her blonde coworker to help her remove me from the office. Essentially, I showed up, was ignored, and when I had the audacity to speak up for myself, I was kicked out of the building. I cannot fathom how anything gets done with her at the front desk.

My first appointment for an annual eye exam went quite well. The receptionist was friendly and…read moreprofessional. The doctor came out to escort me to the testing area within minutes. After a brief discussion of my medical history, he did all the tests necessary. No dilation was needed with the device he used! Cool. Appreciate the relaxed atmosphere and quality of care I received there. Recommend OC Eyecare in Newport. Tim

I haven't been to see the optometrist here yet, but I broke the nose-piece on my glasses and have…read morebeen wearing by back-up pair (not bifocal-- and so only about half good for anything...) for nearly 2 weeks trying to find an eye-glass shop that could fix them. I just walked in off the street and the people -- though very busy with appointments -- were so kind and helpful! I waited less than 5 minutes, and someone came and got my glasses -- then 5 minutes later they were all repaired! and I can see just fine, again. There was no charge, and everyone was very helpful! So thank you, Eye Care Center -- I'll be back when it's time for new glasses!

I took my mother here yesterday to get her eyes checked because she was experiencing abnormal…read morevision issues. My mother is 67 and has needed glasses for almost 30 years. The doctor dilated her eyes and spent five minutes with her, and told her she had 20/20 vision which she is very far from having-- even after she explained she was having sincere issues seeing road signs. Additionally, the woman at the front desk handed me my mother's drivers license and told me she needed the insurance card for a few more minutes. During that time my mom got called back to see the doctor, so we did not get the insurance card back. We have called twice to request that the front desk woman check around for the card. She will not let us speak or talk when we try to explain the situation and just talks right over us. She also was gaslighting the situation and even lied and said that she had brought both cards out into the lobby to us. This is utterly not true. She handed me the drivers license through the window, and then told me she needed the insurance card for a few more minutes to do one other thing. And then a ton of people came in and got in line, and my mother got called back into the doctors office, so she never gave us back the insurance card. But now she says that that would've never happened and she always gives everyone both cards back at once and she remembers walking it out to us in the lobby. So, I'm pretty much thinking that she probably handed the card back to someone else in the lobby, or just completely lost the card. But now, my elderly mother who is not even in her home state, has no medical insurance cards because a lady won't take the time to listen to the fact that she indeed did not give us back my mothers insurance card-- and she won't quit gaslighting the situation. Like I get it, if you made a mistake that's OK, we just really need her card back. This is one of the worst doctor experiences we have had. The Doctor who looked at my mothers eyes did not do a thorough review and obviously had no understanding of her eye problems whatsoever. We now have a lost insurance card on top of everything. We definitely do not recommend this place whatsoever. There is no good customer service, and the doctor is not thorough enough to understand a patient's real condition.