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    7 years ago

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    Torrco Design Center

    Torrco Design Center

    3.3
    (10 reviews)
    0.8 mi

    We just bought a new home and are about to renovate seven bathrooms and a large kitchen. Torrco is…read morethe ONLY company from which I would never consider purchasing plumbing fittings; here's why: In our last home, we had to gut renovate three bathrooms and almost everything we needed came from Torrco. Unfortunately, they promote a partnership with the high-end American Standard brand, DVX. People, this stuff is absolute garbage. One example: a shower valve and fitting was replaced THREE TIMES by Torrco/DVX and never functioned properly. They finally offered us a full refund. But they wouldn't actually mail the refund check. I was forced to follow up time and again, asking where things stood, either being told it would be resolved "tomorrow" or some other delay tactic. At last, I wrote to the owner/CEO of Torrco (he works out of this location in Waterbury) and explained the whole thing to him. Guess what? No response. So now I understand that everyone who works there is simply following his example: provide a terrible product and then duck responsibility, hoping the customer will grow tired of the runaround. Good CEOs are concerned when a customer is unhappy. Bad CEOs hear a complaint and decide to go golfing. There are so many competing options that you can hardly go wrong by choosing any other supplier than Torrco. Unless, of course, you enjoy being sold crap products that are then followed up with a total lack of customer service. If that's what you like, by all means, call Torrco.

    We splurged on an amazing bathroom. And the Torrco Design Center made it happen. They were very…read moregood at explaining the entire process, from fabrication to installation of our custom shower and vanity top. Tina was our design center advisor and you can tell she cares about helping the customer and it shows in her follow up. I have another bathroom I plan to re-model in the near furture, and you can bet I'll be going back to Torrco.

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    Torrco Design Center
    Torrco Design Center
    Torrco Design Center

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    Restaurant City Warehouse

    Restaurant City Warehouse

    5.0
    (1 review)
    2.9 mi

    "You can get anything you want at Alice's Restaurant Walk…read moreright in it's around the back Just a half a mile from the railroad track You can get anything you want at Alice's Restaurant" (Arlo Guthrie) Alice could easily get anything she wants for her restaurant right here on Progress Lane in Waterbury. Imagine a store as big as a Home Depot that only sells restaurant stuff. It's like a Disneyland full of trays, pots and pans, mixing machines, ice makers, bar equipment, pizza paddles, ovens, fryers, griddles, bar stools, slicers, and pretty much anything you have ever seen in or need for a restaurant. I don't own a restaurant, but I definitely developed a greater appreciation for what it really takes to operate one. Wine glasses, bowls, plates, cutlery, fry baskets, big knives, spatulas, gloves, bowls as big as a witch's cauldron, bathroom signs, dining room chairs and barstools, slotted spoons, whisks, chef clothing, big pans and serving trays, coffee stations, chopping boards, a tortilla press, even French Fry cutting machines. We saw them all. And then there were the huge things like deli showcases and enormous dough mixing machines that reminded me of land locked cement mixers. What a fun time we had wandering the aisles and gawking at everything. I've truly never seen a store like this before. Its open to the public and no membership is needed to gain entry. So what did we buy? We replaced an old plastic one pint measuring cup that was getting impossible to read. The new one ($3.99) is very sturdy and super clear to read. We also bought a nifty 10-cut pie and cake marker ($5.99) that will come in handy on Thanksgiving. We had a blast !!

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    Nice knives
    Nice knives
    Pie and cake slice marker
    Pie and cake slice marker
    Kitchen equipment everywhere

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    Kitchen equipment everywhere

    As seen on TV - cosmetics - Updated July 2026

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