No response after 1 week on my offer to sell my Smith & Wesson night guard revolver , mint in…read moreoriginal case. I filled out their online order form and sent it along with 5 photos covering all angles and peripheral material. I received an automated response which said one of their experts would contact me after 1 business day. Not hearing from them, I sent a follow-up reminder, asking for the courtesy response, that they were not interested in purchasing my firearm. After 1 week I still am awaiting for a simple response. So much for their supposed 5 star reviews for customer service, which was the reason I contacted them in the first place. Too many phony reviews, I suspect.

Best place to purchase a firearm. Steph Is super easy to…read morework with and always gives me the best deals. If you are looking to purchase a firearm make this your first stop !

Absolutely scam don't sell ur gold there nor anything you have they will give u 40 % under spot…read moreprice thinking like im a dumb ass

I ordered a handgun through Mad Dog Pawn in February 2026. 10 days later I filled out the federal…read more4473 form. Chatted about the good AND COMPETITIVE pricing and great service. They are my God to FFL. Joel and sons are the best.

I am always greeted by the staff as soon as I walk in the door even if they are busy with someone…read moreelse. Anthony , Grayson , Bill and John are always exhausting ways to figure out what you need to make sure you are happy with your purchase and get what you want. I highly recommend going here if you are looking for a firearm.

They stole my pistol. Took it in for a diagnostic, never contacted me, I've been in / called…read moreseveral times, two months now and nothing. Don't ever leave them with any of your property.

Always great advise and prompt service! A+. I have found the variety of selection of rifle and…read morepistols and suppressors to be outstanding, and no BS advise.

The best gun store in Florida I have been shopping at Wills…read morestore for 12 years and have never looked back. Will and his staff know how to help you find what you need or answer any question's you might have. Go enjoy the experience.... shark on

I genuinely do not understand some of the negative reviews here about the range being "too hot" or…read morethe staff being rude. That has been the complete opposite of our experience. First, a huge shoutout to the range officers. They made it possible for me to safely teach my 11-year-old son how to shoot in a controlled, professional environment. Safety was clearly the priority, but they also created an atmosphere that was welcoming and supportive instead of intimidating. As a dad trying to introduce his son to shooting the right way, that mattered a lot. I also want to specifically recognize John, who helped me, my wife, and my son become members. The guy was incredible. He gave us an unbelievable amount of time and attention, answered every question we had, and was genuinely kind, patient, and helpful throughout the entire process. Never rushed us, never upsold us, just focused on helping us make good decisions. He even threw in a rental "on the house" because he knew we were in the market to buy that day, which let us get hands-on experience before making a decision. That level of customer service is rare. Another huge shoutout to Joe, who was AWESOME on the phone before we even came in. I asked a ridiculous number of questions (seriously, a lot), and he answered every one without ever sounding annoyed or rushed. Just incredibly helpful and professional. And lastly, Ryan absolutely crushed it helping with our trade. He gave us a very fair price on our trade-in and worked with us to get an even better deal on the two Glocks we ended up buying. Honest, straightforward, and easy to work with. All around, this place has earned an A+ from our family. Are they a little pricier than some other shops? Sure. But customer service, professionalism, a solid range experience, and nine locations don't happen by accident. There's a reason they've been successful. Highly recommend.

They have always been helpful, knowledgeable and kind to me. Shooting Range keep clean. Decent…read moreprices on weapons, yet it's been years since I purchased a rifle. It was a S&W AR-15. Good price. My Mom's pistol wouldn't move. The upper was jammed up. They took it to the back. In a couple minutes came back. They had freed it up lubed it and handed it to me with a smile and a handshake. Good guys and gals.

Best selection of collectible and classic firearms I've found in many years of collecting. Honest,…read morehelpful and professional staff.

In today's world, how refreshing to find a company that actually cares about providing excellent…read morecustomer service. The owners are extremely knowledgeable, friendly and willing to take the time to answer any questions one might have. Their inventory is huge and appear to have in stock what one wants and needs. Visit them and see for yourself.

Was driving by and decided to stop in and have a look around. They were friendly and helpful as I…read moretold them my story about having an AR-15 on back order through Sportsman's Guide since April. I saw that they actually had two Diamondback AR's from a local manufacturer in Cocoa, FL. With no pressure from the guys behind the counter I decided to cancel my back order and purchase their gun instead. They had me fill out the background check and three days later I came back to pick up the rifle. I would recommend anyone in the market for a firearm give them a try.

They have an extremely limited inventory of cheaper and older weapons to include a few military…read moreMausers. The hand gun selection, which is mainly inferior brands, is nominal at best. I have a larger personal inventory than they do. They offered me 10 cents on the dollar for weapons (openly admited it) and strongly tried to convince me to consign my weapons with them. This is not the kind of shop or personnel I wish to do business with. Felt more like a pawn shop, than a firearms store.

Joke of a buisness. Appointment only so he can talk you into something under pressure. False…read morepromises. Made a deal and the deal changed after I drove there.

Horrible customer service; literally hangs up on you before you can even ask a question. Spend your…read moremoney somewhere that cares.