If I could give zero stars I would. I requested a tow twice, and both times no one showed up there was no explanation and no follow up. When you think of a tow company you think of a trusted and reliable organization that will be present in a time of need, well not this company. I called to ask twice why the car wasn't picked up, they stated that there was no car on location, the pick up location was a dealership there is nothing but cars on location but if you didn't show up you wouldn't know that. There was never a phone call or any effort to rectify the situation. If you want to feel safe or want a company you can depend on, this isn't the one. Choose another tow company please. Update: the owner is clearly the most unprofessional owner I ever came across. Your responses to reviews are disgusting. Your reviews across all platforms are terrible, seems I'm reviewing the right company along with the rest of them. read more

They told me it would be 5 minutes to pick me up. One hour later I called them back and the office guy says "oh yeah..the tow truck driver said he can't do it". They never called back and I wasted an hour when I could have found someone else. Unprofessional to say the least...ASAP....I don't think so... So three months later, the owner responds to my review. Further demonstrating his unprofessionalism. And had the nerve to make a comment at my use of the English language smh. Focus on running your business better instead of being insulting to people read more

ASAP Roadside and Towing - Towing Near Me - Philadelphia, Pennsylvania

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Geico roadside assistance dispatched us ASAP towing for a flat tire. We got quoted a 75 minute wait. We hear nothing from them. We call and are told the driver is on the way, give it 90 MORE minutes...at first they were "backed up" and their manager changed the story and said the driver got a flat on the way to us. We notified Geico that clearly help was not on the way, and asked for this service to be removed from Geico's list of providers. ​Then we got a 3rd and 4th phone call from ASAP...one driver claiming to be 45 minutes away and an additional person quoting us 15 minutes. I would not trust this business. read more

Left me stranded on the side of the turnpike for four hours. They kept lying to me about their ETA. Very rude and unprofessional on the phone. I also received no apology. Horrible and unprofessional service. read more

Terrible, RUDE, no showed twice in same service call, lied and said they came and completed the service and canceled my service requests leaving me stranded for 4 hours awaiting expected service. USE THEM AT YOUR OWN RISK read more

These people are completely rude , liars and total thief's. Had me waiting on the side on the road with my baby and kept lying saying it's a Geico issue when I finally got in touch with Geico they said the company had canceled service due to unable to locate customer which was a complete down out lie had to wait no more than 20 minutes for a more professional tow provider. Currently filing a claim against with Geico to get them removed entirely oh and it's not the last this company will hear from me trust and believe. read more

ASAP towing in Philadelphia is horrible!!! I waited 4 hours for a tow truck to arrive at an unsafe location. My car started making a weird noise and stopped. I called my insurance company and referred this unreliable, uncaring company. They didn't communicate with me after they told me it would be a 90 minute wait. I had to continuously call them in which they continued to lie to me!!!! One call they stated 20 mins, next call they stated someone would call me back. That was a joke!!! They put me hold and never came back to the phone. The last call they told me he would arrive in 10 minutes. That turned into another hour. No one should have to deal with a company that's getting paid to do a JOB!!! read more

ASAP towing was arranged to assist with my flat tire through my insurance company. I was told they would arrive in 75 minutes. I called after 90 minutes and was told they were "very busy" and it would be another 40-60 minutes. I received a call from the technician after an hour and was told he would arrive not for another 40 minutes. He arrived and quickly replaced the flat tire with the spare tire. He used an automatic wrench to apply the lug nuts. I went straight to the service center to have the flat tire repaired. They were unable to remove the spare because 2/4 lug nuts were cross-threaded. They had to saw the bolts off to be able to remove the spare. Two new bolts had to be mounted so the repaired tire could be put back on the car. I paid almost $200 for the new bolts. I called ASAP and was told that they would "investigate" and call me back. After almost 24 hours I called again. The person I spoke to told me that the technician informed her that he did nothing wrong, made no mistake and changed the tire perfectly. She said that the service center probably broke them off and just wanted to blame the towing company instead of taking responsibility. read more

Came through State Farm Roadside Assistance for a flat tire change. My jack wasn't strong enough. I already had the tire off and car jacked slightly off the ground, jobs half way done for him. The guy comes (in sandals...ok, whatever) we talk for a bit as he's working, gets a pretty solid looking jack out of his car. Starts working. Gets the car pretty high, car and his jack start wobbling. He calls his boss, speaking in another language, I hear "tow truck". Seems like he's saying he can't do it. I ask him what's going on, he basically is ignoring me at this point and then says "no English", even though we were talking earlier. I call his boss and tell him this guy is not being clear, he tells him he'll call him. Mean while, he had the car up pretty high, leans the tire in the well, realizes he can't get it higher, DROPS the car. The wheel wasn't on, so the drum hits the ground, after I start asking what he's doing, he's trying to leave. He has the slight decency to jack the car up, take the tire out, and drop it AGAIN. Packs up his stuff (I've been trying to call State Farm for the past few minutes), says sorry, and takes off. Luckily if through my insurance company so they will cover damages. I wouldn't trust this guy to hold my beer, RUN away from this place. read more

Very rude driver. I waited an addt'l hour to call after i was told it would be a one hour wait time. The operator told me 20-30 mins. An hour later the driver called and said he would be there in ten minutes and told me I would have to pay twice my initial estimate through my insurance provider. I needed to call insurance back, to check the amount and I explained how I had been waiting 3 hours, could he give me 5 minutes? He told me he didn't ask how long I was waiting he needed an answer now or he would cancel the tow. read more

Great company. Told me he'd meet me in 30 minutes and arrived ON TIME! Cheaper than other companies I called.Thanks for being professional!