Exceptional customer service and communication. They have access to several different carriers…read moreoffering you a way to compare policy options before purchasing.

At first they tried to get me to do the legwork by going to a website to fill in my info rather…read morethan take down my info and plug it into their template forms... I put the work back in his lap and he seemed happy to take my info but couldn't come up with a better rate... Deserve another chance bc when local businesses thrive, our own kids grow up in thriving communities ...

Have had excellent success with them. Been with them for over 10 years and always had an excellent…read moreexperience. Courteous, professional, and pleasant to work with. They know their stuff.

Outstanding service and knowledge !!!*** Lee and his staff…read moretook me through the complete process with explanations and options in a way... I couldn't even wrap my head around when trying to learn it on my own! Just like his add says " I learned more in 15 minutes from Lee than 2 weeks of total fear of the Medicare system . It was bad enough turning 65 to begin with never the less the fear of making some huge mistake with government and the social security system. Lee took care of all it in a ..."smooth stride"... ! One of the best professionals I've ever had the honor of ever working with.. Extremely Recommended!

When I first moved to Idaho 2012 I picked his office due how helpful they were with our needs…read more When my son was killed in an accident they were very helpful during that. I moved away and came back and I gave them a call and everything felt the same so I would recommend his office to anyone.

Easy to work with. Bobby and his team are always willing to help out. We are able to add and change…read moreinsurance on cars very easily. Great for property insurance as well. True professional in the industry. I highly recommend Bobby for insurance in the Idaho Falls area!

I had insurance with this office for MANY-many years. (over 20, all together, with 4 homes and…read morenumerous trucks, cars, RVs and boats). They have charged me incorrectly MORE than Once. When I called their error to their attention, they did NOT adjust the past (MANY-many years) pr premiums. They only adjusted the Future premiums. When I moved from a Single Family Home into a Condo/Townhome, they Still covered my home as a single family home rather than at the reduced type. IF you choose to do business with them, PLEASE, check your coverage quite closely as I 'TRUSTED' them to do things correctly/ethically. Yes, I am in the process of changing ALLLLLL my insurance to another---any other office.

From the owner: We specialize in large commercial insurance, agribusiness, workers compensation, home, auto…read more(including SR-22 Filings), life, and health insurance.

Mark was very helpful and knowledgeable about all aspects of insurance. He met with us at our home…read moreand helped us to understand what we needed for both our home and our cars. We have been very happy with his service. He always responds promptly when we have an issue. We would recommend Mark to our friends.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. This business is not about things, its about people and being there when they do not know where to turn to. The best thing about being an Allstate Agent is the customers that have became my friends. Let me show you why being with Allstate is such a great value.

I was stuck on the side of the road at 70 years of age I could not remember log in info as the agen…read moremade up the password because the web site was to difficult to navigate so no matter what number I called I still got a recording or a Verizon message at 9:00pm I have never had such a difficult time getting in touch with my auto insurance I'm still trying the next morning.

Chris Dinkleman has been our agent for many years. Chris and his agency provide stellar service and…read moreare always going above and beyond. I was hit by a deer last January ( good ole Idaho.. watch out in Downey ) and the process of going through a claim was impeccable.

A tree fell on my car in January, it is now July, and i keep getting told an adjuster will call…read moreyou. It's been 6 months that I have been without a car. I've been a customer without a claim for 15 years and finally have a claim I can't get help.

As someone once said : "We have no scar to show for happiness " , but I decided to take a few…read moreminutes of my day to share the most positive experience I had with an insurance company.I worked for Allstate briefly few years ago , so when State Farm intended to cancel my policy I switched to Allstate for I knew they provide better care for their customers it was really fast and easy and I was very happy with the company and this particular agency ever since. The main advantage is excellent customer service.Unlike State Farm they never treat you like an idiot and every question has an answer.They are always reachable will it be agency or call center the attitude is always friendly, I can call at any time to add/modify my coverage and discuss my options.I do not have to repeat myself 10 times to 10 different people.All my insurance needs are satisfied. Would always recommend .