Apparently they set up multiple billing accounts and when I got the bill to pay it in the account…read morethere was a zero balance. Sent to collections. Canceled mediocre health care and terrible customer service. Have fun with AI getting ahold of someone

Changed doctors and office from one I had been with in Lees Summit for over 18 years to Dr. Jason…read moreBessey because the other doctor and office had just become to corporate and non personal. Family Health Specialist is a clean, very modern office and the staff has been naturally friendly and caring. Dr. Bessey listens to my issues and takes action based on what I say and doesn't have his head buried into a laptop like the previous doctor and office I had used. I recommend this office and Dr. Bessey highly.

I love Dr. Aholt. She always knows you and your family. You don't waste appointment time going…read moreover your issues because she already knows them. She is thorough, kind, and has a great bedside manner. I'm so glad that my daughters and I found such a caring and competent doctor.

Amazing ER experience! Helpful and caring staff. Would recommend for cardiac emergencies.read more

The food service department at this hospital needs a complete overhaul. My mother has severe celiac…read moredisease and cannot have wheat or gluten, yet approximately 95% of the meals she has been served during her recent hospitalizations have arrived with gluten-containing items or have otherwise been prepared incorrectly. She has been hospitalized three times in the past month, and every single time we have had to watch her meals like a hawk because the food service department repeatedly gets her dietary restrictions wrong. At this point, when she receives a meal that is actually correct, it feels like a miracle. Getting her order wrong has become the norm. We have repeatedly explained her dietary restrictions to the staff. We have met with the kitchen manager, spoken with the patient advocate, alerted her care teams, and made sure her celiac disease and dietary restrictions are clearly documented in her chart. Despite all of this, the mistakes continue. Just today, she ordered a meal specifically without gravy and without a bun. They brought her a meal with gravy all over it and a hamburger bun. She had to send the entire meal back. This is not an isolated incident--it is one of what feels like dozens of meals that have had to be sent back because the food service department failed to follow her dietary restrictions. What is especially frustrating is that the department has actually tried to blame these repeated mistakes on construction. That is not an acceptable excuse. Even if construction were somehow affecting food service operations, the hospital still has an obligation to provide patients with food that is safe for them to eat. And celiac disease is only one type of dietary restriction or food allergy. There are many patients in a hospital who may be dealing with serious food allergies or medically necessary diets. Some patients may not be able to see their meal clearly, may be confused, exhausted, sedated, or simply assume that the hospital has provided them with food that is safe to eat. They may eat something they should not and become seriously ill. For someone with a severe food allergy, the consequences can be life-threatening. That is what makes this so disturbing. This isn't about getting the wrong side dish or an incorrect meal preference. This is about patient safety. The LSMC Food Service Department is putting patients in DANGER and nobody is doing a darn thing. We have raised the issue repeatedly with multiple people, yet nothing seems to change. Patients with serious dietary restrictions should not have to rely on themselves or their family members to catch potentially dangerous mistakes before they eat. Patients deserve better than this. Safe food should be a basic part of safe patient care. What if a patient suddenly had breathing trouble directly because of food service not being competent around allergies? This is a MAJOR LIABILITY to Patients and the hospital. LSMC do better and start caring about this before someone gets seriously ill or dies because of your food service incompetence!

I see Dr. Gracheck for weight counseling. The front desk staff is very friendly, it is easy to…read moremake an appointment, and they are right on time with your appointment. Show up on time and you won't have to wait. Dr. Gracheck is a very humorous and social personality. It is nice to have a doctor with a friendly bedside manner instead of a programmed robot. He will be my doctor until he retires. I highly recommend this Doctor and his office staff.

James E. Gracheck is one of the best doctor I have ever been to. Dr. Jim will take time to listen…read moreand tell you the best way to care for your problems. The world needs more just like him. Vicki Peace

i had this most wonderful dr verdught for 42 years. due to emergency he had to step away for…read moreawhile. he is marvelous, kind,respectful very intelligent, caring, considerate compassionate, most understanding, and not anything he doesn't know. the best ever anywhere. i love him. can't be beat . the mold was broken when god made him. you won't be dissapointed. staff and nurses , were great also. carrol s carson

I have been with Dr. Hedges for at least 10 yrs in the last 3 yrs I have had deep brain stimulation…read more done that needs to be monitored but because I missed 1 appointment in 10 yrs they sent me a letter WHIcH I never received and had another missed appt from yesterday due to family medical emregency they decided to fire me anyway. Doesn't matter that I'm having issues with my implant. I'm now forced to start all over again. Thank you Dr Hedges's office

my wife received this letter day before her appointment, called and canceled the appointment. she…read morehad a previous appointment few weeks before and this office canceled it and would never say why or apologize.thanks for the warning, guess we will need to part ways.

Dr Smith is so caring and has an amazing bedside manor. She makes sure you have ALL the info and…read moreright referrals. HIGHLY recommended

Dr. Smith is a doctor that really cares about her patients. She even called my wife at home on…read moreMother's Day to see how she was doing.

I wish I could give this more stars because the nurse practitioner here was so good with my…read moredaughter when she was sick. She gets 5 stars, but getting a surprise bill and fighting with the billing department over a month after the appt ruined the experience. The Saint Luke's hospital system is a circus.