Recently I called to make an appointment. I have been a patient at the independence and Blue…read moreSprings offices. The receptionist rudely told me I would not be seen until February as I am a new patient. I explained that I had been seen at 2 other offices, and was told I could go to any of the offices. We have moved closer to the Lee's Summit office, and I wanted to change to that office. She told me that it didn't matter. It's unfortunate that the first person you encounter is rude, and has no intention of assisting you. I spoke with the independence office, and was assured this is not St Luke's policy.

Dr. Alcox ( Thomas ) M D. Is the best anywhere. He took me…read moreover from Dr. AMMON VERDUGHT due to illness and He is very kind , compassionate, caring, terrific Dr. and l won't go anywhere else. Excellent Dr. The staff and Nurses are terriffic !!! Carrol S Carson

DO NOT GO THERE!!! I can't begin to explain how badly you…read morewill be treated. From trying to just make an appointment, to the wait time in the waiting room, to being rushed through the appointment and basically dismissed. There is no care and no competence to be found here. Stay away!!

Dr. Lisa Fletcher at the Blue Springs Office has been my pediatrician for about 2 years. I haven't…read morehad a complaint until now with my newborn. I know their vaccine policy, but due to religious beliefs, there is one vaccine I refuse to give to my children. I came to the vaccine appointment after speaking with the front desk about it and they said to talk to Dr. Fletcher about it at my appointment because it's not that big of a deal. I went in and upfront said I understand their vaccine policy at the office and understand if we can no longer be patients, but there is only one vaccine I cannot give due to religious grounds. Instead of professionally explaining to me their policy and letting me know they can no longer serve my family, Dr. Fletcher completely berated and belittled me about how she was a better advocate for my children than I am and that I must be okay with dead children. After this I tried to calmly explain my beliefs were religious and again understand if they can no longer serve my family and she continued to disrespect me and tell me how unethical my religious beliefs were. All of this in front of both of my children. I couldn't believe the unprofessionalism and audacity to spit on my religious beliefs when a simple "we can no longer serve you" would have sufficed. We immediately left the office and called to make a new appointment with a new pediatrician so the certified official letter they sent the next day ejecting my children from their practice really wasn't needed.

The front office staff is really friendly. The nurse made me feel comfortable and the doctor didn't…read moreseemed rushed. Overall was very happy with the care I received! Would recommend this office!

Dr. Lewis and his nurse, Jeannie, have taken excellent care of my health. They are responsive,…read moreboth in listening to me and in letting me know what procedures and treatment I've needed. I would highly recommend them.

She is the best Doctor I ever had. I look forward to seeing her at our regular appointment. She…read moremade you feel like you're her favorite patients and that doing what she asked is will make you well. Charles C. Leawood

I left there a few years ago and went back and instantly regret the decision. Constantly referred…read moreout of office and every visit results in 3-4 visits. they billed my old insurance and now spending hours to correct it because im bounced around. Im still waiting for care on cpap supplies since my new insurance cigna doesnt use the same company and nobody can answer who to use. They told me to call my insurance and figure it out. My insurance tells me to ask the office. This is a circle jerk at this and I have severe sleep apnea. I recommend to find a different doctor

They BOUGHT my records from another practice that closed. They were rude and dismissive. Stated all…read moretransferred patients were new patients and not patients of record. Beyond disappointed.