I just passed my real estate exam and I was checking out different brokers. I walked in and tried…read moreto get help and it was like pulling a teeth out a baby to get help. They sent me upstairs to the "recruiter" and she never showed up. I just walked out. They do not value people, it seems like a horrible place to work.

Worst Real ESTATE Office Had a offer on a home on 10/20 which went undercontract and their agent…read moretook a $1500 dollar check from me then the Agent calls me and says that someone else bought the home which upset me and my family because we loved the home and we were so excited.

Ramon was great to work with throughout the entire process of selling our home. He was always easy…read moreto reach, explained our options clearly and helped make the whole experience feel a lot less stressful. He also connected us with a team of contractors who helped us renovate and get the house ready to sell, which made a huge difference. The market wasn't exactly easy, but our home was on the market for less than two weeks before we got an offer. We felt like Ramon had a good plan from the start and really knew how to position the house. Really happy with how everything turned out and would definitely recommend Ramon and his team.

We had the pleasure of working with Ramon to sell our condo in Downtown Long Beach, and we truly…read morecould not have asked for a better experience. We first connected with Ramon in 2025 when we were considering selling our home. After several conversations, we realized we were not yet financially ready to move forward. Even though Ramon had already invested time and effort into helping us evaluate our options, he never made us feel pressured or guilty about our decision. He remained supportive and checked in periodically throughout the year without ever being pushy. A year later, when we were finally ready to sell, choosing Ramon and his team was an easy decision. From start to finish, the entire team was incredibly communicative and professional. They created a group chat with my husband and me, which made it easy to stay informed, ask questions, and receive updates throughout the process. Ramon and his team also did an excellent job coordinating showings. They ensured we had the ability to approve or decline requests based on our schedule and convenience, which gave us time to prepare and made the process much less stressful. When we eventually received an offer, due to our personal financial circumstances we were facing the possibility of bringing money to closing. (This situation was entirely unrelated to Ramon or his team and was simply the result of not having paid down enough of our mortgage) Ramon was generous enough to voluntarily reduce his commission, which helped us walk away from the sale with money in our pockets. That act alone speaks volumes about his character, integrity, and commitment to his clients. Ramon genuinely cares about the people he represents and consistently puts their best interests first. Despite a slower condo market in our area, he successfully got our property sold and guided us through every challenge with professionalism and compassion. We are incredibly grateful for all of the hard work, dedication, and support that Ramon and his team provided!

Their agent Greg Prado is rude, discourteous, and unprofessional. Seek another agency, there are…read moreplenty of good ones out there.

Warning!! For the past three months, I have been harassed in my home by Arthur Hernandez, realtor…read morelicense 01840044. The home that I lease from the realtor Arthur in July 2023, the owner requested the home back to rent for family on July 12, 2023 was the initial request. I'm a senior citizen, initially the verbal and text messages stated to move out by August 30, 2023. The harassment began via text, phone calls, showing up at my residence. I notified the broker of Excellence Real Estate broker Mike Oyoque and Christina Corea, the owner of Excellence Real Estate via email, that I was being harassed by their employee and provided proof of the harassment. Mike responded "we don't have anything to do with this. (See attached email) as a result of no corrective actions, I have contacted the housing authority. According to the Los Angeles County Consumer and Business affairs Housing and Tenant Protection: Tenants who live in rental units located in unincorporated areas of Los Angeles County and subject to the County's Rent Stabilization and Tenant Protections Ordinance (RSTPO) qualify for relocation assistance. Currently their office has been contacted by the Los Angeles County Consumer and Business Affairs department. Arthur didn't serve the notice properly and the house was never registered with the LA County, the documents were not completed correctly. Violation 1 failure to state number of bedrooms in house Written notice, to pay or quit Violation 2 failure to provide sufficient notice on the tenant to the department. Violation 3 failure to register a dwelling unit. Violation 4 failure to demonstrate a allowable for cause or no fault termination Violation 5 failure to provide sufficient notice on the tenant to the department Violation 6 failure to register a rental unit Currently I am still being harassed Arthur was captured on my ring camerasat 4:30 pm August 5, 2023 He has began to stock me at my home I'm being stocked on social media Instagram to be exact He still continues to come to my home unannounced He still calls and sends text messages He told me I don't know any about real estate law He told me he would make sure that I am HOMELESS!!!!!

They were so helpful, my husband and I were looking for a house, they give us bunch of options,…read morethey walked us through the whole process, and now we are owners of an amazing home for our future family. Thank you so much to all the staff, everyone was really nice and they solve all out doubts.

If you expect a real estate agent to communicate and be on top of it, I would recommend someone…read moreelse, probably anyone else, besides Mr. Amaya. He could be a great person but he is a terrible real estate agent. His attitude about his clients seems to revolve around everything being on HIS time, not the clients' time. For example, it was extremely difficult to get a hold of him most of the time and this was frustrating when we needed to know information or get the process moving along. Calling the office was a hassle as well as the phone was answered rarely, if ever. You would think that communication would be key in a business relationship involving buying or selling a home. To be honest, we would not have been able to sell our home without the assistance of the out of state realtor who was helping us purchase our new home. She really deserves his commission for her effort in getting things done for us. He would ignore phone calls when we had questions and then we would see him on social media golfing, at football games, and out with friends. Of course personal lives are not an issue but when it starts to interfere with work, that is a major issue. We never felt like we were a priority to him. When we addressed our concerns, he would simply try to smooth talk his way out of the issue or deflect the blame on to someone else. I can understand why he has only sold 25 homes in the past four years. Throughout the whole process we felt like we were in limbo and going to lose our next home (we were in contingency). We tried to give him the benefit of the doubt in several situations. For example, when he was late to our open house, when he promised to put a "For Sale" sign in the yard and never did (but we saw that he had posted a sign in another client's yard shortly after ours) and when he took our house off the market and did not even put "Pending" until the day before closing. We would ask about this and he just said it was "the way he did things". The sellers, and even the real estate agent, for our out of state home were extremely concerned with his processes and also felt the stress of feeling like the sale of our home was going to fall through. Besides sending inappropriate texts to the other realtor out of state and quickly trying to play off being a professional, we just had constant issues with him throughout the whole sale process of our home. We plan to address our concerns and show the evidence to a real estate board because if we can save someone else the headache of working with someone so complacent and nonchalant, that would be the most beneficial in the long run. This review will also be posted in several other places as we expect him to delete this. As said before, he could be a great person, but real estate is not the right profession for him.

Review for Armando Arenas…read more I needed to sell my late mother's condo after she passed away, and Armando was recommended to me by both a family friend and my probate attorney. From our very first meeting, he came fully prepared with market comparisons and detailed information about the process. It was an extremely difficult and emotional time for me, and Armando was patient, kind, and understanding every step of the way. When I received an offer, he took the time to explain everything clearly and never pressured me--he made sure I felt comfortable with every decision. Armando is an excellent realtor--professional, knowledgeable, and compassionate. I'm very grateful for his help and highly recommend him to anyone looking for a realtor they can truly trust.

Wow, I can't believe the kind of service I received from Lidia and Peter Kondratuk at this Century…read more21 location! Very reputable and highly recommended!

It was such a pleasure working with Ruby Ramirez and Juan Lopez on our clients most recent home…read morepurchase. They made the Escrow process smooth and updated us and our clients in a timely manner. We look forward to working on more transactions in the future with Ruby and Juan. Thank you once again!

I've been involved in several transactions but this one stood out as I and am truly impressed with…read moreMarcos Ramirez. He excels with communication- always answering the phone and quickly responding to emails. Their pricing is also reasonable. Lastly, he did great with balancing numbers and getting us ready for closing. Can't ask for more than that from your escrow officer!

Adriana Solis is not accommodating what so ever. Telegraph Escrow is not open to accommodating…read moresimple requests that I made. Other companies have been more than happy to fulfill these same requests but Adriana simply say's it cannot be done. They want to add on fees for printing additional checks.....

My wife and I just purchased a home in Downey and thank god a good friend recommended us to use…read moreTelegraph Escrow. Adriana was a joy to work with and she is so very professional and nice. She explained with patience the things we didn't understand and she was so on top on everything it made us feel very secure knowing she was handling the business on her end. Thank you to Adriana at Telegraph Escrow for getting our paperwork done and submitted so quick so that we could be the owners of our new home!

I'm so happy with the service I received from my realtor! They have been incredibly helpful…read morethroughout the process and have always been available to answer any questions or concerns I've had regarding the property. Every time I reach out, they respond so quickly and make sure I have the information I nee and fix any issues immediately. It's such a relief knowing I can count on someone who is professional, attentive, and truly cares about helping their clients. I really appreciate all of their help and would definitely recommend them to anyone looking for a realtor! Thank you Nicholas !

Nick Romo is a great property manager. He is professional, reliable, and always makes sure…read moreeverything is handled smoothly and efficiently. I truly appreciate his excellent communication, attention to detail, and the effort he puts into taking care of his properties. I highly recommend Nick to anyone looking for a trustworthy and dedicated property manager. Diego A.

Selling our home with Luther was a smooth, stress-free experience. From our very first meeting, he…read moremade us feel comfortable and informed. Every step was clearly explained. Luther has a way of simplifying the complex and keeping you calm through it all. His honesty, experience, and clear communication set him apart. If you're looking for someone you can truly trust to sell your home, Luther is your guy. We recommend him without hesitation.

Before I chose Luther, I interviewed 2 other realtors. He was the best communicator. We sold the…read morehouse after 1 open house. I got multiple offers. Luther explained to me which each prospective home owner deals. He helped me negotiate, he listened to my concerns . He made it easy, and I am so grateful. Linda Johnson Fullerton resident

Predatory and Misleading Marketing Tactics... I am writing this review to warn others about the…read morehighly invasive and misleading marketing tactics used by real estate agent Jesse Gonzales (CalBRE #01267018) of Excellence RE Real Estate. This agent scraped my private contact information from public records called me on the phone. Shortly after I said I was not interested, I get an unsolicited cold email containing completely false information about a family member's estate. He claimed a "probate petition" had been filed on a family home and tried to use this false legal scare-tactic to solicit a listing. The home he referenced is safely secured in a private, irrevocable trust and is legally exempt from probate. The individual is falsely claiming that we have a past relationship and have spoken previously. This is entirely untrue; we have no history. Fabricating legal panic and sending deceptive probate solicitations to families is an incredibly predatory way to fish for real estate listings and extremely rude when we are grieving. This is very unsettling. If you receive an email or call from this agent regarding probate, double-check your court records independently and do not trust his claims.

Jesse is easy and great to work with. I have had the pleasure of working with him on a few escrows…read more He always puts his clients first, no task is too big or too small. I recommend Jesse to anyone looking to buy or sell a home. You are awesome Jesse!