Their agent Greg Prado is rude, discourteous, and unprofessional. Seek another agency, there are plenty of good ones out there. read more

Excellence Real Estate - Real Estate Services Near Me - Pico Rivera, California

Warning!! For the past three months, I have been harassed in my home by Arthur Hernandez, realtor license 01840044. The home that I lease from the realtor Arthur in July 2023, the owner requested the home back to rent for family on July 12, 2023 was the initial request. I'm a senior citizen, initially the verbal and text messages stated to move out by August 30, 2023. The harassment began via text, phone calls, showing up at my residence. I notified the broker of Excellence Real Estate broker Mike Oyoque and Christina Corea, the owner of Excellence Real Estate via email, that I was being harassed by their employee and provided proof of the harassment. Mike responded "we don't have anything to do with this. (See attached email) as a result of no corrective actions, I have contacted the housing authority. According to the Los Angeles County Consumer and Business affairs Housing and Tenant Protection: Tenants who live in rental units located in unincorporated areas of Los Angeles County and subject to the County's Rent Stabilization and Tenant Protections Ordinance (RSTPO) qualify for relocation assistance. Currently their office has been contacted by the Los Angeles County Consumer and Business Affairs department. Arthur didn't serve the notice properly and the house was never registered with the LA County, the documents were not completed correctly. Violation 1 failure to state number of bedrooms in house Written notice, to pay or quit Violation 2 failure to provide sufficient notice on the tenant to the department. Violation 3 failure to register a dwelling unit. Violation 4 failure to demonstrate a allowable for cause or no fault termination Violation 5 failure to provide sufficient notice on the tenant to the department Violation 6 failure to register a rental unit Currently I am still being harassed Arthur was captured on my ring camerasat 4:30 pm August 5, 2023 He has began to stock me at my home I'm being stocked on social media Instagram to be exact He still continues to come to my home unannounced He still calls and sends text messages He told me I don't know any about real estate law He told me he would make sure that I am HOMELESS!!!!! read more

The WORST escrow company!!! Even worse Escrow officer-- Nora Rivas. I can't believe how disorganized she is. It's honestly mind boggling how they're still in business. I've dealt with 5 different escrows for different properties and this one is.. I don't even know where to begin because it was just an awful experience throughout. My escrow officer was Nora Rivas. Let me start off by stating that on our loan docs, she forgot to include the EMD of $10k... are you kidding? That money was directly wired to escrow and she "forgot". Second... when I reached out to Nora Rivas about our choice of vesting and that we'd submit the document later on that evening, she responded with "Oh, I received a verbal confirmation from your lender on how you would like to vest." I WISH I WAS KIDDING. Something that's SO significant and HIGHLY legal.. she thinks it's ok to take a "verbal" decision from someone else, let alone my lender whom I have zero connection with other than him being my lender? I was absolutely appalled. Needless to say, it was NOT how we wanted to vest and after our phone conversation, I felt the need to follow-up with an email clearly documenting what was discussed over the phone, since this escrow company has given me vibes that they're not only unprofessional and completely lack attention to detail, but also evidently lazy and will take a property vesting from someone other than the buyer. As if there weren't MORE mistakes she made...she also messed up on the buyer/seller commission by over paying them (if we didn't catch it, the sellers would've paid 2% more in commission). It's about honestly and integrity for us and it wasn't even coming out of our pockets. The inattention to detail at the escrow company is SHOCKING. She has misspelled our names on documents/emails. Nora was difficult to get a hold of, especially towards the end of escrow when we were wiring the remaining balance. As if it was not TIME SENSITIVE. She didn't even let us know when we funded, nor when we closed escrow. She would have attitude over the phone if my husband or I would reach out with questions. Hello.. THATS YOUR JOB lady. Needless to say, it was a terrible experience from beginning to end with this company. If you're looking for an competent, professional, and detail oriented escrow company, this is NOT the one. Take your business elsewhere. read more

Great Office & Customer service. Corina, Julian, Chrissy Boy, Denise, Rosa, Esmeralda, Javier, Jaime, Jesse, Elsa, Maggie, Alfonso, David Xu, Andrew, Fernando, Minerva are all the best. read more

Excellence Real Estate - Excellence Office - Real Estate Services Near Me - Pico Rivera, California

Nora is the worst ever escrow agent - she wired $200,000 to the wrong company AFTER I emailed her specific wire instructions, confirmed last four of the account via email and followed up by phone. Google Excellence Escrow - they lost their license at one point. Manager is Sandra Guitterez 562-948-1440 read more

We were so fortunate to have found Maria, As our Realtor, she helped us find the right house in the right neighborhood for the right price. She was patient as we traveled from Los Angeles To Palmdale/Lancaster. Maria and her Team answered our questions, giving us good advice, Throughout the past several months, Maria has been there every step of the way. She always answered every call/text or email no matter what time of day or night it was. Her professionalism, mentorship, knowledge, honesty, and hard work ethic are much respected and appreciated. Maria helped us make the best decision for our family. I now consider Maria a friend and would highly recommend her to anyone that is searching for a new home. Thanks again to Maria Leon and her Team for being such a pleasure to work with. read more

Whatever you do do not make a purchase of this property the real estate company is a joke ! I've never had so many problems trying to make the purchase I should've closed escrow back in August 10 but nothing worked out the owner's niece who lives in the front one bedroom apartment would not let us in to inspect the unit. Then the real estate company was giving my broker a hard time and told her to back off when we told her what needed to be done so we could do the inspection how to get a paralegal involved to threaten to sue them if we didn't finish the inspection! Then we finally get the inspection and it was a joke the front unit was totally destroyed by the niece and her boyfriend and children! That's the reason why she won't let us in there the first place! Then they threaten to sue us because we were trying to sue them for breach of contract bunch of morons! Then we asked them to do the repairs and the termites or will do it and you guys can reduce the cost they refused to! Once this comes back on the market save yourself a headache and don't purchase it! His niece will not clean up the front of the property nothing against children but it looks like a pigsty with a bunch of toys outside! Steer clear from this place! Plus they were asking too much for it came way lower after the final appraisal! And this excellent real estate is a joke do not make a purchase from them they got their heads up their asses read more

Please be kind to people. When Claudia Chicas and Edgar Ochoa now of 1370 N Walnut st. La Habra Hights Ca 90631 changed the locks on my Mom, Dad, aunt, sister and her husband of the house they bought from my family and violated my families privacy by moving the rest of their things into the garage earlier than the contract stated. Miguel Gonzalez Jr. Lic # 01716213 A realtor from Excellence Real Estate Lic #01914184 told the new owners it was their home and they could do what they want with it. As Claudia so disrespectfully put it to my 71 year old mother while she was standing in the driveway in 90 somthing degree weather trying to pick up the rest of her things. Or as Edgar put it to my sister "at least it's not in the street". Claudia, Edgar and Miguel let me tell you who you were disrespectful to. My sister who works with cancer patients on a daily basis. My mother who is now retired from a civil service job that probably helped keep your pregnancies safe by keeping Doctors and hospitals accountable for any wrong doings, she is a 4× cancer fighter (still fighting) who takes care of my special needs aunt that is on Dialysis 3× a week and my dad that has been in and out of the hospital since last October. So although you felt like you were being inconvenianced by not getting into the house earlier than the contract stated because you are pregnant and have 15 month old and a 3 year old that you said you need to get ready to start a new school, there are others that may need that time for more pressing reasons. Please be kind to others and be aware of these people, who they are, how they treat others and what kind of business "Excelance Real Estate " and Miguel Gonzalez Jr. conduct. read more

Lisa Donati was a pleasure to work with and did a marvelous job as well as her assistant Anahit. They handled the selling of my home and the buying of my new home very professionally. This was accomplished in a superb and timely manner, and I was impressed by their knowledge as real estate agents. I consider both Lisa Donati and Anahit to be my longtime friends. read more

You will not regret hiring Eduardo Sandoval to represent you in all of your Real Estate needs. He has over 20+plus years of experience and most of all stays very competitive in this market. He is very internet savvy, utilizing the most recent and updated softwares and tools to help you find your dream home read more

Excellence Real Estate - Real Estate Services Near Me - Pico Rivera, California

Jennifer was amazing through out the whole process from looking for a home to even renovating the home after purchase. She comes with the whole package and connections. She was a pleasure to work with and was super patient with us after the countless homes that we did not like or were not in our budget. Jennifer stuck with us and kept a positive attitude. As she got to know us more and more, she tailored her searches and recommendations to what she felt we would truly want in a home. If she found something she truly didn't like in a place, she would let us know and on to the next place we'd go. She really watched out for our best interest. When we finally found a condo and started escrow, Jennifer gave us a calendar with dates she promised to hit. She told us if all stayed on schedule (which she promised it would), we'd have the keys by the end of the month. Honestly we did not believe we'd get through escrow in under 30 days but Jennifer made it happen. She sticks to her word and makes things happen. The home that we found had already been renovated but still needed some work. Like I mentioned before, Jennifer comes with the whole package and connections. With a great eye for design she made some recommendations and brought in her handy man, Larry, to do some work. Awesome guy who knows what he's doing. He did some demo work and finish work on the kitchen and did various other touch ups around the condo. Grade A work. Over all, the whole experience of buying a home was amazing with Jennifer. Thank you so much Jennifer. This post does not explain everything that Jennifer did for us but if you're looking to buy a home then you're in good hands here. read more

I'll make it quick and simple. While MY real estate agent made it easy to purchase my house, these guys were completely unprofessional with the aftermath of the sale. They left their open house mess in my house which they should've cleaned up, AND they still have my garage key. I'm trying to move in and have access to my garage but these guys don't have the professional courtesy of bringing my key. Now I have to pay for a locksmith out of pocket after I just dropped a load of money to purchase the home. I am very disappointed. read more

Giselle was a delight to work with and helped find us our dream home! She was invested in us and made sure we were taken care of every step of the way from pre qualifying to completing the sale. Giselle was always just a phone call or text away and made what should be a very stressful period a little easier for us. We are forever in debt to Giselle for making our home ownership dreams a reality and are happy to consider her a friend now. If you're looking to purchase, see Giselle ASAP!!! read more

Eduardo Sandoval DRE#01209651 this realtor engages individuals and presents himself as your ideal realtor. Once he makes the sale he doesn't respond to calls, he ignores customers. He is deceiving and his only interest is for the seller not the buyer, which is a shame. Please make sure that you do your homework. He likes to know the customer buyer on a personal level to hook them in "typical sales pitch" and he misrepresents the company and realtors. If he tells you that the home you're purchasing has "Warranty" make sure you get that in writing as to what is he referring to because once you sign the documents he claims that he "can't find it" and will provide at a later time which in turn once the property becomes occupied and you see the problems of the home and you try to reach out to him he doesn't reply at all - all he cares is to make money at the buyers expense. read more

Robert is phenomenal. He does his job, sweet young guy yet very knowledgeable and informative. We had another agent help us sell our condo and she wasn't putting in 1/3 the effort he has in assisting us with our home purchase. Customer Service is everything. This is a money making business and it only helps you to be proactive. This is not an industry for the lackadaisical. I truly appreciate his vigor! read more

Robert Araya was my realtor for a purchase I made in Rialto. His Dedication, Tenacity, and Phenomenal customer service made this stressful transaction smooth. I would definitely recommend him if you are looking to buy or sell your property! Michael Oyoque Jr was the Branch Manager, he was extremely knowledgeable with any questions I had. He was very Pleasant to work with! read more

Robert Araya and Kyle Ribas are excellent! They truly stand by the name of their organization. Robert answered every question I had and was always looking out for my best interest. He is great at his profession. We found our home in a little less than 2 months. Michael Oyoque Jr. was our lender. He is amazing! He made the whole escrow process so stress free and we closed in 24 days! Robert and Michael were available to my needs after business hours. Words cannot express how appreciative I am of Robert, Kyle and Michael. I've worked with Real Estate Agents in the past and none that I can speak highly of. Robert is very knowledgeable in this field and is a very hard worker. He puts in 110% every time. If you want a pleasant and professional experience look no further. Robert and Kyle are an awesome team! Not to mention we became great friends! read more

Robert Araya helped me find and purchase my house. He is patient, reliable and very good at his job. He did great job with the negotiation process and got me a good deal on the house. I highly recommend using him! read more