Nice, modern office with minimalist vibes. Everything you need, nothing you don't. Dr. Morgan…read morethoroughly explained everything as we went and took time to answer any questions thoughtfully. He did the pre-screenings himself and was even knowledgeable about insurance issues. This is the type of boutique spot where you get personalized care. Highly recommend!

Working in healthcare myself I know how important patient experience is. Talk about an experience…read more Coming here you feel like the focus and priority. The office is very clean and staff very professional. I also feel like they really care about their patients. Unlike other experiences I have had where I feel like a piece of cattle being herded through a turnstile. We need to remember as patients we have a choice of where we go for our care. I choose Ocean View. You should too.

In my 40 years of wearing corrective lenses and visiting dozens of optometrists across the country,…read moreI have never encountered an experience as surreal, unprofessional, and frankly dangerous as the one I had with Dr. Butler and her staff. What should have been a routine update to my prescription turned into a three-week ordeal of medical gaslighting, clinical errors, and total administrative failure. The most frustrating aspect of this experience was the sheer persistence of the error. Over the course of three weeks, I was provided with three different sets of trial contact lenses. Each time, I reported that I could not see--not just that it was "blurry," but that I literally could not see ten feet in front of my face. I was met with complete dismissal. Amy, the optometrist assistant/technician, repeatedly told me I just "needed to get used to it" and that my vision would improve. I was incredibly patient, trusting their professional "expertise" over my own eyes, but the improvement never came. I was essentially being told to ignore the fact that I was functionally blind. During the entire three-week trial period, I did not see or speak to Dr. Butler once. In any reputable practice, if a patient fails three consecutive lens trials and reports zero improvement, the lead doctor should step in to re-evaluate the measurements or perform a new refraction. Instead, there were no adjustments, no new measurements, and zero intervention. I was left in a "trial loop" with staff who clearly did not have the authority or the knowledge to correct the underlying issue. When I finally returned for my last appointment--hoping for a resolution--I was forced to wait an hour and a half before Dr. Butler saw me. This was the first time I had seen her since the initial exam. Even then, there was no sense of urgency. They didn't even perform a basic visual acuity test to see how poorly I was performing in the lenses they had prescribed. To make a patient wait 90 minutes after three weeks of failure is the height of professional arrogance. Communication was nonexistent. I left multiple messages for Amy, seeking help or clarification on why I still couldn't see, and she rarely bothered to return my calls. It reached a point of absurdity where I actually had to involve my insurance company just to get a return phone call. Having to use an insurance advocate to force a medical professional to speak to their patient is a painstaking and unnecessary stress that no one should have to endure. The reason I couldn't see 10 feet away finally came to light: the prescription was fundamentally wrong. After seeking second and third opinions from two other independent optometrists, they both confirmed the same shocking error. My axis was supposed to be "180" (or near 110 depending on the eye), but Dr. Butler had written down "18." This isn't a minor clerical error; it is a massive 160-degree deviation. Furthermore, despite having a documented astigmatism, I was repeatedly given lenses that were not for astigmatism. Even the final lenses they ordered were incorrect for my condition. How can a professional office be that far off? The most harrowing part of this is the safety risk. Because I trusted their professional advice that I "would get used to it," I attempted to go about my life. I was forced to drive extremely slowly and with intense caution, terrified that I might make a mistake or not see a pedestrian in the dark. It is only by sheer luck that I didn't have an accident. I suffered significant stress and anxiety trying to "wait out" a prescription that was physically impossible to see through. When the errors were laid bare, I asked--very nicely--for a refund. I had wasted weeks of my time, exhausted my energy, and received a product that was useless. They flatly refused. There was no apology for the 90-minute wait, no apology for the dangerous prescription error, and no attempt to make it right. That refusal was the final straw. The level of negligence here is staggering. It feels as though the office is operating without any focus, diligence, or sense of urgency. They are unthorough and seemingly uncaring about patient outcomes. If they can make a mistake as critical as an 18 vs. 180 axis shift and then ignore the patient's complaints for three weeks, they should not be in practice. Save your time, your money, and your safety--go elsewhere. The last photo on the right is Dr. Butler's prescription.

I needed a new eye doctor, and a friend recommended Dr. Ashley Butler at Pendleton Eye Center…read moreOptometry. I couldn't be more grateful. Everyone I interacted with was incredibly professional and genuinely attentive. Dr. Butler never felt rushed and took the time to understand not only my optometry needs, but also overall health factors that could impact my care. I also had a small issue removed from my eyelid, and Dr. Nicole Topilow was amazing. Lastly, Amy, the optician, helped me with my glasses, and the fit is better than ever. If you're looking for exceptional eye care, I couldn't recommend Pendleton Eye Center Optometry more highly.

Very knowledgeable friendly professional and personable. Was a great first experience.read more

Dr Butler is patient and kind. She is thorough and professional. She makes me feel like we're…read morefriends! Amy helped by finding just the right glasses for my husband and she's able to replace my lenses with the new prescription. She has replaced screws for us, straightened frames and always explains what is covered by insurance. Want personalized service? Go to Pendleton Eye Center!

I'd like to give a big shoutout to Dr. Krall and his staff. He did cataract surgery on both my eyes…read morerecently. The process was easy. My sight has improved significantly. Colors are brighter and I don't need to wear glasses for distance any longer. I'd highly recommend him to my family and all my friends.

Best doctor ever! I just hesitate to write a review, because he's already so booked up. But with…read morethat said, I have to say he put me totally at ease and solved my problem. So grateful for him.!

This ophthalmologist is covered under our insurance. Lots of doctors on staff so usually not a long…read morewait. They have a variety of frames from different brands available to choose from with various price points catering to all budgets. Doctors are competent and take their time. Love that they give you your prescription immediately after your appointment and you don't have to ask for it. Other places give you a hard time.

I was given their contact info from the VSP customer service because they are listed on their site…read more I was told that everyone on that site is supposed to take Molina. The receptionist who answered was extremely rude when I told her we had Molina. She acted like we were second class citizens. I tried explaining that I had gotten their info directly from VSP who told me that they accepted Molina. She really needs to work on her customer service skills if she is going to be representing an entire business. If you don't believe me, call yourself and say you have Molina.

Very pleased with the care of Dr. Peter Joson who is treating me for cataract in my left eye. He…read moreis patient and efficient as well as very personable.

This office way overcharges for contact lenses, please be aware to price check with other offices…read moreif you are looking to buy lenses. I paid almost twice as much than another office!! The doctors were fine and no concerns with the actual staff but I was very disappointed in the amount I spent that I switched practices.

Dr. Atul Jain is the bomb. Smart, knowledgeable, personable. He will spend as much time with you as…read moreyou need, patiently discussing options and recommendations and outcomes. The whole office is awesome and everyone is kind and caring. Yes, you will wait for a while, but that's been true of every eye doctor I've ever seen! Gotta wait for eyes to dilate, for instance. Highly recommended.

Dr Atul Jain who is Board certified in retina medicine is a fabulous physician, not only from his…read moreknowledge standpoint, but also from how much he cares about his patients. I've been having eye injections from him for macular degeneration for almost a year now and he is so careful and caring. I had two friends refer him to me and they also were having eye injections for AMD and we all think that he virtually walks on water in his Care.

I've been seeing Kimberly Michel, O.D., since 2019 and have had nothing but positive experiences…read more Her office is located inside the Vista Costco, which can be a little hectic at times, and the office itself is pretty small, but it's absolutely worth it. Dr. Michel is fantastic. She has a great personality, is very knowledgeable, and always takes the time to answer questions and explain things clearly. She's easy to talk to and makes eye exams feel much less stressful. The front office staff is also always kind, pleasant, and easy to work with. I especially appreciate how easy it is to make appointments by phone or text. I go every year for my eye exam and prescription update, and the process is always smooth and efficient. I'll definitely keep coming back and would highly recommend her to anyone looking for an optometrist.

We have been to this optometry group inside the Vista Costco several times. The doctors are super…read morenice and great at what they do. My daughter gets contacts from here and they are always gentle and communicative during her eye exam. The response time for appointments is awesome. Definitely recommend.