Chantelle Storm is "Combat Carl" from the Toy Story movies: She NEVER gives up and she ALWAYS…read morefinds a way. Everyone needs someone like Chantelle to help them circumnavigate the nuances of the insurance world. Do not be fooled - She is tenaciously creative, diligent, and shoots pretty straight. I'm surprised she's not rich cause she's got the customer service formula down pact!

This was my first time using an insurance broker and I was lucky enough to find an expert…read more Chantelle was friendly, patient, and very knowledgeable. She explained the health insurance process in detail. She walked me through the necessary forms and answered all of my questions. I learned many things about the industry, and ended the call feeling satisfied and confident in my choices. I highly recommend Chantelle Storm, and I am happy to continue working with her in the future.

I had a great experience at this insurance location everyone was very welcoming and friendly and it…read moremade the whole process a lot more inviting! Getting health insurance can be confusing, but Mirian R. helped me through the whole process and it only took a couple minutes! Thank you so much for helping me!

First off, Jennifer is amazing. The entire health insurance industry can be a bit daunting, and she…read moremakes it so easy and understandable. Andrew Vanos is a wonderfully knowledgeable and honest broker. Their quality of service is top notch. I am thankful for Jennifer calling me this morning and getting me right in for an appointment. I highly recommend this office.

I was assisted by Italy, she was absolutely amazing…read more First of all, I didn't request any help, she called me based on my Cover California changes online, and provided very throughout information. Furthermore, she listened patiently and kept promises for following up. Every time we spoke, she was well prepared and made my situation better each time, not to mentioned, she showed eagerness to help and made me more relax about the situation. With that, I can conclude, Italy is excellent at her job and provides top tier customer service.

This place is amazing. I tried to do this all myself, but was just infuriated after just a short…read morewhile. The team here is phenomenal. Shout out to Jose, Tom, and especially Anne (who is just SO nice) for all the information and guidance! Would highly recommend!

Tusk insurance was first class! My insurance broker Lisa was so helpful. She answered all my…read morequestions and was very informative. Will be using Tusk for my employee benefits.

We recently were looking to make a change in our company Benefits Broker due to a lack of service…read morefrom our current vendor. After interviewing 9 different companies, the choice was crystal clear. I have dealt with several health insurance brokers over the past decade, and I was absolutely blown away by the difference in service, product knowledge and response time. We are a smaller company, and looking for a more personal touch. Garth not only has a terrific way of explaining the plans and saving us money, but he was the only Broker to provide me with ways to save me time as well. (Which is priceless when you wear a lot of hats!) I'm a tough customer, and very demanding of the level of service my vendors provide, and it was really a win to find someone who takes care of my staff like they are family.

Peter was very helpful for our family. He explained the planes very well and spent a good amount of…read moretime putting the information together for us. He made it simple. We definitely recommend his services!

My wife and I are so happy we found Peter to help us with our insurance needs. He was knowledgeable…read moreand made the process easy. He was always on top of things with a prompt response. We highly recommend him and look forward to working with him in the future.

6 Months, Still No Resolution - Now My Bill Is in Collections…read morePlus I'm 9 months pregnant currently and need to deal with this since over 6 months! I've been trying to resolve one simple claim since February, and now it's almost August and it's still not resolved, and my bill has already been sent to collections because of Blue Shield's delays. Multiple Blue Shield representatives confirmed that I was assigned to the correct medical group, and it also showed correctly in my member portal before my appointment. I relied on that information. My grievance, signed by Shannon C., was denied even though I submitted extensive evidence, including screenshots, phone records, and the provider bill. The response even referred to the wrong provider and asked me to complete an "enclosed" claim form that wasn't even included. What is most frustrating is that it feels like none of the evidence or documents I submitted were actually reviewed. I keep being asked the same questions and told to provide information that I have already explained and submitted multiple times over the past several months. I've spent countless hours on phone calls, emails, and uploading the same documents again and again, yet nobody seems to review the full history of the case. Instead, I keep receiving generic responses that restart the process from the beginning. This has been by far one of the worst customer service experiences I've ever had with an insurance company.

Went into CVS on Saturday to pick up my monthly prescription for the first time in 2026. Shocker:…read moreMy out-of-pocket cost rose from $35.00 per month to $117.00 per month. No advance notice of any kind was given that I have seen. This should have been well communicated so I could prepare. Not sure how I can continue with care for my afib?

I am an Uber driver who's is constantly coming in to the Covered Ca.office in HB every 3 months to…read moreget proof of medical coverage required by Uber for to receive a cash benefit . I am so grateful to Wanda Ayala Pizarro & the rest of your staff for providing me the previously mentioned proof in such a patient & professional manner. I just had to finally leave a 5 Star review because I've made this request over & over & will have to continue to do so. They have absolutely helped me immensely. Definitely 5 Star service !!!

Very knowledgeable and helpful finding insurance after getting off of cobra. Mairani helped us and…read moreshe was so great! I definitely recommend going to Mairani, as she was so nice, knowledgeable, helpful and helped us pick a good insurance for us and our needs.

I recently turned 65 and suddenly was on Medicare. My neighbor Ruth insisted that I don't do…read moreanything before I have spoken to Brian. I called him and he saved me money.

Mary Tran is a fabulous agent to work with, her knowledge is extensive, and she really knows her…read moreproducts. Yet she explains it in layman's terms. She will be our insurance agent from now on. I highly recommend Mary.

I requested help to fix my insurance and was greeted by Mary Tran, she is very communicative,…read morepositive and very helpful. If you're looking to get the best help she will be there for you and put serious effort! Thanks Mary!