I've now had TWO dental appointments cancelled by Dr. Scott's office within the same year, and both…read moretimes the handling was unacceptable. The first cancellation happened 10 months ago. I was told they'd "get me in on the next cancellation," but after months of me repeatedly calling to follow up, nothing ever opened up. Eventually I gave up and scheduled another appointment -- 7 months out. Now, just 3 weeks before that appointment, I called to confirm it myself (thankfully), only to be told it had been cancelled AGAIN because the doctor would be out all week. No phone call. No notification. No effort to proactively contact patients. The solution offered? "We can put you on the cancellation list." That same cancellation list already failed once and effectively delayed my cleaning and x-rays by nearly a year. What's most frustrating is the complete lack of urgency or accountability. This office is only open 4 days a week, yet there seems to be no plan to accommodate the backlog of patients affected by repeated cancellations. No extended hours, no added availability, no meaningful attempt to make things right. When I asked for a recommendation for another dentist, the only response I got was "sorry." So here's my recommendation instead: if you're looking for a reliable dentist in Greensboro, avoid Dr. Scott's office unless you enjoy waiting close to a year for appointments that may never happen.

1st appointment to see Dr Scott, complained of tooth pain top molar with old crown, told him…read moreprevious dentist was going to put a new crown on it. He said there was nothing wrong with itand I had another tooth that was worse so he crowned that one. Fast forward 2 years he had informed me I had a large cavity beneath previous mentioned crown and it would need to be pulled. He went back and looked at previous xray and apologized said he missed seeing it. Tooth could have been saved except for his inattention to detail, as itshowed on 3 previous xrays. So he pulled the tooth, had difficulties broke it into pieces DID NOT XRAY afterwards - 2 weeks went by I was still in pain went back and told them there was pieces of tooth left behind not to mention stitches dangling down whichthey removed. I could feel it with my tongue his assistant checked and said no theres nothing there I said but I can feel it again she said I assure you theres nothing there. Sent me on my way NO XRAYs. Later that same day frustrated I pulled out 3 large pieces of tooth myself 1/8" in size. Fast forward 2 months had my 1st appointment with a NEW Dentist, she immediately referred me to an Oral Surgeon as the wound from previous tooth was not healed and had pus seeping out. Luckily was able to get into see surgeon nextday, his xray revealed large root left in my mouth which was cause of infection. 2 days later had surgery to remove root left in from poor dental work by inept Dentist with no attention to detail. This infection could have been fatal if not caught. The surgery cost me $1500. AVOID THIS POOR EXCUSE of a DENTIST DR EDWARD SCOTT.

WAS the best visit to a Dentist ever. Staff very courteous and helpful.. everything was…read moreexplained in detail... 10 stars.

We have used Dr. Sandy Cates (RIP) for years. When he passed away, HP University Dental took over…read more I have used them since then and they are very good. if there are any problems, they make sure that you are a priority and take care of you immediately. I can highly recommend them

First time at this dentist. The office is very nice and welcoming. I believe the building and…read moreshopping center is new. The receptionists were friendly. Shadaine was my dental hygienist and very informative. He made me feel very comfortable and kept me laughing. Dr. Cox was the dentist and he was also very knowledgeable, as well set my fears at ease. I will definitely coming back for my dental hygiene!

So let me start off by saying I despise going to the dentist. The last time I went to the dentist…read morewas years ago. So naturally, I was not excited about going. But let me say this, I have been twice to Grandover Village Dental and my experience has been extraordinarily pleasant each time. I mean I didn't write the review the first time because I'm like when I go back in 6 months it might be different. Nope! Same great care and pleasant staff from the time I walked in to the time I left. First, let me start off by saying I appreciate the multiple reminders about your appointment. I love the text message option! I'm super busy so this is just convenient for me. Second, my appointment was for 9am and I was called back within 10 min of that time. Next, I'm greeted by amazing dental hygienist name Nicola who was very knowledgeable and explained everything in great detail to me. So I've had the luxury of meeting both dentists. Their polite demeanor and explanations of what I needed was like music to my ears. Most dentists, "tell" what you need to do. They explained my options, told me what could wait and what was urgent. And provided me with pros and cons of my decisions. All I can say is that I'm grateful to finally be somewhere that I feel comfortable visiting every 6 months.

Needed a crown replaced, got me in less than 48 hours. Made a new one while in the chair…read more Friendly folks and very professional. Would recommend to anyone that needs emergency help or looking for a new dentist in High Point area.

Recently, my adult son with a learning disability had an appointment with Victoria Brotzman because…read morehis usual dentist was not available; I was present. My son explained that he had been experiencing stress for the last couple of years causing him to grind his teeth at night and it also affected his oral hygiene. When she asked him to explain the source of his stress, he declined to give details and gave the usual response, "It's a family issue". When he asked how long the stress would have an affect on his oral hygiene, her response, "Unit you get rid of your family".

My son needed his bottom wisdom teeth removed and we came back to see Dr DeSalvo. In the past, my…read moreson got his upper wisdom teeth extracted and it was a great experience so without a shadow of doubt, we returned to this office. The experience was consistently positive for this second time around. Staff takes the time to go over all details, and their customer service is excellent. I also recommended them to a friend of mine whose son also needs to get tooth removal surgery.

They did a great job removing my wisdom teeth and one of my molars, so i'll give them that. But due…read moreto events before and after they're only getting one star from me. My initial consult on 1/19 itself left me unsure about them. My dental insurance is through delta given via the Atrium Health hospital system. They NEVER give us an insurance card for this. Even when i worked there. I don't know how many times I had to repeat this fact to the lady at the front desk. That alone was getting me to the point where I was close to saying F this and just leaving and asking my dentist to refer me somewhere else. She was talking to me like I was a child, because I didn't know specific information THAT I DID NOT HAVE SINCE DELTA DID NOT GIVE US AN INSURANCE CARD. But now the big kicker is a bill that I've received THREE MONTHS AFTER MY EXTRACTION, saying that we owe almost $3000 out of freaking no where. We were told that we only owed $600 and some change after insurance, so that's what we payed. and now all of a sudden we're getting a bill (which says late, but how is it a late bill if WE WERE NEVER INFORMED ABOUT IT) that says we owe almost $3000. I'll be calling in the AM to learn more, but this has tanked any good feelings I had about this business. They would never get any sort of recommendation from me to anyone I know.

I liked my time having Dr Byrd and Ford as my dentists. They were friendly, kind and their office…read morestaff is among the best in town. Their DA's are amazing and I'm super sad to not be able to use them anymore. Unfortunately they no longer accept my insurance so I had to find another provider.

This is by far the best dentist I have been to. Have a previous bad experience, I cha fed to Jon B…read more Byrd, DDS and have had a phenomenal experience. I appreciate the car and attentiveness that Mr. Byrd and his staff has got their patients. From the front desk, to the dental assistants, hygienists and dentist- everyone is kind and explains what they are doing to provide the patient with a calm experience. All questions are answered it's great knowledge and care. I appreciate greatly how well the staff works with patients! Thank you!

I have shared this professional office with several friends. I have had Dr. Brandenburg do two…read moremini dental implants. I am just amazed at the excellent work done. I have been so pleased with these mini dental implants. The office staff and staff have just been the best in explaining procedures, etc. The price of the mini dental implants is considerably less then traditional implants and are put in place in far less time. I highly recommend High Point Dental Care.

The service is terrible the front desk lady has the worst attitude in the history of the medical…read morefield, if you have Medicaid you will be treated differently than other patients

I had my first appointment today due to a lost filling in my front tooth. Dr. Hardesty, Kimberly my…read moreDental Hygienist and the rest of the staff were professional and very friendly. I left there with a Beautiful Smile and a X-ray/Cleaning Appt in just 4 days! I couldn't be happier!

Terrible Terrible charged for fillings they did not do. Changed for exams they did not do. Stole…read moremoney off my debit card. Charged my dental work as hospital & medical claims. Falsifing my bills. Made me pay up front. Oh they are friendly & nice so you don't think they are thieves. AND I do have proof!