I had a great experience with Dr. McKee. My visit was quick and he did a phenomenal job doing a…read moreroot canal on a tooth that I have had a lot of issues out of.

I was dreading my root canal appointment and Dr. McKee and his staff made it a breeze! No pain at…read moreall--the novacaine wearing off was the worse part. If I ever have to go through this again I will definitely use Dr. McKee!

I HATE going to the dentist, but I must say Dr Edwards makes it very easy going. They have just…read moremoved to a new location. It's very nice, with lots of awesome updates. They have put in new dentist chairs which are fairly comfortable. The best thing a TV in the room. I went in for a root Canal, and shockingly the only discomfort was the injection of the numbing meds. Beside that NOTHING. The most odd thing was what was on TV during it...shark week! Dr. Edwards has an amazing bedside manner, and personality. He and his assistant talked during my procedure. It was very general topic (TV) so I didn't feel as if they were talking as if I was not in the room. At one point Dr. Edwards, as he was drilling my tooth said something so funny...very hard not to laugh...very hard!! My wife, and my oldest son both come here as well. It is a great experience for all of us. They use technology very effectively. I get text messages with appointment reminders, and they sent me an email a few hours after I checked out wanting feedback. Best yet they deal with my insurance and are more then willing to work with you on a payment plan if needed. Honestly this is the type of service that you want to see everywhere!!

Been going for years. Great office with a great staff! Very busy office, but I understand why.read more

I have been searching for a dental office that is dedicated to true patient care ever since my…read moredentist retired. I saw Dr. Russell recommended several times on a neighborhood app. From the front desk staff, to the dental assistant to the dental hygienist, everyone was amazing. They were kind, welcoming, patient & great at communicating their care throughout the process. They were concerned with my comfort and focused on limiting my pain. I was initially disappointed that Dr. Russell was not the dentist I was seeing but Dr. Reynolds was simply wonderful. He explained my treatment plan and how they collaborated with specialists to design my care plan. He even broke down how to best target brushing and flossing to optimize the best results. He was even abreast of how inflammation and chronic conditions affect dental health and showed genuine concern with my care. He did not rush out of the room and he made sure all of my questions were answered. I highly recommend this office.

They do great dental work. Dr. Russell has been my go-to dentist for well over 5 years now. I've…read moreseen my dental health improve over that time and I've been very happy about it. They do outstanding dental hygiene cleanings, and cavity fillings. They'll tailor care to your needs. It's a tidy office with neat and spacious rooms. Overall I've enjoyed my visits here. I tell a close friend of mine that Winston-Salem has the greatest dentists around, and Dr. Russell definitely is one of the best.

I agree with a previous reviewer - the clear priority with this practice is payment of fees…read more Patient care is lower on the list. When I called to make an appointment - after my primary dentist had sent a referral - I was immediately read what sounded like a script about their fees and rules. No one inquired about my dental problem or whether or not I was in pain, etc. When I managed to clear the financial hurdles (no small feat) and met Dr. Nicole Wright I'm sorry to say I was not impressed. She spent more time talking to her assistant than me and seemed unprofessional at times, including making disparaging remarks about another patient in my presence. I decided not to have a procedure with this practice.

I agree with the one star rating from another victim of this office. While the receptionist did not…read morehave green hair, her attitude was personally insulting, intrusive and extremely presumptuous and the major reason I quit this practice. The other is the unprofessional attitude of the DDS in the office owned by NW. When I showed the receptionist at Dr Wright's office my medical enrollment card, I explained that it was my ex-wife's. She then had the nerve to berate me by asking in a sarcastic tone, "How many times have you been married?" As if that's any of her business! When I explained it was my "late" wife, as in my dead wife who died of cancer, no apologies, just a casual shrug as she turned her back, thanks so much. The most unprofessional office I have yet to attend and wish I had chosen another periodontist. Dr. Wright's procedure was as expected and I have no complaint with her except the lack of personnel oversight this complaint highlights. Who wants to get berated by a meddlesome receptionist who questions AND ASSUMES you are at fault for being married more than once? What a piece of unprofessional work. I hemmed and hawed about writing this review for some time, because other staff members were very civil, but the grossly unprofessional and personally offensive receptionist decided it for me. This office could use some professional ethics guidance about prying into personal matters that are of no concern to the practice nor the receptionist! Would not recommend this practice AT ALL.

I agree with a previous reviewer - the clear priority with this practice is payment of fees…read more Patient care is considerably lower on the list. When I called to make an initial appointment - after my primary dentist had sent a referral - I was immediately read what sounded like a script about their fees. No one ever inquired about my dental problem or whether or not I was in pain, etc. When I managed to clear the financial hurdles (no small feat) and met Dr. Nicole Wright I'm sorry to say I was not impressed. She spent more time talking to her assistant than me and seemed unprofessional at times, including making disparaging remarks about another patient in my presence. I decided not to have a procedure with this practice.

I had a root canal scheduled today and was seen by Dr. Joyce Munn. Dr. Munn was extremely…read moreprofessional, friendly and informative. When she administered the numbing agent it was completely painless. Her technique was the best I have ever experienced. She also used only the amount necessary for the procedure itself to be painless and did not over use the agent to where my face was numb for hours. The root canal procedure was done very quickly and again painlessly. I have had numerous dental procedures over many years and I must say that today was by far one of the best dental experiences I have ever had. Moreover, she did everything required in one session and not requiring additional procedures on another day. I told Dr. Munn that her dental work on me today was fabulous and I was going to tell everyone that should they require her services, I wholeheartedly endorse her professional quality of care. It was amazing.

The work they did was fine but you better keep an eye on your bank account because they set you up…read morefor automatic payments (every 2 weeks) without your permission and without notifying you. Then they call it "a misunderstanding." For the record, significant payments have been made, just not as fast as they want and then they do nothing to rectify the issue.

From the owner: Specializing in: - Endodontists…read more- Dentists - Oral & Maxillofacial Surgery

Every aspect of my visit to Green Tree was above expectations, starting with the young lady at…read moreCheck-In. She quickly completed all the paperwork, and within 10 minutes I was called. The Dental Tech was caring and thorough. She explained each aspect of her efforts for me, and completed my x-rays in a timely and efficient manner. Dr. Stoffa reviewed all the details with me and explored my mouth gently so as not to cause any unnecessary pain. After a few minutes of review, she explained that I did not have a serious problem, and would send my exam results to my Dentist. I could not have had a better experience! Everyoneone was kind, efficient and caring!

2021 October 21, 0800; First let me remark on the customer service and helpfulness of the…read morereception. In dealing with dental firms in the last 5 years in North Carolina, i have come to expect a less than good experience. But with this firm i was very much amazed! I had to double check to make sure i was actually in a dental office. Let me break this down.. First was the reception its self. Very polite and professional, but more importantly, friendly and helpful. Could not asked for more from a reception staff. Second was the dentist. Very professional! Straight forward and super helpful. Was concerned and made we understood all the variables in the suggested treatments. Even provided a referral for a second opinion if we wanted it. I would certainly recommend this clinic.

Very professional and friendly staff. Twin Oaks was up front about cost and what my insurance…read morecovered, I use Delta Dental. It was very quick to schedule my cleaning as a first time patient with them, also for my follow up appointment (cavity) they were able to make an appointment in just a few days, no long waiting period! When I was getting my fillings the dentist and his assistant made sure I was relaxed and okay! Definitely will recommend!

The entire staff here is truly gifted in calmness and efficiency! It was my first visit and…read moreexceptionally well run which is rare these days. I chipped a tooth with an old filling from long ago failed dentistry, Dr. Bauer was patient in explaining the technique to fix it and set up the plan. They were busy with a steady flow of guests while I was there but nobody was rushed or inpatient. The office is immaculate and peaceful. Truly impressive.