These folks are professional, friendly, and they care. All the people at the desk remember and…read moretreat their customers with respect. They are communicative and helpful on all levels. We highly recommend this business!!!

Nice units, property is kept very clean, & is extremely secure. Folks who run it & answer the…read morephones couldn't be nicer.... and to top it all off, it's really almost strangely inexpensive. The demand is certainly high enough for them to raise the rates without many complaints, especially given how hard it is to find ANY available storage units without having to drive to Talent or Medford (where you'll likely pay a higher price, for a crappier unit, on a property that isn't as well kept or secured, & you sure as hell won't be dealt with as cordially as you will here) I feel lucky to have a unit here, frankly. If you are fortunate enough to score an available storage unit at this location, don't hesitate to snag it. I've stored in a bunch of places in the last 25 years, & never had ANYTHING positive to say before my experience here. *** June, 08.2022 *** I am adding some additional information to this review as of my clearing out my storage unit & ending my rental.*** During the course of my attempting to get my storage unit clear, There was a bit of a miscommunication - one that I was & am ultimately responsible for, (longish story) - Either way, had this have occurred with almost any outfit I have ever dealt with, I highly doubt it would have come to an amicable resolution. Mac, & Vanessa have are, were & have been nothing short of wonderful since the first time I reached out to find a unit to rent. And have actually gone personally out of their way to help remedy the situation resulting from the error ON MY PART. Frankly, it's beyond refreshing. This is hands down one of the best places I have EVER done business with in any way shape or form. And the 1st time, I have had need to make use of my "Thank You Cards" for a storage unit rental. The fees have increased somewhat as a result of the recent inflation & covid related economic crappiness - but that's been the case with everything - & it's still very much inline with market value, or below - based on the location & ease of use. CANNOT RECOMMEND HIGHLY ENOUGH!

We were very impressed with our experience at Mistletoe Storage. Sarah, the manager, was so…read moreknowledgeable and friendly. She went out of her way to help us. Our storage unit and the entire facility was clean and well maintained. Although we're not in need of their services now, we'd definitely rent there again in the future. Diana & Bob

Beware! This facility lies about how many units they have available. Will say there's nothing and…read morethen when they found out I operated a business they decided they had 2 units available. I didn't know how many I would need and the attendant recommended I rent them both on Friday to be sure and that I could cancel on Monday if needed. So Monday comes and I try to cancel one of the units and no one is there all day. I call and leave a message and get no response. I had to leave for Bend and didn't hear from them for days. When i did they said they would have to charge me for the month! Fast forward 7 month to today, and I call to discuss moving out. The bill is due today and I wanted to see if they would take this as a notice and prorate me for one day out if the month usage. Nope! So I remind them that I paid for a unit in the beginning that I tried to cancel but no one was in the office and she says. "Yes that's unfortunate" but won't budge on this last day costing me an entire month. So if you have a choice in another storage company I would stay away!

I was very impressed with these guys when I called them - I was looking around for a large storage…read morespace, they called me back right away, were extremely helpful (thank you Johnny) and I have to repeat it - I was just blown away by the quality of customer service. You just don't get that friendly service anymore....so, even though I don't use their facility (because they didn't have a large size available), I would definitely call them the next time I am looking for a space and refer everyone to them too.

What a great business! Reasonably priced units and very kind workers. I got the perfect sized…read morestorage unit in a pinch this summer with no problems! Overall, great customer service and a very accessible storage facility in Ashland OR! Highly recommend.

Needed short term/summer rental for son's dorm items and got one w/ perfect size for good price…read more(like ~$70/mo incl. ins). Not too far from campus and easy in/out. Will look them up for next summer.

From the owner: Facility started in 1980 however many renovations and improvements made in 2016-2018 including…read moreadditional unit construction, new paving landscaping and gate systems.

Affordable rates and unbeatable customer service. I'm writing this review while sitting in my…read moretruck, waiting for one of the owners to let me into my unit. This is after one phone call and about 5 mins of wait time. -Side note: No clue what happened to my key. As my dad used to say, "You can't fix stupid." Russ has gone out of his way (driving all the way from Gold Hill) to come here and save my work equipment from the rain. This speaks volumes as to the kind of business that they run at South Talent Self Storage. Can't thank them enough. 24/7 access, security cameras, fenced and gated property accessible only by key code. Store your stuff here. You can't go wrong.

Great accommodating people! Excellent rates and very helpful staff, highly recommend and…read moreoutstanding customer service.

I would have posted this long ago, but laziness kept me from getting around to it!…read more We had our whole house worth of things (furniture and everything else) at SB Storage for about a year and a half after we moved out of our house since we were going out of the country for awhile, and after we got back it took us awhile to get settled (staying with friends and family) before we could get all our stuff out. We never meant to have our stuff stored for that long. When we did get back from being out of the country, we got a few things in the front of the unit (the unit was pretty jam packed) like clothes and some other essential items, but we never went to the middle or back (it was a big 10 X 20 unit) because we literally packed it too tightly. Anyway, by the time I was finally able to rent a truck and pack everything once we got a new place, I discovered there had been some kind of rodent problem that chewed through several boxes and ruined two of our futons. There were rat droppings EVERYWHERE and little torn up pieces of box and paper everywhere too - it was a mess. In fact, one of the futons when we got it home had some small creature (bigger than a rat) who had died inside of it - yuck! Overall there was a few hundred dollars worth of damage. I took pictures and submitted it to the facility. The woman who responded to my calls and the e-mails was very nice, but as it turned out the owners didn't care at all, or at least would pay me NOTHING. Apparently it's all in the contract I signed that any damage I'm liable for. Ok, so my fault, right? Well, there's following a contract to the letter of the law, and there's doing the right thing. How much do you want to bet that if I hadn't cleaned up all the torn up boxes and rat droppings that they would have charged me a cleaning fee? We had to pay to have things replaced and fixed. They're free and clear legally, but I guess they have their own consciences to deal with. The moral of the story for you? Read the contract, don't expect them to deviate from it one iota... and oh yeah, they have a rat problem so your stuff isn't safe.