Very helpful staff and amazing customer service!!i highly recommend this company especially because…read moreits a family business

Very helpful staff and their prices are amazing, their sales team and delivery team are very…read moreprofessional

Why did the owner of Nine Clouds Beds & Mattresses just spend several hours of his time emailing me…read moreback and forth about Sleep Number beds KNOWING that I wouldn't be buying from him because he's 6 hours away from me AND willing to find me someone who is local to me that can give me mattress recommendations that's not a chain....all because of a blog post he made 7 years ago that initiated my contact with him. LOVE THIS!!! THIS is what being a business owner is about, THIS is the individual attention that EVERY person gets, whether they buy from you or not. You DO NOT get this from box chain stores. #buylocal #supportsmallbusiness #momandpop #ninecloudsbeds #seriousbusinessowner #customerservicegalore #ThereAreNoSleepNumberBedsInCanadaAndIAmSad

Came here to get a specialized bed, there were so many to choose from on the website when I was…read moreoriginally looking for one so I came in. Will was great to speak to and very helpful. There are recommendations for each condition or symptoms on the website which I was very pleased to see and all were helpful. I went in and ordered my bed. They delivered it and set it all up which I was very pleased about. If you are looking for a specialized bed at a great price - this is the only place you should be looking. Thanks to Bill and the team I now will get a great nights sleep forever!!

This is very misleading company - on their website under the FAQ - 100 day worry free sleep program…read more- they say you can exchange and return without hidden fees, and can exchange even if item is opened. https://www.nationalmattress.ca/90-night-comfort-guarantee Once you order the mattress their email says the complete opposite, we confirmed and cancellated the order. ( i copied and pasted the email policy) This is very sneaky! All items remain property of National Mattress CA Inc. until item(s) have been paid in full. REFUNDS/EXCHANGES: Orders may be canceled and fully refunded before delivery, excluding special orders/clearance items or otherwise marked final sale products. Once a customer has received an order, no refunds will be issued; exchange only. No exchanges on opened accessories, including box springs, bed frames, pillows, and protectors. All exchanged mattresses must be returned with original packaging, tags, warranty cards, etc. All exchanges are subject to a $95 exchange fee. Please review our 90-day comfort guarantee on www.nationalmattress.ca for full details. DELIVERY: National Mattress CA Inc. will not be deemed liable for any delay in the delivery of the product. Please prepare for delivery by clearing any hazards, including furniture, decor, and ice/snow, which may be in the way, and protecting floors, walls, etc., as needed. We will not be liable for any damages caused during delivery whatsoever. Please inspect all products for damages at the time of delivery. Any warranty and/or exchange services may be void with visible soil stains on the mattress or without the original invoice and packaging, including the manufacturer's tags and packaging. Services are by appointment only and may be under the manufacturer's discretion which National Mattress is not responsible for. It is the customer's responsibility to read our full terms and conditions on www.nationalmattress.ca.

A friend recommended National Mattress Outlet to me. It's a smaller name in the sleep space but…read morethey offer huge deals! They're a warehouse more than a showroom but they have every mattress on display for you to try out. This means that it's not a pretty space but it keeps the prices down. When we walked in, it was a bit overwhelming. The salespeople weren't pushy at all, which made it a very comfortable shopping experience. We had some questions which Suraj was great at answering. He guided us through the differences between mattress firmness, coils versus foam, what a Euro top was, etc. He was super knowledgeable and it helped me decide what would make the most sense for my sleep habits. They carry good brands like Sealy and Serta mattresses in all sizes and at different quality levels as well. Each of the mattresses on display shows how much the big stores charge vs what they charge. It's really a stellar deal. The delivery was very smooth as well. There are different delivery charges for how far you want your mattress delivered, for example, delivered to your front door, into the room you want, and drop up and pick up of old mattress. They provide live online tracking and the driver will also give you a call as they're getting close. Really happy with my purchase!

When it was time to finally replaced my old mattress, I was a bit shocked at the prices at the…read moreusual mattress stores. Then I found National Mattress with their 1,800+ excellent Google reviews so I had to stop in and try them out. Within 27 hours of entering their warehouse location, I had my new queen size mattress delivered on time at an amazing price! They had floor models on clearance which made it super affordable. But even their regular prices are 50% off. And it's only $55 for the delivery of the new mattress and curb-side movement of my old mattress. Super efficient and lovely people to deal with. Highly recommend them. And a HUGE selection of every kind of mattress that you can imagine - from top end to basic. And you can try them all out for as long as you want.

All great with experience with the company and is my third serta from them I liked the ones I…read morepicked for my main floor bought the exact mattress very happy for my third bedroom great site for shopping exploring what mattress is good for your comfort and have to say the delivery guys were very good again thank-you for selling great products

I looked at all the big box stores for a mattress. They had all their slick sales techniques,…read moregimmicks and promotions, but lacked the one thing that matters, honesty. We were looking for a mattress that suited us, not the one being pushed this month by the manufacturer. We were treated as vaulted customers and they took a genuine interest in our needs.

Excellent workmanship. Very nice people. My couch looks sensational. The price was terrificread more

ABSOLUTELY THE WORST store to deal with. beds don't work properly and they installed it incorrectly…read moreand the lied about the return policy and won't give us our money back. $8,000 dollars down the drain. DO NOT BUY FROM THEM!!!

$70 for a twin sized mattress! Granted that I was buying for a kid, who is light and has no back…read moreproblem, so I focus on getting something to tie him over to end of high school, upon which he would get a new mattress to head off to university. For $70, the quality and firmness is very good. The mattress is even flip-able, a feature that is not common nowadays, and can extend the useful life of the mattress. The second reason for the 5 stars rating is the selection. There are 3 models of twin mattress in the showroom. All of them are within my budget of $200. The nicest one costs $200, and it looks like something that would cost more somewhere else. I went to another mattress stores before I came to Springmade. There was only one mattress on sale under $200. One note to people interested in buying a mattress at Springmade: all the prices are HST inclusive, and you can pay by major credit cards. Joe is the owner. If you want to, you can negotiate the price with him directly. I didn't bother to negotiate cause $70 was cheap enough. Thank you, Yelp, for leading me to Springmade.

The Richmond hill location has to be one of the dirtiest unhygienic mattress stores I have ever…read morewalked into. Products are filthy, and management is horrible. Same products can be found online for half the price.

This was easily one of the best shopping experiences I ever had. Matt was extremely helpful when…read morechoosing a mattress and made it a breeze. I was in and out within 10 minutes and they delivered it the next day. Just go here - you won't regret it.

I've been dealing with this company for almost 20 years. I've always had good service, good advice…read moreand the quality of the bedding is wonderful. My latest purchase was online (first time) and they very thoughtfully included a gift which will be very useful. This company was highly recommended to me by a friend that was a patron of the College Park store. I have used both locations, but no longer see the College Park one listed on their website. My only disappointment is that they no longer carry towels.

***Thanks for fellow Yelper, Tony S, for inviting me to check out the store he works for and the…read moreproducts Down Under sells! I'm test driving a couple of pairs of pillow cases that he offered me.*** I've been to Down Under before, but not for at least a decade, so I was more than glad when I received a special invite from Tony, their social media director. Down Under specialises in selling everything that is sleep-related from pillow cases, pillows, bed sheets, duvet covers, duvets, mattresses, & even pieces of furniture like bed frames, nightstands, & drawers. And within the merchandise like pillow cases, pillows, sheets, covers, pillows, & mattresses they carry various materials such as mulberry silk pillow cases, silk sheets, wool/silk/down duvets, shredded latex pillows, & the Cadillac of mattresses, latex mattresses (bedbug resistant). Recently, I did research into buying a latex mattress, but the prices at another retailer was just soo out-of-reach, especially considering that I'd be upgrading the size of my bed in the near future. When I looked at the prices that Down Under was offering, for organic latex, it was much more reasonable, SIGNIFICANTLY lower than other retailers. So definitely check out their selection, which is even available to order online, if you're in the market for a latex mattress! Tony mentioned that one of Down Under's competitors are stores like Winners/Marshalls as they carry the exact same items. So what's the difference? Specialised customer service and items such as silk sheets/latex pillows, mattresses, etc. If you're looking for these products, you will not find them at places like Winners/Marshalls. And as for the customer service that has experience and knowledge in bedding? Forget it!

I am not impressed with the customer service or the quality of the bed. I have purchased 3 beds…read morein the last 10 years and have had nothing but back problems so clearly there is no quality there. I like to shop locally but I think I will have to go to a better mattress store.

I bought a great double bed at an even better price with the assistance of Vince Sunday, July 25th,…read more2021. He walked me through the details, and encouraged questions and trying the mattresses out. It was an easy and stress free experience. And then the store went above and beyond to deliver the bed much earlier than originally planned. I dealt with Serge for the delivery and he was just as great to deal with. Overall it was a great stress free experience. Thanks Vince, thank you Serge! Carol

I needed a good foam ortho memory mattress fast. Boxing day price slash by big brick shops were…read moreamazing and confusing. Everyone was trying to upsell me. Eventually I spoke to Mr Banga, he assessed my needs and based on that he recommended a suitable mattress that would suit my purpose.He custom structured it and tailored it around my needs and delivered it the very next day to my home. And all this remarkable service at half the cost of a similar mattress at a brand store. I am finally getting night's restful sleep.Would recommend.

If you want a good bed in reasonable amount I definitely refer Banga Furniture , they build solid…read morewood beds, which have very good strength , we can tell this because I purchased one from them ,we are overweight and saw bed from different other before purchasing this , the main problem was those beds make squeaky sound when you sit on them , but Banga's bed doesn't. They provide lifetime warranty on frame which is good Overall I would definitely recommend Banga furniture if you are looking to buy a good solid bed.