Dr. Polsky is an amazing Urologist. He listens to your issues and doesn't shut you down or make you…read morefeel like it's all in your head. I suffer from anxiety and he went out of his way to give me piece of mind that I was ok. I'm just so grateful to him and the staff that works there.

Today was my first visit with Dr. William Anderson and staff. The experience was excellent from…read morestart to finish. The receptionist greeted me with a hello and one moment. She took my information and the nurse called me in for a urine sample and bladder scan. The doctor was in the room within minute after reviewing my records. Dr Anderson came in upbeat with a greeting. He went over the information and made some suggestions. Hopefully, the care and service will continue.

They don't answer their phones or respond to prescription refills from pharmacies. I like to give…read moregood reviews, but their office service has been consistently horrible for over a year. I like Dr Konstandt, but apparently he is unable to hire good staff. I suggest you go elsewhere fur urology needs.

So I showed up with severe testicle pain as a new patient. My appointment was at 2:45 PM and I…read morewalked in their door at exactly 2:45 PM. Not a single soul was in their lobby waiting to be seen. They turned me away because new patients are supposed to be 15 minutes early. My car is in the shop so I had to Uber to the appointment. Wasted $40 round trip to be turned away, for what?! Nobody else was even in the lobby!! Fuck these people. Do not go here.

Extremely hard to get a consultation. Once I arrived at my scheduled appointment time, I was turned…read moreaway because Dr Brown decided he was too busy to see me. Seems like he believes his time is more important. I think he's disrespectful and unprofessional. Don't bother with this loser. That kind of insensitive person has no business working on important parts of the body.

I went to the emergency room on a Thursday evening with severe pain from what I thought was a…read morekidney stone. They took an x-ray an it showed a kidney stone. They wrote a pain medicine prescription for the evening and sch. an appt. with Dr. Vick for the following Friday. I went to see him and his x-ray told him the size. He said that I should be able to pass it with time. I went home to wait it out. It did not pass and the pain medicine did not ease the pain. I called his office first thing Monday to ask for removal in the hospital. I was told to report to the hospital on Wednesday which I did. I was put to sleep while Dr. Vick removed the stone and woke up pain free. Thank you Dr. Vick.

Excellent care. Very knowledgeable. Kind. Efficient. Thorough. Caring. Able to explain your needs…read moreand care plan in plain English.

(Vasectomy) Charlotte Urology......huh, what can I say??…read moreKnowledgeable staff, Dr. Ganem is funny, witty, and not to mention he knows his stuff. Needless to say when you have any procedure done that deals with your oh so precious parts you must like and trust the Dr...... Sit down with Dr. Ganem.... you'll like him.

This Doc is top notch. With training from Downstate, you can expect a doctor that knows his stuff.read more

My husband has recently been diagnosed with metatstic prostate cancer and has alzheimers. This…read moreoffice, and I believe it was Dr Hubbard and his nurse Tracy were able to acccomodate his needs. and because of his high anxiety, were able to start him on a treatment plan that makes sense for us. Your empathy and consideration were tremendous. Thank you. Karen C

CAUTION! As per numerous posts from other patients for many…read moreyears. You cannot contact anyone in the practice. You must leave a message and then they will contact you back in 24 -48 hours, via their test portal! They do not call you and discuss your question, they just reply via a text through their "Klara" app. My wife had to be hospitalized because they did not respond to my many messages advising that they sent the wrong medication for her UTI. They took a urine sample on 4/29/2026. Tried to contact them every day and finally went down there and demanded to speak to a doctor on 5/7/2026. A nurse came out and said that Dr. Ganem was in a procedure and that he would call me after he got out to discuss my wife's medication. I stressed that I needed to talk to him that day as we needed a new medication prescribed as my wife was having severe complications with this uti and getting worse. The nurse assured me he would get back to me that day, "as he is good about returning calls", she said. He never got back to me and a nurse called around 9:30 am the next day, 5/8/2026, and suggested that I take my wife to the ER. I advised them to email me the lab results from the urine sample they took on 4/29/2026, immediately, as the hospital would need to see what the culture came back as, in order to treat. They did not send me the lab report, and the ER doctors tried calling 2 times to get those results and they had to leave a message also! They could not believe the incompetence in their communicating with doctors or patients, and they never got back to the ER doctors either!! My wife had to be hospitalized for 3 days and then had to go to in-house rehab for 2 weeks.

Dr. Porter is fabulous. As are the nurses in the office, Molly especially. She has been very…read morehelpful to me and really seems to care about my well being. I am still recovering from a procedure. I am thankful to have found this practice to help me.