The only rating goes to the excellent tutor whom really gives good instruction, guidance, however…read morethe actual school of beauty management requires customer service training........., As long as you have no emergency and don't call in with an enquiry of any kind you should be fine, otherwise be warned you will be in for the shock of your life time. In my extremely bad experience ..... I at 4am on the third day in had to go to hospital and into emergency treatment which I pushed forward as I felt an urgency to get back to continuing with the course, I was able to the following day, my mistake unbelievably was telling my brother to call head office/ bookings to let them know, little did I know this was going to be a detrimental mistake on my part, The manager Wendy was so rude offering no further option for completion, barking the whole time that a refund would not be given though my brother never once asked for one and then going onto first putting down the phone several times whilst he merely attempt to get to the bottom of how I was expected to proceed and resolve negotiations - when she finally answer she only did so to name call, I was shocked at how immature and rude she was, I didn't for one minute believe I could possibly be listening into a call from a woman capable of managing multiple beauty courses around London. I have honestly never heard anyone so foul mouthed and disgusting and couldn't believe her lack of empathy for unavoidable emergency circumstances....No further options were offered, for me to catch up which I dreaded but half excepted as it was a one week intensive course teaching you a lot of different skills but I decided it would be worthy of my time to go in and complete the course without the hope of a certificate in the end, to my horror when I returned the following day still very much in pain and in a lot of discomfort, I returned to be told that I've been kicked off the course because my brother was rude, my brother was not rude, I will be updating UTube with a full recording of the managers bad behaviour in the form of an audio under the tittle - Nail and beauty academy nightmare - Worst beauty school to attend & why. It appears I was kicked off the course because my brother rightly challenged her lack of good business ethic. My advice is research your online beauty course you can check whether it is a legally operating company via google. Although the nail and beauty academy claims this is a long standing business operating since 1985 on the website and as a registered company it has only actually been operating for the last 2years and their company is filed as a dormant company which I think shows a lack of ethics in itself. If you dare to enquire about anything once you have paid for the course you will meet extremely rude, unprofessional immoral insults throw and bad behaviour from manager Wendy who I can only assume is a liar as she claimed to be a barrister which I seriously doubt, I thought barristers needed reasonable iq level Wendy if that was her name was a money orientated unethical awful crude vague chav with no common sense. The course is as cheap as the people running it, so by any means go ahead and book it but i would plead with you to rethink booking with this company because you just don't know when an emergency may strike and you should be able to enquire about anything without having your head bitten off. since me writing the bad reV eiw the chav's and thugs running this place have called me up to make threats against my family and Myself as they have all my details due to me filling in a form with address and home phone number details, I have been bombarded with insulting phone call, with threats to my safety as well as threats to photoshop my Facebook pictures into vague sexual images of me & my brother. Sick People!!!! I am unfortunately being forced to take this matter further, as I can't risk a threat on my family. I will be making a complaint to the police. I stand by my decision to bring public awareness to this awful criminal company.

The Masters Diploma in Nail Technology and the Beauty Therapy courses are really good. The teachers…read moreare very experienced, kind and helpful and answered every question I had. Also, the products are always brand new on every course day and you get discounts from wholesale suppliers as a result of attending their courses. If you're looking for a beauty or nail course, then the nails and beauty academy is easily the best choice. When I applied for a nail tech job in a prestigious salon they had actually heard of the Academy and took me on. Three years on and I'm still working here and loving every minute! All thanks to the Academy.

Yola looked after me on various occasions. Every time she was super professional and the quality of…read morework was to a very high standard. I can definitely recommend her on every ground as she's done my make up, eyelash extensions and spraytan. It is hard to find a beautician with such a complex skills.

I have been going here for the past couple of months and quite frankly wouldn't go to another salon…read morein London. Both of the girls are friendly, professional and deliver excellent treatments. Having had previous bad (really really bad!!) experiences of getting my nails done I tried these gel nails and not only are my nails stronger and growing but they look fantastic. Additionally, having had my nails sold to me as gel for years I have learned that they were not and were actually just acrylic. Would recomment to anyone and everyone although you need to book in advance as they are quite frequently fully booked.

Highly recommend. The Blue Mango salon is a convenient 3 min…read morewalk from Canada Water tube (Jubilee line) I keep going back for numerous reasons: they are dedicated to customer satisfaction, free text appointment reminders, friendly efficient service- I've never been kept waiting, value for money, highly skilled therapists, open until 10pm! In a nutshell my (gel) nails have never looked better and most importantly it is no hassle, this hidden gem of a salon will leave you looking and feeling good.

One word..FREE this trendy friendly hair salon is just behind Plaza on oxford street and its free…read more But don't let this make you think they offer below standard haircuts coz they are great. I was told about this place by a friend and reluctantly went in a couple of weeks ago, the friendly women on reception told me that as everyone was on lunch I could come back at either 2pm,3.30 or 4.30. I think they also do similar hours in the morning too/(ie 9, 1030 and 1130). Although I have short hair and only wanted a trim my stylist still washed it and was very friendly through out without being overly chatty. Although it took just over an hour I didn't mind as I rather she take her time than just rush.

In this place there is also an education saloon where you can get a haitcut for 8.50, aswell as…read morecheap colorings etc. The coiffeurs are people who are already working as hairdressers and they just learn new things there. So you dont need to worry that your hair is getting cut by absolute beginners. Tip: get an appointment in busy times for hairsaloons (eg) christmas, because then the teachers doing cuts aswell, because there ar too many customers.... absolute bargain!!!

I got an LED Microdermabrasion facial done by Charissa this past weekend and am overall thrilled…read morewith the experience & results. Charissa is extremely sweet, knowledgeable, and great with treatment- I nearly fell asleep in the chair at one point I was so relaxed. I'm new to skin care regimens/microdermabrasion and am happy with my first try- 2 days later, my skin looks noticeably clearer and tighter. Highly recommend this spot and Charissa, I'll definitely be going back!

This spot is cheap and cheerful - and sometimes that's just what you need! When I wandered in a…read morelittle early, I was wary of the yowling baby in the lobby, but I was welcomed nicely and taken downstairs into quieter, less lugubrious surroundings. The decor was simple but clean, and I had a basic hot stone massage, with *firm* strokes, which is my preference. I do like it when a masseuse asks my input on where I'd like more focus, which didn't happen here, but maybe that's a cultural thing. I definitely got the vibe that this is more of a Eastern European type of salon, so when in Rome, I took off my clothes, er, etc! And I definitely left feeling lighter in the instep :))

I called and spoke with someone on the phone who didn't speak particularly good English, yet I…read moremanaged to schedule myself an appointment. I wasn't particularly convinced that this was going to be a good experience based on how difficult the appoint-making process was; it's true. I arrived, harried after rushing in the cold and rain over from Putney Bridge station, and was met by someone at the counter who didn't speak particularly good English. Surely this was the same woman with whom I spoke on the phone, a receptionist, yeah? She said something that sounded like 'Can I take your coat?' ...Sure? And something like 'Have a seat here.' ...Okay? And then something like 'I'll be right back.' Wait, what? Uh oh. Yes, this woman was indeed my hair stylist. The fact that I could barely understand what she was saying to me didn't instil a lot of confidence; I'll be honest. Luckily, I didn't want a hair style that was radically different to the one I already had. I tried to convey as much as possible that I was not one to chat with my hair stylists, much less when I can't understand what they're saying to me, which is only compounded by the fact that active blow dryers are making it nearly impossible to hear anything. It would have been difficult to understand a conversation in that place even if the Queen herself were snipping away at my locks and chattering in my ear. The hair washing experience was more thorough than it was relaxing. The hair cutting experience was pretty par for the course. The hair drying experience took a perplexingly long time. But my hair looked good at the end of it. So I can't really complain. £42.

Girls, we can all agree on something: finding a hair stylist you can trust is a BIG DEAL. I mean,…read morethis person is responsible for your whole look and should be friendly and understanding while you sit in their chair. It's an added bonus when this person also happens to be someone you would probably be friends with. Imagine my utter delight 15 minutes into my trial run at Peterpenny's when my stylist Felicia and I were chatting away about Morrissey and gigs. I had found my London salon. The clouds parted and the angels wept. Sorry. A bit dramatic there. I'm very happy with my blunt cut (the first one in years) and will definitely be back soon for a FREE fringe trim! Thanks to Google, Bumble & Bumble products, and The Smiths. Without you I would never have found Peterpenny's. You are the wind beneath my wings.

Worst experience ever . The young girl couldn't even cut a fringe. I just came out of intensive…read morecare after 3 months. I was looking forward to my hair being cut but I'm very disappointed. I never went back.

Master is nice and polite. She cut my hair quickly but very carefully. The hair cut was very evenread more

Sam has been fantastic on my trial and wedding day! I am not…read morean expert in make up and was hoping that whoever comes to my home will help me and give suggestions what would work best for me and on the day. And thankfully I made the right choice with Sam, she was lovely. She did not overpower me with make up knowledge but enough to give me more of an idea what can be done and make me look beautiful. The trial filled me with confidence. On the day itself, she was right on time and put me at ease. She made hair & make up for myself, my sister and mum and all right in time. She really thought it all through with the timing as well. On the wedding day I still had to do a bus ride playlist (which I forgot about) and whilst doing my hair she helped me with this as well. I had a brilliant playlist after all. My make up lasted all day & night and my hair was still in place with my hairpiece. Fantastic work! On top she gave me a new lip gloss & liner she used on me, so I could use it throughout the day. Thank you! I would always recommend Sam, without hesitation.

With three months to go I had left it fairly late to book a hair and make up stylist for my…read morewedding, so I was relieved to find that Sam was available. I messaged her with a date and she said if I could pop a £95 deposit in to her account she will hold the date and then we'll talk trials. She said she had problems with her emails. It was 2 weeks before I heard from her again and I was growing cautious. We finally booked a trial for a month before the wedding but I was hoping to do it sooner as I had a feeling even then that she wasn't too reliable, but I'd already paid my £95 deposit. I text Sam and asked if there's any chance she's free on the following Monday. She said yes and suggested 10am. By 10:15am Monday morning, after calling and texting with no reply, I finally receive a text from Sam saying she's busy, she doesn't remember agreeing to that time (I have a text from her, in her own words, suggesting 10am on Monday). I asked for a refund as I no longer trusted her, who's to say she wouldn't do this on my wedding day? She agreed to refund me. It's been almost 4 weeks and I still haven't been refunded. I text her a few times a week. She texts back all the time, always with a different excuse: her accountant manages the refunds. She's been away. She says "it'll be with you this weekend" and "it'll be in your account by midnight" but, of course, it never is. I still don't have the £95 she owes me for not showing up to my trial. I'm still suspicious she's a con artist and doesn't actually know a thing about hair and make up. The alternative is she's an extremely unprofessional woman who has no idea how to run a business. Either way, I would hate for other brides-to-be to be let down as I have and I hope she never has the chance to rip anyone else off, avoid at all costs!!