My girlfriend and I come here every year for our annual spa day. It's a splurge but we enjoy it for…read morea day of self care. It is women only. We always get general admission and the regular Korean scrub. It is recommended that you arrive at least an hour ir two before scrub time so you can shower and soak to soften that skin! After getting our towels we stored our items in lockers and got showering. They have a mugwort tea tub which is also used to rinse your skin. Be careful not to contaminate the tub with post-rinse tea. The wet area has multiple soaking tubs of various temperature, including one cold plunge. The steam room and dry sauna are also here. It is recommended to rinse off in between the tubs, steam, and sauna. The Korean ladies call your name once it's time to get scrubbing. There are 2 scrub rooms which are both communal and each lady gets her own table. Here is where the magic happens. As you are asked to flip on all 4 sides, they scrub all the dead skin off your entire body, including your nooks and crannies! They rinse you off periodically with warm water and also rub your neck and head. Once you are done you are free to use the heated rooms and salt room. It is not recommended to go back to the wet room post-scrub. I always like to lotion up once I'm squeaky clean and go to the salt room to lay on their heated floor. The heated rooms are dry heat with different themes and temperatures. There is a Korean restaurant on site which smells SO GOOD but we haven't had the timing to try it yet. They also have a tea room for extra charge.

My friends and family have been telling me to go here for years and years, but I was never…read moreinterested. I am not body shy, and being around naked women does not bother me. I just had no desire to go until a few days ago when I booked a massage and got a day pass. I thought it would be a nice treat for myself. It was a wonderful amazing experience! All staff I met were friendly. Given a tour of the place when I checked in. Robe, towels, and cap also given at check in. My massage therapist was Alex. She is so tiny but got some real strong hands. This girl does NOT need a man to open a pickle jar. I went to the FIR rooms. I tried all 4 rooms, which have different temperature ranges. I then realized, I don't like hot rooms so I went to the cold room. The pool area which also have about 4 different pools with different temperatures ranges. I went for the cold pool, the temp says it was 60-65 degrees but I felt like it was a little colder than that. Overall, I fell in love with this place. I did not get to try their restaurant, but I will once I go back. They have water you can buy or you can bring in your own. Also, NO PHONES. Don't wait too long like I did, and give this place a try!

I'm a man and I got a facial. It was awesome! Many years of being too white in places that were too…read morehot damaged my face pretty bad. Rose was very thorough and explained what she was doing. I felt and looked better immediately and Rose made a plan that I can follow to help renew my skin.

Great customer service, friendly and sassy, just the way I like it!…read more I had a bikini and brow wax and was super happy with my results

Amazing people love the vibe the person who did the wax for me was really sweet place was easy to…read morefind

Have had two great massages from Marissa. She listens to me concerns and areas that need…read moreconcentration. And uses a warm neck pillow which really helps the muscles for the massage. It's nice and peaceful with light music and a wave noise. I'd recommend to anyone.

She is very kind and knowledgeable in her respected field. Her methods are very genuine and i would…read morerecommend her to all of my friends and family. She's a very awesome person and she has taken good care of me.

Well, one of my family member had an appointment in the evening. We went there thirty minutes early…read moreto find the place and to also fill out paperwork. She didn't even introduce herself to us. The owner asked too many personal questions. The appointment was suppose to be at 5:45 PM, but didn't start at 6:00 PM. She told me that the massage will be an hour long and that I can come back later, but the massage only lasted less than 20 minutes. I could hear the whole conversation while I was sitting in the lobby. She told me to leave then later on changed her mind and said I could stay. I can hear her asking my family member a lot of personal questions. When the owner was asked questions she didn't even answer. I thought when you get a massage you're suppose to enjoy and relax and not get asked a lot of personal questions. When we first got there, I sneezed she came out of the room and asked me if I was coughing and if we had covid. I said, "No, we don't have covid, I just coughed. We are vaccinated." I wouldn't recommend this place. Not very satisfied with the massage that was given.

I have been getting massages for over 15 years on a twice a month if not once a month. The staff…read morewas friendly, clean work space and as you walk in feels more of an earthly/incense store vibe. However as we got into talked the hot spots I would like to focus on, and which was odd for me as usually that's where someone would start or have you lay face down, instead it was face up. Where I feel it was like a massage envy type vibe where they don't just give you fully what you want and try to make you come back for another one. The hot towel and cupping was great however didn't seem like the person knew what they were fully doing. Lastly I know the cost of living has went up, but this was my first and last visit as no reason why someone should be paying $200+ for a massage period. I have found and had better from others in the area. Update: management did reach out in attempt to help solve future issues and provide a complimentary service.

I can't express enough how much I love this spa! They have top-notch policies, customer service,…read moreand of course masseuses. Many other businesses could learn from Ballaura. First, their policy is extremely flexible. I was a massage member and have a busy schedule. They will allow you to transfer/gift your membership to someone or roll it to the next month if you don't use it in the current month. Second, customer service. They greet you when you come in and provide you with a warm neck wrap. I had to cancel my membership recently due to a move and they easily let me cancel and offered a complimentary sauna session before I leave! Third, the masseuses are always so nice and all of the add-ons are free. The atmosphere is perfect for a relaxing massage. I will certainly be back for massages when I come back to visit!

When I first started with them, the massages were responsibly priced but now, they are very pricey…read more I guess that's inflation and the cost of the products they sell which I don't buy because of skin sensitivity passed on to the customers. Anyway, they have a couple of really good masseuses that I would wait to get because they applied the right amount of pressure and they would remember what areas of my body needed the most work. The owners wife works there and I'm sorry, but she's not that great. If you want a super soft rub down, she's your girl, but if you want or need pressure, don't let him stick you with her because he does some of the scheduling too when they are busy. As far as the place, it's tranquil and very nice. The masseuses wait for you in the hallway and greet you with a cup of cold water and ask you how are you feeling which is nice because I've been to places where they have a water machine and you're on your own. If I had anything thing bad to say, it would be that you don't get your full hour of massage time. The start from the time you walk in the room and they are asking you questions about what areas would you like them to concentrate on and then you change clothes but your hour has already start so that's about 15 minutes gone. I always wear clothes that I can get off quickly and the masseuses I try to get already know what's going on with me so our conversation is very brief. An hour should be an hour from the time they touch your body not from when you walk in the room.

Jeremy is wonderful. Always in a cheerful mood and very polite…read more I am the type of person to not chat alot during a massage....I like to ZEN out....Jeremy is great for that....he doesn't engage in chit chat unless I start it. I have never had a bad massage there and I have been going for several years now. Keep up the great massages Jeremy!

Looks like the business is closed, The website is not working- I called the phone number and was…read morenot this business, turned out to be a personal home phone number of some guy. Went buy and looks dead with no open sign.

*****Formally known as Asami Day Spa**************…read more Nothing is better than to have your hair professionally colored, cut & styled! Even better? Get it with a discount. I had a Groupon for this salon that retailed over $200.00. It was for a specific type of dye process (very involved & multiple color), special conditioning treatment, cut & style. I didn't need such a "special" dye job done, so I opted for one color only and was offered eyebrow waxing to compensate. I must say I expected better service than what I received. Here is what went wrong: 1. My hair color turned out two shades darker than we discussed. 2. I'm not sure that the 1 minute conditioner left on my hair would be summarized as "special" or intense, or worth what valued on the Groupon. 3. When she waxed my eyebrows, she got wax too far down on my lid and bruised me AND took skin off. Now I have a lovely scab on my eyelid. 4. Later that night, I wiped a glob of super dark hair dye behind my ear...gross! Should have been rinsed off. Sloppy job. 5. Being the owner/stylist, she should introduce herself. At first, I thought she was a receptionist, never expected her to be the owner. The Groupon was very specific that it be redeemed only m-f and by a specific stylist (who turned out to be the owner?). I made my appointment which was 3 weeks out, as I had to take the day off and was so excited! The day of my appt. I received a call from the stylist 3 hours before the appt. apologizing that they were having water problems and would have to reschedule. So I just lost $100 of pay by having to take the day off for nothing. Rescheduled for two weeks out. Arrived early and was created by a young lady vacuuming. She asked who my appt. was with and sat me in a chair. Same young lady came out of the back and asked what I wanted done. The rest was mediocre service. She was very distracted by the owner of the property being there and apparently is dealing with multiple issues. Needless to say, you couldn't get me to go back there again. Besides the half attention stylist, there were too many thing mess ups. If this young lady can't get it together, she might end up being sued.

Came here on a Tuesday evening as a walk-in to get a manicure (gel build on), manicure, and an…read moreeyebrow wax for an event that I'm attending soon. The place was quite occupied with all the staffs attending to customers so they told me it would be about a 10-15 minute wait, which I used to look over all of the color varieties that was offered (so many!) and was offered some beverages. The wait didn't take long as expected, and honestly I was so astonished with how quickly everything was because my nails were done within the hour?! Grateful for the sisters that helped me out and gave me a wonderful service. This is a bit of a far drive for me ): but honestly with how quick and lovely the staffs were I'll be making the drive back to get my nails done here again. Look at how cute they came out, I love it!! The environment is pretty laid back with classical music playing in the background. Also, they offer a head spa service? I unfortunately didn't have enough time try this but I keep seeing it on TikTok and reels so maybe something I'll try next time.

Staff availability was great! I thought they were a bit spendy for a fill but after this visit I…read morenoticed: Lavish Nails Happy Hour! Enjoy a $10 discount on Services of $50 from 9 AM to 3PM, Mon-Thurs!+1 (253) 503-7073 https:// lavishnailshair.favesalon.com I'll definitely be back to take advantage of the special! My nails looked great!

Purchased a 90-minute massage from this business but have been trying to call to book an…read moreappointment and no one answers. There is also no system to leave a message, so no way to request a call back or follow-up. 3 stars (not 1) because I didn't actually receive poor service, I just have received no service at all, having been unable to connect with the business. I hope that they decide to set up some kind of answering service or at least a voicemail to prevent loss of business in the future. I'd like to support our local businesses over the "chains" but when they don't give a dependable way to be contacted - especially after you've already paid for a service - it is extremely difficult to do so.

Worst Massage Ever. Dirty…read more Uncomfortable. Bad service Bad massage. Save yourself time and drama and go elsewhere . There is a reason they are so inexpensive. They are terrible!!