We had an amazing time on our trip with MGA to Japan! It didn't start out as we planned since our…read more11:00 am flight to Tokyo via Toronto was canceled the night before at 10:30pm. Michael's team (thanks, Kristen) worked through the night to rebook us on another flight (we did have to fly from Newark rather than Philadelphia but not too long a drive) , this one direct, to get us to Japan to meet up with the tour group. If we'd stayed with Air Canada's rebooking, we'd have missed a whole day. Instead, we got to enjoy the bullet train to Kyoto and the start of a wonderful cherry blossom voyage circumnavigating Japan. Michael and Kelly and their MGA team curated a special cruise and excursions that we are so glad we got to experience. We've been on about 8 trips with them all over the world, and it's helpful to have their experience and ability to resolve issues. Plus they are great people and a lot of fun!

We can't say enough about Michael and Kelly as your travel agents…read more and/or travel guides. They go above and beyond any other agency and you will definitely not be disappointed. We have traveled with them many times and we truly would prefer to go with them than anyone else. Give them a try for true enjoyment and pleasure.

My family and I took a trip to Gatlinburg TN. A big thank you to Monster reservations for the…read moreamazing experience and opportunity. The downtown area had so much to offer with the aquarium being the highlight of our trip Looking forward to our next trip of exploring the other nearby areas with Monster!

Ka'Mauri H. provided exceptional customer service and support regarding a package I purchased…read more After I requested a flight certificate, she informed me that I qualified and that I should receive it later. Please note that this review is solely about Ka'Mauri H. and not the Monster Reservation Group. She would have received a five-star rating, but one star was deducted due to the company she represents.