Great service. Would recommend. Bike were in great condition…read moreand made the trip far more memorable.

Came here with 2 friends to rent electronic bikes for the day. We were easily able to walk in and…read morerent bikes for the afternoon without a reservation. Everyone was friendly and helpful and the staff member that helped us made great recommendations on where to go. He earnestly assisted us and got us set up with our bikes quickly. Great place to rent from if you're in the area!

This is a great bike shop run by great people. I've had bikes serviced there twice. The folks are…read moreincredibly friendly, the work was done perfectly and on time, and the price was more than reasonable. The Hub is operated like a neighborhood community bike shop, not like a resort service. We love the shop and the people.

What a joke. I purchased an e-bike and the seller had this place designated as the "Assembler" and…read morepoint of pick up. I tracked the shipment and after delivery tried to contact the shop. All calls went to VM and the mailbox was full. Tried to email through the website with no response. I contacted the seller and they made attempts to contact this shop for several days with no response. The seller eventually shipped another bike to my location and a local dependable shop will assemble and fit the bike. The strange part is someone signed for the shipment at the Hub of Aspen so somebody is there. I chalk this one up to the Aspen mentality of greatness and living in a parallel universe. It goes to show you don't have to be brilliant to run a business in Aspen. Pity on those that give this place any business good luck.

Such a great service to have in this area! Absolutely loved this experience. Highly recommend!read more

Mark was great. He was easy to work with, had great communication and provided a nice service of…read moredropping off and picking up the e-bikes. I will certainly use him again!

Hey Ute City now rents nicer E-bikes ! Had a chance to take…read morethree out to the Belles. Service and price were excellent . .

I'm not sure where else to go... these guys ate the best shop in town consistently…read more Best service Best bikes Best techs Best shop dog!!!

As far as we are concerned this is the ONLY place to get e-bikes in Aspen! Luke was outstandingly…read morekind and reassuring - on the phone and in person. For background, we had a lot of trouble getting solid plans on how to get to Maroon Bells during offseason from people around town or even other bike shops. They were saying they have a limited number of bikes available, not sure how to get to maroon bells at the time, or just closed for the season etc. Luke picked up the phone, gave us proper and direct information, and was so thorough in ensuring we felt comfortable on the bikes, wouldn't get lost, and even had insight on the hiking trails around Maroon bells and the lakes. And on top of all that, he was offering an offseason discount which we greatly appreciated! The bikes themselves were in great shape and were super fun to ride up and down! We were very happy to have the e-bike assist on the way up overall - don't go anywhere else for e-bike rentals, this is the spot!

We reserved bikes from Luke. We arrived for the time we specified and they had given our bikes…read moreaway. Would not recommend.

Unfortunately, Replay Sports no longer rents bikes. Still a great place for used equipment.read more

Great if you are a buyer but they will rip you off if you are a seller. I brought in a bunch of…read moreitems. All of it pretty nice quality and high end. They sold a $600 pair of Scarpa Boots that were brand new. For $45. My Oakley goggles with the hard case. Brand new. They had priced at $50 and they gave the hard case away. Do NOT let them sell your things. Crooked and will rip you off

Bryce the manager really set me up with a nice Giant mountain bike rental. Even changed out the…read morepedals for me at no additional charge. The rental prices are fair and the choice for purchase is great given all the brands they carry. The ride will be much more enjoyable with a decent bike.

Brought bike in to get some new brakes installed. The install was great and they did it quickly,…read morebut when I asked for my old parts back, they told me they threw them away. The gentleman kindly went in to the dumpster and grabbed out calipers, and handles... minus mounting hardware and some other pieces. Also didn't get my old rotors back (which had lots of life left). Everything would have been okay, but there was one employee who gave me attitude because I asked for my property back. Won't be going back here, and will not recommend to other people.

My husband and I rented 2 bikes for the day. Michael was great at setting up our rental and having…read morethe bikes ready to be picked up. He explained how to use them, and gave us suggestions on some trails we could explore. We ended up going to the Maroon Bells which is a beautiful and very scenic trail. We also rode a bit of the popular Rio Grande Trail - but it does tend to get crowded. I, unfortunately fell and consequently was a bit late in returning the bike, but Michael was extremely kind and considerate of my situation. (Thank you Michael). The bikes worked wonderfully and Aspen is an amazingly beautiful place to go explore - especially on an ebike. Highly recommend this place, and it is very close to the bus RFTA.

Clearly, the best bike shop that I have ever dealt with in multiple states. The staff is…read moreknowledgeable and engaging. The bike selection is excellent. With the bike shortage, not many shops are renting high end e- bikes. I rented a Bianchi Aria-E that was perfect for a 50 mile ride. 10/10 recommendation.

Poor service. They allowed bikes to go out unchecked. The bikes were not well maintaine. bad…read moreexperience with the bikes

Wow! Great service, great experience! We felt they handled us very professionally and checked in on…read morewhere we were going to recommend some trails. Top notch!!

It's got very basic selections and a reasonable discount range for past season sale. Staff could be…read morefriendlier.

We had an epic 25th anniversary day thanks to this place. We walked in and the staff were really…read morehelpful in setting us up with E-bikes. They explained how to use them and gave us great directions on how to get up to Maroon Bells. It was the most amazing bike trip!!! Our first E-bike ride made us fans! Coming from MN and not being acclimated to the altitude yet, the E-bikes made this ride physically possible. Once we got there we locked them up and hiked 3 miles. Thank goodness the bike ride back was all downhill!!! Gorgeous trail, great equipment, helpful staff. Priceless.