best experience with a dentist!! from the front desk to the back of financing area they are 10/10. highly recommended getting your next check up or major work done here! you guys are my go to place thank you! read more

Went here after my regular dentist no longer accepted my insurance. Upon initial consultation they claimed I had several "deep pockets" and they refused to clean my teeth unless I did a deep scaling. I then went to my regular dentist and paid out of pocket and they said none of that was true and my gum health was excellent. At this initial appointment my 2 sons and husband were also seen. Husband was told the exact same thing which we refused the deep scaling. This was also confirmed later it was not true and had minimal gum concerns. Both sons had a small cavity and since they did well with the kids we got them filled here at Aspen. Worst mistake EVER. Arrive for the filling's appointment I had made in office the week prior and were not in the system. I ask if we need to reschedule and they said they had the time. We get in back and am told by staff doctor is triple booked. She was nice as cab be when we got in the room but I can see she was spread thin and had little patience and shouldve just rescheduled if it was going to be how it turned out. My first son did great without numbing but my second has a fear of needles so attempted without any numbing since we were told it was a small cavity and not deep. The doctor drilled for about 4 minutes and then recommended numbing bc it was much bigger than she expected and she kept pushing numbing even though my son asked to continue. She put the tip with oragel in his mouth and walks out of the room for 15 mins to see another patient. She returns and he asked for suction. She refused. He then said he was going to throw up and the doctor didn't move or react at all. This boy is 9 years old. No consideration at all for this scared boy whose mouth is full of tingling spit. Finally I jumped in since he's 4 ft off the ground and the doctor and assistant are just staring at him about to puke on himself. We got him Down and put him in front of the sink and after spitting it all out felt better. The suction he requested would've have bypassed all of this. She walks out of the room and is doing a crown on another patient while we're sitting there. Leaving myself my oldest and a scared likely boy who almost puked alone for over 20 mins. 20 mins later she comes back and asks what are we doing. "I'm thinking of just covering and sending to a pediatric dentist". I said he's willing to sit here it your willing to do your job. Now comes the needle. She says to my 9 year old. If you move even an inch I'm done and not doing this. Likely bc she is overbooked and has no patience. He sits still and she leaves the room again. Once she returns, minutes later she completes the service. I did lose my cool and told staff the doctor, practice and how they treated my family was shi* and wouldn't be returning which is true. Awful experience and advise everyone to spread the word to steer clear of this place. read more

I don't recommend this company especially for seniors because they let outside concerns run their business. This other company sends out a text to confirm an upcoming appointment on a website that doesn't work. They don't have enough sense to call out to their patients on the phone and confirm the appointment. We had an appointment, we are seniors. My wife was turned away on the appointment day because they relied on someone else to handle their business. If they do things like this, what do they really care about. Certainly not us. They need management and heavy retraining. When I was in business, I called my customer on the phone to confirm with them or left a voice message to let me know if anything has changed. You know what this is? It's about Money, and being cheap when it comes to your customers. If they continue to operate like this. THEY WILL FAIL.! I'd go to an independent. Someone who has to care or they lose their customer base as these people will read more

I would avoid this dentist and company as a whole like the plague. After reading about how this company tries to sell you things and get you to pay for services you don't actually need, I was very skeptical about making an appointment. I decided to try for myself and make an appointment anyway. Firstly, the lady at the front desk is not the friendliest. At my first appointment, they tried to get me to pay for a cancer screening of my mouth despite being in my early 20s and never having used any tobacco or smoked. I politely declined. I was then told I needed a procedure to have my wisdom teeth removed, despite not having any issues. They then used a handheld scanner to get a picture of the inside of my mouth. The person doing this was very rough and was jamming the device against my gums, which was very painful. I was then told I had a tooth that needed a crown. I went through with the procedure. During the procedure, I could tell the lady taking the mold of my tooth was struggling. They put my permanent crown on and then realized that it wasn't sized properly and needed to be redone. I came back a few weeks later and had it redone. A few months later, I started noticing a foul smell coming from the tooth as well as severe pain, which progressively got worse. I went to a different dentist for a second opinion, and they discovered that the permanent crown was again not sealed properly, which led to my tooth decaying even further to the point that I needed a root canal and a whole new crown, which insurance would not cover since that was the 3rd crown for the same tooth. Overall, they do horrible work, try to upsell you on things, and are not the friendliest. I would strongly suggest avoiding this place unless you want irreversible damage. read more

This Dentistry according to my insurance company so overcharged me, they made me pay before the work was initiated then charged me over $700 for a teeth cleaning. According to my insurance company aspen dental owes me money! They never answer their phone. I should have only paid $150. read more

Best experience I had with a dentist. They explained everything to me down to my bill and exactly what I was paying for I had three teeth pulled and I didn't feel any pain. I was genuinely was surprised but so grateful because I stopped going to the dentist because it was always so painful but they restored my faith in dentists read more