I started my plan with Aspen Dental of Danville VA on April 20, 2026. Today I went in for a soft reline for my immediate dentures. J J done the procedure. He was very to helpful. He was very personable and answered all of my questions. So far all of my visits are exceptional. Thank you all at Aspen Dental of Danville VA. Sincerely, Renee Goforth read more

I had a amazing time here! Dr.Sandeep had 3 teeth out of my mouth in less then 30 seconds! With little to no pain!! Ms. Charlotte (the dental assistant) was so sweet and nice to me! She even gave me a gift! I would recommend this place over anywhere else! Strapped for cash? They take Medicaid, service is great, fast and friendly environment! They go the extra mile to make me feel comfortable and cared for. Again, I recommend this place over any other in the area,! read more

They were putting us off for months and months. I needed Al three of my children to come on the same day bc I was pulling them out of school and bringing them back. And their school is about 15 miles from town. I ended up cancelling. read more

HORRIBLE EXPIRENCE HERE!!!!!!!!! i start off by saying I'm giving a 1 star because we had a bad experience there. when i got there and signed in i was like this is a nice place and the 2 lady's there were nice and very helpful, but 1 lady was like she didn't want to be there and acted like she didn't really want to help me. ok now the reason we were there, my husband had a bad toothache, and we could not find anyone to help him and then i found this place, we called got an appointment and showed up 15 minutes early since he was a new patient i could fill out all of the paperwork for him because he was hurting very bad. I got checked him checked in and we had to wait for 15 minutes to be called back and then 30 minutes later we were giving our estimate to pull 2 teeth even tho he was having 1 tooth hurting. so we agreed to the amount because i knew his teeth were in bad shape and that it would take more time to get them pulled. we were there from 1:15pm till 4:30pm before he came out, the reason is the lady that pulled his teeth acted like she did not know what she was doing. she numbed his gums but with 2 teeth abscess i thought they would give him medicine and come back another day but NO! she pulled and pried to get his teeth out and never used a scuffle to cut the skin of the gum away from the teeth to get to them to pull them easier. she took a dental screwdriver and broke his teeth and then told him well since i did that i have to pull your teeth now or you will be back in pain again after the numbness goes away. she did not handle him with care he hurt so bad he was crying being in so much pain!!!!!!!! this dentist or I SAY FILL IN did not do what should have been done. he told me that it was so bad that he felt like he was being tortured, and that made me feel some kind of way. WE WILL NEVER GO BACK HERE AFTER THIS!!!!!!! well after waiting for 1 hour and 30 minutes I went up to the desk to ask if he was finished and wanted to check on him, she acted like she did not want to listen to what i had to say very rude. he finally came out and i was so happy i was crying because he is all the family i have left since my mom died and i did not want anything to happen to him. I'm over this place and will never go back. read more

I have been given the run around by this office for 5 visits now. They do not tell you to confirm appointments and after they reschedule your appointments three times, they put you on the "walk in" only option. I went in for an appointment, which the office rescheduled, I went to my next appointment but since I didn't "confirm" in my email, they canceled and rescheduled. Upon trying to confirm my third appointment, they tell me I'm walk in only. DO NOT go here. read more

Was excited to be able to make online appointments. Several spots were open on a day I wanted. I scheduled my daughter, then went back to book my husband and myself. All the spots & everything for the next 90 days was gone. Strange, because a whole 15 seconds had passed. So I called and got a very unhelpful person who just kept saying there were no appointments for Danville, at all. I kept my daughter's appointment. Several days before, I was bombarded by texts and emails to confirm via a link & did so. Then 2 hours before I got a text to call & reschedule. Was told that they were booked, I did not actually have a spot and there were no openings for the rest of the month! Maybe the dentists are awesome, but I'll never know because of the terrible appoint system and support teams. read more

Horrible experience they cancel appointment with out you knowing and you get to the place your appointment is canceled can't reschedule till 2 months continues canceling your appointments what up with this company it's the 4 time I try it out come in aspen read more

For some reason, the info above says I am from San Francisco. I am not, Ilive in Halifax, VA - FYI Everything seemed okay. Went there and had my exam and x-rays. I know I needed extensive work so. I opted to get a payment plan through them. Unfortunately, their system was down so I had to drive the hour back (we live in a rural area); so we did. We got approved and made my appointment. Then I got sick. So I had to postpone my visit as I didn't want to get anyone sick. This is when the issues started. My wife and I got hit by identity theft and had to take drastic actions. Just so you know, it wasn't Aspen that was the source. So, they had set up a new appointment. They set me up for a 10:00 a.m. cleaning and the extraction at 2:00 pm appointment. They said that I agreed to that over the phone, neither my wife (who was on speakerphone with me) nor I would have agreed to drive one hour + one hour appointment + 3 hour hiatus + 2+ hours of dental work, to then drive an hour back home. The day before my appointment, I get a bill for $1,400 or so from Concora. This is the company that actually finances their transactions. It seems that before I even had the service that was to be provided, they submitted it for payment. According to them, they can file it up to 30 days prior. I spoke with people about this, and it's not supposed to be so; unless, I signed away that right in one of the agreements I signed. Caveat Emptor. Not saying this about any other Aspen Dentals, just this one. read more

I first went to Aspen Dental for a partial exam due to suspecting a root canal in the near future. They are in my network and are said to employ endodontists. I have never had any work or dealings with them before now. Upon entering, the receptionist rather rudely told me to sit down, and she would be with me shortly. My appointment was at 7:30 am; there were no other patients in the office. I waited about ten minutes and was asked for my insurance cards, given paperwork to fill out, and told to SIT. Finally got to the exam room, the dentist that came in was less than interested in anything I had to say and seemed bored even. When I asked questions regarding my treatment, he never gave me a straight answer and seemed annoyed, and told me to go wait to speak to financial. I waited some more, then as luck would have it, financial was the hateful woman from the front desk. She was actually a little nicer than earlier when explaining the insurance but quickly became irritated the minute I said I wanted to talk to my insurance company first. The following week, I went into the office to pay the money required and schedule an appointment for the root canal. The same lady was plain hateful and rude. She said she had other patients and to SIT DOWN AND WAIT, and she would get to me. This was after waiting ten minutes to be acknowledged, and so I asked if this was something I could do online or over the phone? I left and will not ever go back! These people really need to learn some customer service skills! I have never been spoken to so rudely in any medical office ever before. This woman spoke to me as if I was her misbehaving child and had absolutely no regret or fear of reprimand from supervisors. Truly shocking. read more