Was told over the phone that I could get help and that they would work with me. Nothing but lies . I was told that they would do a monthly payment of $48 and that would get me dental help. Lies they only care about money. I went in $12,000, 1200 as a down payment and then 344 teeth distraction and that's only for one. So if you're poor good luck getting any dental help from them. But the staff's nice read more

I don't like being attended to by the doctor "inbetween" other patients when it takes almost an hour as happened today.

This place seems to be only interested in getting your money, talking about how poorly maintained a person dental status is after a short stint of x-rays! No I will not be recommending them! read more

I would highly recommend Aspen dental of Hinesville to anyone ! They actually do care about the patient. I had Dental surgery with just novacaine and "I'm not good with pain at all" I seriously didn't feel anything!! The Dentist knows what she is doing. A 3 hour procedure done in about 2 hours with our any pain! I had an issue 5 days later and was able to get in the day I called ,and Jo-Ann who helped me yesterday had me in and out in 15 minutes . Great place and I'm not one to go to the dentist if I don't have to. read more

Honestly the receptionist are the face of this dental facility and they are just bringing it down lower and lower. Attitudes from the beginning I'm genuinely always so nice to people because I know how hard it could be as I've worked in front desk guest services and I was Basically talked to as if I was stupid. Never in my life will I ever recommend this place as a safe place to take care of my dental needs. It's sad when even at the dentist I don't feel safe. read more

I'm an existing customer who can't get answers about my service/care. They keep giving me the run around stating their computers are down, yet they expect me to continue making payments. I'm starting to think this is a scam based on the service I've received. Please do your research on this company. -Aspen Hinesville Ga . read more

SCAM/INSURANCE FRAUD ALERT! After visiting this dentist and being told I needed all sorts of work done, they rushed me to a room where I sat waiting for about 29 minutes for the hygienist to come in and tell me she had to look at my teeth, she was in the room for all of 5 minutes then said the doctor would be in shortly. Commence another 25 minute wait and then the doctor walks in, doesn't even look in my mouth just at the scan on the screen and then tells me I'll need to come back in 2 more times but they'll be billing my insurance for 3 more visits not 2. Then sends me to a lounge where I sit for another 20 minutes and get sent to a billing coordinator who tries to sneak in a $135 dollar electric toothbrush that's "part of my treatment" and demands I pay a large deposit before they'll even schedule my next appointment. They rushed me through each conversation but had no problem sticking me in a room to sit and wait for extended periods of time. I ended up getting a second opinion from another dentist who said all of the work they recommended was BS and not needed so when I went back into demand my deposit back they claimed that they couldn't refund it until the first of the month but they had no problem taking it before they even scheduled anything. DO NOT GO HERE. RUN. You'd be better off just looking at WebMD for your dental work considering they're going to give you worst case scenario and not even look in your mouth then lie about what they want to hit your insurance for. read more

Aspen Dental is a dental chop shop. Do not trust this place. My partner and I had a 1.5 hour consultation at the Waycross office only to be told at the end of it they stopped taking our insurance in December. Called the insurance company who stated next closest location was Hinesville. Waycross said they can use all our results at the other office. Called Hinesville and they said they could but if we wanted a cleaning we would have to wait until end of March as they only have 1 hygentist (so does Waycross location). Made appts for March 23rd in the afternoon. Today, March 14th we get a text saying our appts are at 7:30 am. We call to confirm our afternoon appts only to be told they are closing early that day so we have to come in the morning. Ok, they go on to say we can't get a cleaning because the hygienist has to do her consult. I ask to speak to the office manager as we already had this done at the Waycross location. She gets on to say yes we have those results but you need a deep scaling etc that will cost us $300+ each out of pocket! Waycross location never said that and we both actually had really good numbers at our original appt. They tried to get over $600 from us for nothing and were very rude and so unprofessional. These dental offices need to be investigatated. read more

So I made a phone call on Monday cause I was in pain for an infection and asked if I could come in this week. The lady tells me to come in this Thursday at 1:30. So I sure up at 1:30 and the lady at the front desk tells me I'm scheduled for August 12 at 1:30. I'm very disappointed cause of this pain and infection that can spread. I honestly will never come back read more

Zero stars if possible. Do not go to Aspen dental at all!!! After my fillings were done by a dentist that was talking about how he couldn't wait to get out of there as soon as possible because once he was done he was going to the beach. My jaw was in pain for over a week from the numbing shot, it hurt to eat, and I couldn't even floss between my two teeth that had the fillings done. I am now back here a month later for a re evaluation because I'm still unable to floss and it still hurts to eat. When called back to speak about an apparent balance on my acct the woman said that it would still be a little while since there are only two hygienists. She was rude when I said I had been waiting for 20 minutes already, and said that well lunch is until 1:30 and I had checked in at 118 so you've only been waiting 15 minutes. I had to make this appointment a week out because their "walk-ins & emergency" sign is complete bull. Now I'm waiting over a half hour because they suck at scheduling and dealing with customers. I scheduled an appointment to be seen on time. Not to wait. Only reason I'm back is because I'm not paying someone to fix something they messed up and already paid for. I will not come back and you should never come. AGAIN! DO NOT COME HERE! read more

Aspen Dental - Hinesville, GA - General Dentistry Near Me - Hinesville, Georgia

While the customer care is great it is not exactly fantastic. I was left in the middle of a cleaning to do another exam. Was not exactly thrilled with that. read more

Enjoy my visit Everyone was very helpful and willing to listen to all my concerns. I started treatment that day ...

I waited for quite some time to be seen. I have never had so many X-rays taken in my life at one time. The young lady told me it was going to be 7 pictures and it was actually 17( I counted). Waited again for a while before the hygienist came in, between the hygienist and "treatment coordinator" they determined I would need thousands of dollars worth of cleaning after the dentist said my teeth looked great. I declined the thousands of dollars of work and asked for a regular cleaning to which they told me that they my only choice was to pay the thousands then handed me a credit application. I am so glad it was a free consultation. I received a survey post appt. and I completed it. The last question was if I wanted to be contacted by management regarding my visit. To which I replied yes.... I'm still waiting for that call after several months but have stopped holding my breath... I would give negative stars if I could. read more

Everything went nicely until they not going to fill out and sign a paper for my guard unit. The paper was just to show that I got seen by a dentist. They told me that since I didn't do what they recommended a year ago that they wouldn't sign the paper until I paid for one of the procedures coming up later. read more

If I could give less than one star I would!!! Aspen Dental in Hinesville just opened and they are the worse place you can actually go. I had a 7:30 am appointment on 7/28/2018 and I arrived on time. After waiting 25 minutes, they called me back at around 7:55am. minutes Since the office I needed to talk to opened at 8 (7am CT) I asked can I call them to get my member ID for a Dental plan I purchased in hopes of saving myself some money as I do not work and currently have no dental insurance. Once I got the information I needed, they then called me in the back to tell me that since it was now after 8 they can not see me and I will have to be rescheduled. I waited for them for 25 minutes, but they couldn't wait for me for 5. I had already paid over $400.00 for my extractions the day before so I told the lady that now since I do have the insurance plan I wanted to see if her discount was better or the plan I purchased. She told me that if I did get the info after I got in the seat that she would not come get me out the seat but I reminded her that I am trying to save as much as I could. I am was in the worse pain, I need two teeth extracted....there was only one other person in the lobby and the entire time this was happening, no one else had come in or anything !!!! And everyone knew how much pain I was in. I had been trying to get an appointment in that office for about a week. This showed me that there is no care there at all !!!!! THE ABSOLUTE WORSE CUSTOMER SERVICE I HAVE EVER HAD THE MISFORTUNE OF COMING IN CONTACT WITH.......YOU PEOPLE SUCK!!!!!!!!! I will tell everyone who will listen to me DO NOT GO TO ASPEN!!!!!!!!!! read more