Came here in pain with a tooth that needed pulled and they got me in right away. The staff was very…read moreprofessional and friendly. They didn't try to push anything unecessary on me and were very thorough with how they explained everything. The billing side of things was pretty explanatory and to the point, unlike other dentists offices in the area.

The staff at Kepp and Kennedy was very friendly. They made a custom mouth guard for me and it was…read morebetter then I ever imagined a mouth guard could me. It is thicker and more protective than any other mouth guard I have used. Also, I don't have to worry about it getting knocked out of my mouth because it fits so perfectly. Everyone there was exceptional and I will most definitely go back to see them when I need some dental work done.

I have been going to Hastings for 30+ years. I've never been disappointed with Dr Hastings work…read more Both Dr Brian Hastings and his son Dr Myles have the best chair side manner and really put their patients first. I recently needed work done on my front teeth. I had been to two other dentists that wanted to do bridges and crowns that my insurance doesn't cover and I couldn't afford. Dr Myles got me in quick and filled both teeth and they look excellent. I don't know why I even bother going to anyone else. I would highly recommend either of them to anyone looking for a good dentist.

I was looking for a new dentist, as my former dentist had moved to Chicago, admittedly it had been…read morequite a bit since I had been to a dentist... Not terribly fond of going to dentists, especially going to a new one! So I decided to call Hastings Dental Clinic, as many years ago I had been to Dr Hastings, father of Dr Brian Hastings. I made an appointment to start my dental catch-up with a filling in a front tooth, as it had a visible spot on it. I saw Dr Brian Hastings, he introduced himself, he was friendly and put me at ease. He then looked at my tooth, that I was concerned about. He examined the tooth, told me he was pretty sure it was a stain, not a cavity. He explained to me that the tooth had been overfilled a bit (which he said was not uncommon), so there was a little ridge that created a spot for bacteria to collect... He said let me try something, he proceeded to buff my tooth, the stain disappeared!!! Amazing a dentist that tells me I don't need a filling, when that is what I made the appointment for! He then told me it was on the house!!! He said consider it a welcome gift! I'm pretty sure I've found my new dentist!!! I made an appointment for my cleaning, to continue my dental catch up. Dr Brian Hastings is an honest man and very likable! Also I received no lectures about waiting so long between dental visits. I am Very Pleased with Hastings Dental Clinic!!!

Dr Brown is an excellent dentist!! I recently broke a tooth with a large filling in it, was afraid…read moreit could not be saved. Dr Brown's assistant Lia or Leah did an X-ray , found the root was good, so Dr Brown said he could crown the tooth. He explained everything to me, he is kind, empathetic and oh so talented!!! He did an excellent job, I'm pretty sure he's a perfectionist, so very pleased with his work. I also must say everyone at Brown's Dental Care is very friendly! I would so recommend Brown's dental care, thanks so much Dr Brown and Lia or Leah

Dr Brown has been my dentist for 25 years. He's excellent and explains complex procedures in-depth…read more He has a gentle touch and listens to his patients. He makes certain that the patient has no pain. I've had several crowns and a couple of root canals with him. He's the dentist everyone should want.

My grandson has seen Dr Myles a few times and every one has had a very positive outcome. Dr Myles…read moreand the Hygienist were both very relaxed . My grandson actually enjoys coming to the dentist now. I grew up with Dr Jerry ( Dr Myles Grandfather) taking care of our families dental care. We have seen both Dr Chris and Dr Myles. Both are amazing and so happy another generation of great dentists will be around awhile .

Accurately describing your services would be a helpful start. I wouldn't have called them if I…read moredidn't see periodontal which they DO NOT DO!

Melody was amazing! I went to another location closer to work for my exam and glasses, but I've had…read morethem since February and never liked how they fit. I was told they couldn't be adjusted because of the type of frame I purchased. While I was in Mattoon, I decided to stop in -- and I am sooo glad that I did! Melody took her time and explained that the issue was actually with my lenses, not the frame itself. She was able to adjust my glasses perfectly, and they finally fit comfortably. I will definitely be returning to the Mattoon store for all of my future needs. They also have a HUGE selection of frames! Many thanks, Melody!

Just went in for my yearly exam! I love going here because I can get in at a time that works best…read morefor my schedule. I will say scheduling an appointment via their website is easiest. I always have a really hard time getting through on the phone. But that is really my only complaint. Everyone working there does their job with a smile. The doctors are good about answering questions and giving honest answers. The front staff is super helpful with finding the right glasses for you and helping you decide what you want with the lens. They are not pushy either.

Fantastic staff, short waiting times. Easy to schedule a follow-up. Clean facility. I had to bring…read moremy client in wheelchair to the facility to have her seen and they were very helpful. Plenty of wheelchairs available every time we arrived for our frequent appointments.

I have been taking my children to Carle for months now. No trouble before. I mean I've had…read morereceptionists with bad attitudes but the doctors and nurses were great. My daughter is already a month behind on her shots because they cancelled her two month appointment due to Covid. Today we went in to get those shots. She's already over a month late. My son isn't even two yet. The staff who let you in after screening you refused to let us back because my son has a tickle in his throat. It's not even a full cough. He's only coughed twice in like a week. Since he won't wear masks they did not let my daughter get her shots. I called before arriving to make sure we would still be able to come in. The staff I spoke to on the phone said that was fine. Then the staff had a problem with my son (who is one year old) using some of the sanitizer they had on the table. I had to make my son sit on the floor while they refused to let my daughter get her well baby check up. I am SERIOUSLY thinking about a different provider. Doctor Kahn is such a great doctor and so is the Nurse Practitioner Jamie Forsythe. But their receptionist staff are a JOKE.

I have been going to IEE for more than 10 years. On my last appt just a week ago I arrived and…read morebegan filling out the paperwork. A man and lady came in and started yelling at the young man working the counter. Using such vulger language toward him, telling him ti "shut up" and calling him names. The young man Trevin handled the situation so well for someone so young. The young lady working as well, Alyssa, stepped in to help and both of them never once raised their voice. I went back with the Dr for the test and he was very personable and definitely made me feel very comfortable. He talked and it wasn't the usual rushed in and out service as the with the previous Dr from my last visit. When complete Alyssa looked up my insurance and explained to me what it all covered. She was very knowledgeable and helpful in deciding. This was the absolute best visit I have had. Special Thanks to Trevin & Alyssa for the amazing customer service!

They gave my daughter her glasses and the first thing she said was, "I can't see!"…read moreMy daughter's glasses broke so I needed glasses fast. So I thought going to Illinois Express Eyecare would be the best choice since they make their own lenses there. First, the girl that tests before seeing eye doctor, couldn't get the test done right, so she said, oh well we won't do that eye. Then, I knew things weren't going well when the eye doctor quickly checked her eyes and turned to me and said, "her eyes look good and are healthy". (Well I know that isn't right, she had a few styes and large red swollen lump , very noticeable, that we have been seeing for a year with her doctor) He said her eyes changed just a little. After 2 hours of them making the lenses, they handed it to my daughter. My daughter said, "I can't see". Then she felt really embarrassed because she said that and everyone looked at her. Well, the response of course is wait for a few days for your eyes to get use to them. We got home and my daughter was extremely upset. She said she can't see, everything is really weird. Things are curved. Can't explain it. I looked at the lenses and they were so thick, and curved and sharp on the edges of the lenses. Looked like they weren't finished lenses. Really bad and noticeable strange. Completely different from her old glasses, which shouldn't if they 'changed a little' So we went back next day in the morning to see the doctor, but they said the doctor isn't in. We told the lady what was going on and she checked with the prescription and said well it has changed quite a bit especially the right eye and that would be the reason for her not seeing well. I then said it was changed only a little. They said no it wasn't by the prescription especially the right eye. I said my daughter sees things curved, that's not ok. Then the lady got the glasses and looked at them and took them in the back. Came back to us and said they were made wrong. The guy who made them hit the wrong number when making them. Right there points to a fact that they do NOT have good service, there should have been a system in place to check the lenses to be correct before giving to customer !!! They worked on the lenses. As soon as we got out the door my daughter said I still can't see right, they are better but not right. So we waited til Monday, Doctor just left again. It was like 1:30 in the afternoon. I thought there would have been a doctor there, but no. Got an appointment for the next day. Went in the next day for scheduled appointment and they said he left early for the day, didn't we get the phone message? No, because they never asked for our phone number. So this was the 4th time there, trying to get glasses for my daughter. Five days now with no glasses to see right, now we have to wait for another appointment?! I asked for office manager. She was busy on conference call and it would be a while. So, I had to go home again and wait for her call! I asked for money back on the phone with the office manager. I was so frustrated by then and my daughter was so upset and couldn't see for days now.

I have been coming here for several years! The quality of care is great! I have not had a bad…read moreexperience here at all. Dr. Rodney always listens to me and knows exactly how to "fix" the problem. The office staff is quick to answer when I message in requesting an appointment. They great you by name when you walkin. I have had a few times I needed in right away and they got me in.

Go see them.....you won't regret it and your back will love you for it…read more Everyone is really nice and helpful