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    Aspen Dental - Roanoke Rapids, NC

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm
    Updated a few days ago

    Services - Aspen Dental - Roanoke Rapids, NC

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    11 months ago

    Do not go they surprised my father in law with a huge bill!!! Did not finish his dentures and will not refund his money!!

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    Charles K Cabaniss, DDS - Reception area

    Charles K Cabaniss, DDS

    5.0(3 reviews)
    79.3 mi

    Located in Colony Square on Denbigh Blvd, I was referred here by my dentist for a consultation to…read moreextract 3 wisdom teeth... the consultation lasted 5 minutes, about 15 minutes later, I left with 3 wisdom teeth in an envelope ready for the tooth fairy to hook me up with some dollars. Yep - it really was that simple. Dr Cabaniss was very pleasant, had great bedside manner, was kind and informative. I didn't feel pushed or rushed into the procedure - he just said it would take him about 5 minutes per tooth and that if I wanted it done under local, he could actually fit me in right there and then. So I went for it. All hands on deck, I had 3 assistants who were very supportive, one was great at explaining things throughout the procedure. Dr C had a no BS approach, 'just get me out of here ASAP' I told him - and he did. I experienced slight discomfort when the numbing injections went in my palate - but who on earth doesn't? He even warned me "this is going to really sting and I'm sorry." Not his fault. The receptionist who welcomed me was absolutely amazing. Fantastic customer service and very forthcoming with explaining how my insurances would cover the procedure. She even contacted my dentist to make sure both dental insurances were on my file; I appreciate the extra steps she went through. Inside was clean, spacious and plenty of room both in the surgery rooms and the waiting area. Overall, a great experience. Somebody tell the tooth fairy I'm still waiting for my money. Thanks.

    I was referred to Dr. Cabaniss by my dentist for consultation and extracting 24 teeth as I need…read morefull dentures. My dentist sent him the x-rays and after examining me, he explained that there was two ways to approach this. One take all 24 teeth out then get my immediate dentures, or take a two phase approach, take out the 12 back teeth, let the gums heal, then take out the remaining 12, then get my dentures. What this does is allow the gums to heal that have the biggest cavities and this will allow the dentures to fit better. The cost would be the same. After we discussed and I said maybe the phased approach may be better, he then said let me talk to your dentist, at which time he called her. They talked for a while and he said she agrees this would be the best approach. The front staff was very helpful and provided me with a cost breakdown including what my insurance would pay. I agreed and made the appointment. Because of health reasons he had to use Novocain and gave me 8 shots. He extracted 12 teeth and during the extraction asked several times if I was OK, his dental technician was also concerned and pleasant. After the extractions the dental technician thoroughly explained haw to care for the gums until they heal and form blood clots. Yes no one likes having tooth extraction, in my case required two stitches on two of the extractions but although he was rough a couple of times, that would be expected for larger teeth. He finished as fast as he could and after done he explained any problems, indicated call and he would see me as fast as he could. Although a very unpleasant experience having that many teeth extracted, I was confident in Dr Cabaniss's ability and he had great chair side manners and thoroughly explained everything. I go back in January for the remaining teeth to be extracted, and at least I know what to expect. BTW: I was surprised how little pain I experienced after these extractions, pain med's were prescribed which I only took for two days. I would highly recommend Dr. Cabaniss for your oral surgery.

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    Charles K Cabaniss, DDS - Waiting area

    Waiting area

    Charles K Cabaniss, DDS - 7D in Colony Square

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    7D in Colony Square

    Eastern Carolina Oral & Maxillofacial Surgery Assc

    Eastern Carolina Oral & Maxillofacial Surgery Assc

    2.0(3 reviews)
    73.2 mi

    The office staff here is extremely rude. On the day of surgery, as was their policy, we paid out of…read morepocket a large sum of money which I was told would be refunded when the claim was processed. The surgery was on 10/14/2025. It is now 1/20/2026 and we have still not received our refund. I have called multiple times and each time I have received a different story on why my money has not been refunded. First, I was told that the claim had not come in. Second time I called, I was told the the claim JUST got filed with the insurance. Third time, I was told they just received the check and that the person who sends out refunds would be doing them at the beginning of December. It is now January and I called and was told that they would call to get my check written for me. I'm trying to understand why it was not written in December when I was told it would be written. Still no explanation as to why I STILL do not have my money. They had zero issues taking my money. Why must I jump through hoops to get my money back??? And why can no one explain to me why it has taken over 3 months for me to get my money returned? I was hung up on and when I called back and tried to speak to the office manager, the girl that hung up on me got on the phone claiming to be the office manager. It's not even about the money because the refund is way less than the amount put out. Why do I have to stay on top of you to do your job???

    Not sure about the oral surgeon but the receptionists are beyond rude. I waited 45 minutes to be…read moretold that would have to leave my 10 year old behind. While I understand limiting people due to COVID, the lady told me I was a liar when I stated I called to assure I could bring my son.

    Aspen Dental - Roanoke Rapids, NC - generaldentistry - Updated June 2026

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