We would like to give a MASSIVE shout out to Ray (don't have his last name sorry) who installed a…read morepole by our bed so hubby can help himself up after his hip replacement next month. He also provided us with a higher toilet seat making it easier for him to go. These things will all make his life easier after his surgery. Ray was informative, helpful and kind as well as very efficient at what he does. Thanks so much Ray!

I was looking for hypoallergenic bandages this place has a wide variety of first aid supplies and I…read morefound what I needed. They have a better selection than any drug store.

We were in need of post surgery aids so we came to Congdon's. We were impressed with their large…read moreselection of aids and well being items like pre / post surgery soap, lotion and cream, wound care and dressing, sports medicine - anything you can think of. The store is large, one level wheelchair accessible. There were five staff that I could see assisting folks. The woman that assisted us was professional, discreet, and knowledgeable. She was certified in fitting aids. I'm happy we stopped in today.

Some of the staff at the desk are not very friendly and nice. I called to change my order and…read moremodify the person I was talking too was not very friendly I was not even done talking and she hang up on me. I have a problem with my voice after my surgery I got a cracky voice. Some people they can understand me just need to have a little bit patience on me.

I ordered Dexcom G7 sensor they send me Dexcom receiver not one they send me 4 and charge a huge…read moreprice. whenever I call to customer service, they don't know who is handling transferring to one person to another one and playing games. Today I tried to call its coming they are closed looks like they don't want to pick up my phone. This home health store playing games with diabetic patients. Customer service are very rude they will not treat well.

Ok, I ordered 2 dexcom transmitters from these guys for a very reasonable price. My Walgreens in…read morethe U. S. Has continually screwed me around. It took them a month to get me my last trans. I hate being without my CGM. Sticking my fingers is not fun at all! I took a chance, I didn't think it could possibly be this easy to get the Dexcom from Canada. It was. 2 transmitters arrived in about 5 days fully chargedged, good for a few months, not expired. I am quite satisfied and will be using them often. thx.

Excellent company , customer service was top notch . John was a caring helpful man . I would use…read morethem again in a heartbeat, people in this business that are both knowledgeable and caring are hard to find . His prices were very reasonable as well

This business was recommended to me by a competitor who did not have the product I needed. The…read morecustomer service was EXCELLENT and I purchased an air cast boot at a reasonable price. As a new business, they are ALREADY giving back to the community through an in-house Christmas promotion. Choose a gift and have the option to keep it or donate to a charity. The true spirit of giving back to the community! Thank you and I will continue to support this new business. Verna

M/C accident with 3 deer in 2014. Damn near DOA. Very slow recovery during 6 years. Knees wobble…read moresideways unless supported. Emily Orthotist at Karl Hager walked out of the appointment as she was pissed i did not bring x-rays. I explained if she twisted the leg sideways she would cause a further injury. . I departed without a course of action. For her to confirm the condition, prescription, request, x-ray, ct, mri, fax or phone my doctor was too much for her to do. How would i know i needed to bring x-rays in person? I was looking for was a good quality knee brace whether i paid cash, credit, debit or insurance. I am the CUSTOMER. Get it? OK there is parking, yuppy staff high five ing, comfort dog, fish, dated furniture, but a very pleasant receptionist. I would suggest going elsewhere instead. Don't spend money foolishly on flashy carbon fibre fashion gym statements. Buy a Nike hat instead. FAIL

After moving to Edmonton, I had my replacement orthotics made by my Edmonton podiatrist. Not being…read morea fan of the style they had made me, I came to Karl Hager Limb & Brace partly on the recommendation of a co-worker, partly because they happen to be not far from home. Skills of fitting are great. First visit to fit for my new orthotics I brought along my knee brace I'd had fit in Calgary some while ago (and it was a few years old) to get an opinion on replacing or repairing it. Turns out that all it needed was a couple of new/updated straps and it was as good as new! No more sliding all over and again doing a good job supporting me. My tech was so helpful happily got it adjusted, updated the straps and all at no extra charge. Gave my brace a second life because I was just about to drive over it I was so frustrated. They really are interested in keeping you mobile. I've had a couple (2? 3?) pairs of orthotics fit now, and it's fast, not messy at all and I get my new devices ASAP. Yes I have to pay up front and my benefits reimburse me, but I've not been hassled at all - the invoices are clear and my benefits provider has not delayed repayment. There is an on-site therapy dog named Marley. So calm. Some visits are due to life-changing events, and it can bring out the emotional toll, it isn't always an emotional picnic. There's also a beautiful salt water fish tank - feels like I'm back in Hawai'i when I'm oggling the critters in there. I'm glad that this clinic is looking out for everyone's wholistic health. Oh, and FYI, there is Handicapped drop off zone and parking out front, wheelchair accessible, and there is parking out back as well.

Let this be a warning for prospective customers: we got scammed by an employee who was supposed to…read morebe helping us, and the company has done absolutely nothing to remedy the situation. I brought my groomsmen to this Sherwood Park location to buy suits for my wedding. After fitting, we all ensured 100% that each suit was written down with the correct specifications. Their new system requires all orders to be placed on their one in-store iPad, which took over 5 hours to place orders for our 5 suits because the store was slightly busy and they only had ONE tablet had to be used to order suits for everyone in the store. The employee helping us ordered the suits for us, we just had to input our credit cards. The scam was that multiple suits were ordered wrong, and I dont mean slightly wrong, I mean not even close. When we tried to order the correct suits, we found out that they are sold out. We were told by the manager of a different location that this is not the first time this has happened and they know why: this employee didnt want to lose his commission by telling us our suits are not available (in case we decided to go elsewhere) so he just ordered something random to secure his paycheck. After contacting both the sherwood park location as well as customer service, they did not seem to care at all. They told us more suits would be available in a month and they would hold the correct suits for us so we could get them right before my wedding. When the suits did become available, they did not hold any for us and said they have no obligation to because the incorrect order was placed online. Keep in mind that the employee ordered them ON THE TABLET IN THE STORE. Absolutely disgraceful treatment from the employee, manager, and customer service TL;DR SAVE YOURSELF FROM A HUGE HASSEL AND GO LITERALLY ANYWHERE ELSE

Great, amazing and friendly service tonight Levi went above…read moreand beyond !!!!! Found everything we were looking for Thank you !