Have utilized BWHL for two mortgages. Both experiences were exceptional from start to finish…read more Lester and his team are professional and will work hard for you. ~KG

The professionals at Blue Water Home Loans were wonderful to work with. They made my first home…read morebuying experience smooth and stress free! Communication was great and we were able to close in 2 weeks. Would highly recommend!

Very knowledgeable and personable. Very competitive pricing and friendly staff. National Accounting…read morehas been in business for 35 years and has an excellent reputation within Richmond and the surrounding area as a community supporter and trusting business.

9byears of loyal service and she made 3 major errors this year overcharged me 100 bucks I had to…read morebeg and plead for her to rectify this then several errors on my return she tried to blame me for that even the irs said there's no way I could have made these errors unless I filed them myself it was my return form that was incorrect not the papers I provided her she put everything in incorrectly refused to do anything to rectify this would not even return my calls I had to keep calling and eventually messenger on the business page just to speak to her she continued to be rude and nasty stated that these were my mistakes not hers which I then told her irs said thats not possible she Sai they are lying it was a vicious cycle I never thought she could be so unprofessional I eventually got my money back seens as I did all the work there was no reason for her to be paid however she shorted me there as well and lied to me about why thinking I don't remember the fee cost for everything after 9 years i had been warned by many previous clients and her own family that she was like this if an error occurs I didn't wanna believe it I should have I could have saved myself alot of trouble if I had if there's an error on her end she will do nothing for you she will ignore you and blame you for it and when you clearly provide proof it's her error she will become hostile and nasty BEWARE AND FIND ANOTHER PERSON TO DO YOUR TAXES

I was introduced to the Duncan Agency from a friend and I used them for years because I thought I…read morewas getting a good deal. My rates were increased year after year, even with NO claims and no traffic violations. I made several calls asking for someone to explain the increases. It was typical to have to call them back or they would tell me they would look into it. Long story short, I found local competitor that saved me OVER $2000.00 per year on my homeowners and auto combined! The bulk of it being auto ins. The Duncan agency clearly did not work in my best interest and I feel as though I was robbed of hard earned money for years. I WOULD NOT RECOMMEND THIS COMPANY

Dave and his team do a phenomenal job with my home and auto policies. I was previously going with a…read morefriends agency when Dave and Elisabeth came recommended to me. I was shocked at how much money I saved and I had more coverage! I work in the mortgage industry and truly understand home policies and Duncan goes over and beyond not only with the policies themselves but with providing excellent communication & customer service. Everyone I've spoken with in their office is polite and eager to answer my questions or offer assistance. I have recommended them to my clients and friends and will continue to do so! Thank you Duncan Insurance!

Excellent service and great rates for young drivers. I recommend FB and this agent. They are very…read moreeasy to work with

Very poor customer service. Receptionist talks over you, becomes short and flustered when…read morechallenged, and guesses at charges whether than figuring out the issue at hand. When it got close to closing time, she simply states "sorry, I can't talk anymore. I have to get the bank together." Most people stay later to do their job! Not interested at all in helping out the people who give them their paychecks. Will not be doing business with them anymore. Sad!

I have been with this office for 33 years. They go above and beyond to be helpful. Never and issue…read morewhen I need to change something or help with a claim.

I've been with these people for almost 2 years and every single time I have called them without…read morefail at least one of my plans has been canceled due to nonpayment because their people in the office fucked up the paperwork and didnt fix it and then blame it on me. I am sick and tired of not being able to speak to the man who actually runs the place. I am tired of my policy is constantly being fucked up.

I received a quote that lowered my insurance so I switched my auto and my homeowners. After I…read moreswitched my insurance, signed sealed and paid in full for 6 months, they raised my autinsurance rate by approximately $270. The auto rate they say I now owe is higher than the previous rate which would be ridiculous to switch companies to get a higher rate, and the homeowners was also higher but I figured it would even out in the end, which it clearly did not. I'm not sure how a company can give you a quote, you agree to a price, sign a bunch of legal documents, you pay in full and then they send you bill after bill telling that you owe them more money? I would not recommend and switching was a nightmare in itself. It's been a horrible experience I will never use them again. I'm 57 years old I've never had an experience like this with any insurance company, ever. On top of all that they sent me two checks, one I tore up and one they sent a couple months later which I cashed thinking it was a mistake for the previous billing fiasco and now they want a refund for that. What's going on State Farm? Get it together. *I'd give zero stars but it doesn't let me!

Always great to work with. They recently checked in just to make sure all my policy's still make…read moresense and review what changes may benefit me and my family. Great service!

I have tried many times to reach Jerry Becker regarding my issues with James, one of his employees…read more(and his family member) in Swartz Creek. I was trying to have my file moved to a more convenient office for me and to avoid any further conflict with James, only to be harassed a week later for filing a complaint against him. Jerry has yet to call me back and my file has yet to be transferred. The customer service, specifically by James, is terrible. He was condescending, verbally abusive and rude on the phone to us multiple times. We have been with this company for about 10 years and it was always great until having to work with James from the Swartz Creek office. He has no respect for his customers or good customer service. They treat their employees and customers horribly. I would not recommend using this business for your insurance needs, you can get just as good value at another insurance company.

We have been customers in the Capac branch for 15+ years. When i had speeding issues, they found a…read morecompany with reasonable rates. Adding adult kids to our policy went very smooth. Whenever we have to change it, they've been patient with all my questions. There are only 4 or 5 people in the office. Maybe the other reviewer, got them on a Friday. It seems there are more customers in the office then :)

Had a great experience! When I emailed them to come in and get some auto insurance, they were so…read morequick to respond and awe me right away! Ricky was very helpful and very friendly! He was able to get me what I wanted and at a reasonable price! Thank you ! Definitely recommend!

Micheal is the best in the business thank you for taking care of me. For all your insurance needs…read morehe has the best rates around.