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    Assertive Paintless Dent Repair

    5.0 (2 reviews)
    Closed Closed

    Services - Assertive Paintless Dent Repair

    Auto detailing work

    Bumper repair

    Dent removal

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    5 years ago

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    8 years ago

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    Airport Automotive

    Airport Automotive

    1.0
    (2 reviews)

    My husband called Airport Automotive in West Columbia, told them we had a Landrover that was…read moreleaking anti-freeze, we needed the brakes replaced and would like an oil change. The person he spoke to assured him they could handle the repairs. We took the car to them and dropped it off on a Sunday night. After 2 days we hadn't heard anything so my husband called them and spoke to a different person who said, "Oh, yeah, we don't work on Landrovers." My husband said he had spoken to someone else there that said they did so then we received a call back and they said they could work on it. By Thursday they still hadn't fixed it but called my husband to say they could do the oil change but really didn't feel as if they were qualified to do the other repairs on a Landrover. So on Friday (after not having the car for almost a week at this point) my husband goes to pick it up. They charged us $191 to run diagnostics on it even though they decided they cannot work on Landrovers and for the oil change. Why run diagnostics if you have decided your mechanics are not qualified to work on Landrovers?? To top it off, they had apparently kept it parked under a tree all week which dripped thousands of tiny drops of sap of some sort all over the car that will not come off. Multiple car washes later and the sap is still there. They gave us the run around, kept the car for a week, charged us to run diagnostics for repairs they were never going to do and I now have sap all over my car! VERY UPSET "customer" here. Will never go back.

    They charged me $575 for a new distributor and the car (Mazda millennia 2002) was running worse…read moreafter they worked on my car. I got the lame excuse to drive the car 500 miles to give the new distributor time to learn your car's comp system. Even in idle, the car was shaking , right after they worked on my car. It wouldn't transition to the next gear. I was on the highway driving 50 mph and the car would jolt back and forth ... Revs at 2k rpm and jump up to 2.5k rpm back and forth. I immediately took my car back. Then I waited since last Fri til now for my car. They kept saying the 2 distributors they ordered were bad and kept doing the same problems. Imagine, I bring my car to mechanic and pay almost $600 and my car comes out of their shop 1000 xs worse than when I first bought it in to them. It was running smooth but the engine and hold lights came on and I didn't want my car stuck on the highway one day soon. Then they have excuse that the mechanic's mom is dying of cancer. I'm sorry to hear that but they got their money. It's their job to find another mechanic. My friend Eli told me that the distributor is a minor repair and shouldn't cost too much, but definitely not anywhere near $600!

    Kelly Automotive Services

    Kelly Automotive Services

    3.0
    (2 reviews)

    Great people and service. No complaints fir this company. Recommend to me by family when I moved…read moreto this area.

    ****Beware, do not go here: The owner was very unprofessional. My car was not fixed and I was…read morecharged before being told an estimate. The owner charged over $200.00 ( almost 200.00 in labor)for a 10.00 can of silicone spray that supposedly fixed my car leak issue. The issue was not fixed and I went back again. The owner kept my car three days, leaving me without transportation. When I called for an update, I was told, I would have to pay more money for parts. Which was said to buy time to test my car leaks, for a car that hadn't been touch for 3 days. The manager said she would call me back to she had to talk to the owner. I was called back and told he would reimburse me half, because he fixed half the problems and I could pick up my car that day. I picked up my car which was soaked in water on the passenger side which had the leak issue, which meant my car was not being worked on until I called and they scattered to test it again for the leak issue. The owner would not come out to discuss this issue....very unprofessional and he could care less. I called a few days later during a big rain and stated my car was not fixed and I was very upset. The manager took the message and my call was Never returned. I should have received a Total Refund. This place clearly did not know how to fix my car and is dishonest. I will never go here again, I lost money by using this place.

    Mavis Tires & Brakes

    Mavis Tires & Brakes

    1.0
    (1 review)

    This is perhaps one of the most dysfunctional repair facilities I have ever experienced. Systemic…read moreissues like lack of communication amongst staff, leadership apathy, and complete lack of customer service training are prevalent. To be fair I'm not convinced they're dishonest. I just believe that they are so incapable of being efficient and accurate that they create poor customer experience. I presented my vehicle to be repaired over two months ago. The problem was simple. It was a squeak with some vibration in the front end. To make a long story short, almost $2000 later and the problem persists. I have no intention of returning to the shop because I have absolutely no faith that they will diagnose and fix this problem. Once again to be fair. Everything that they did needed to be done but could've been done without four visits and did nothing to fix the problem. The relationship killer was when the mechanic who had been working on my vehicle came into the office area and started defending his ability to fix my car. He seemed to be in some kind of conflict with the other mechanic and got very agitated when I mentioned that the other mechanic was the only one who understood the problem. The reason for this is that the other mechanic had been on a test drive and heard the noise and put the car on a lift and visually inspected it. The manager heard the angry mechanics outburst and did nothing to de-escalate. I counted 7 easily preventable failures ranging from repeatedly putting my truck on a lift that was too small to failure to confirm resolution of the original problem, inadequate communication and in fighting.

    From the owner: Mavis Tires & Brakes is one of the nation's largest independent tire retailers, offering top-brand…read moretires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in West Columbia.

    Assertive Paintless Dent Repair - auto_detailing - Updated August 2026

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