They do not return phone calls after trying to reach them multiple times. This was after having one call with them.

Extremely unprofessional. I texted the guard last night to have my neighbors turn down their tv noise. He texts back saying he was on his way. Then proceeds to ring my doorbell numerous times. Seriously? Then I call about 15 minutes later saying did you ring my doorbell? He then tells me yes the neighbors TV wasn't that loud, but they are turning it off. SO let me get this straight. Instead of texting me back or even calling he thought he would show up at my door and ring the bell to follow up. Zero judgment. Inappropriate behavior. No training. Shame on the owner who would hire someone like this. If he has poor judgement on this then safe to assume the same goes for everything else. I told him not to show up like that, but a text would have worked. Also, if it's blasting in my house then it is loud. Train your people. read more

This company did a great job and they handled everything from the contract to the guard service very professionally. I will be working with them again. read more

I am a resident at the boulevard apartment building on Ventura Blvd and the security officer Yama is very alert and hard work person.Every time If I had problems and I called him, He take care of that right away. I am so glad to have this guy in our place. Thanks Assertive Security read more

Assertive Security Services & Consulting Group - Security Services Near Me - Chatsworth, California

Our group needed a 24-hr security guard asap. Assertive Security Services began that very night, and continued for a week. Despite a history of repeated theft and vandalism, the site was safe in their hands. It was a genuine pleasure to work with the staff and owners all of whom are very professional, very effective, and very personable. We recommend highly! read more

We are an event venue that also does photo shoots, filming and small weddings. My usual Site Rep left me in a bind for security at a recent event. I saw all the great reviews on Yelp so decided to try Assertive Security for security. My dealings with them were great from beginning to end. They were very responsive , Alma in the office sent all paperwork as soon as we spoke. I missed signing and returning them during their work hours and had to call them after hours. They were still so helpful. Najee was our security guard and we could not have been more happy. He even pitched in when we had to move some things around. We will certainly use them again! read more

Assertive Security Services & Consulting Group - Prospector Ranch event space - Security Services Near Me - Chatsworth, California

The Facts: -Extremely unprofessional and low-class operation. -Most of the review are fake or forced. If you look at the names and profiles they happened to be mostly friends and family, -No real office. If you google the address its an apartment bldg in woodland hills. The whole operation is a one "woman-show", she has an answering service that takes your information and passes it on to a "work at home" receptionist. -She has a Roll-O-Deck of out of work security guards that they call based on time and location. -If you need help beyond that the owner will call you on her cellphone while grocery shopping or driving! -Obviously the company makes money by getting long term contracts, which is absolutely fine, But trying to screw people over on a one-time event is not!! The Bad: I called to get a quote for a 1.5 hour event. Christina "The stay at home receptionist" called me back and quoted me $45/hour for the same service that their competitors charge $28-35. She also insisted that they HAVE to charge me for 6 hours. Thats $270 for $50 worth of service. I asked if we can pay for 4 hours given that we only need the guard for 1.5 hours. Her attitude changed immediately after that . She said the owner can make an exception and gave me the owners phone number. The Ugly: I called the owner "Maryam", I explained the situation and asked if she is willing to work with us. To my surprise she tells me that I was quoted wrong and I have to pay $65/hour for 8 HOURS, which is $520 (still for $50 worth of service). When I questioned her business ethics and how she should at least honor the previously quoted price, she goes on a very unprofessional rant and tells me that she will "BLOW UP MY PHONE NUMBER" all over the internet. I dont know what that means, but it sure feels like a threat!! The Conclusion: I understand she pays YELP for advertising and I know she will call her Yelp rep and try to come up with a "fake reason" to remove this review but If anyone at Yelp reads this, Please know this is 100% real review, and everything happened exactly how I described it, PLEASE DO THE RIGHT THING! If you are looking for a security company, do yourself a favor and find a reputable/professional company. AFTER ALL WE ARE TALKING ABOUT YOUR SECURITY, SO YOU SHOULDN'T TRUST JUST ANYONE!! Lastly if she doesn't get this removed, whoever happens to be reading this, be ready for a nasty and unprofessional reply! read more

Maryam was extremely helpful!! I was going to require a security guard last minute giving them only about 2 to 3 hours of notice but they worked with me and were ready assist and send a guard my way. In the end I ended up not having to use them for this particular event. Regardless, they helped me in every way possible that they could. I will definitely be using them in the future as they were extremely helpful! read more

Hosted a private event and decided to use Assertive Security Services. From the very beginning, the team was responsive and helpful in coordinating the reservation. On-site, the guards exceeded our expectations. Special thank you to Pierce and Mustafa who helped keep a safe atmosphere for our guests. Will definitely be working with them in the near future. Highly Recommend! read more

I contacted Assertive Security Services for a last minute need and was amazed at how quick they were to respond and more importantly, find someone for the time needed. Christina was just an angel and made the process easy and stress free. I am 100% confident that the service the guard provides will be as good as the service Christina provided. Thank you Assertive Security Services!!!! read more

This company has to be the best and most accommodating in my opinion. I had a music video shoot in a an area I am not familiar with. Christina sent me out the most professional team who protected and treated us like were a celebrity group already. The guards had nothing on the agenda but our full and complete protection. Not to mention Christina was able to accommodate me 24 hours before my actual shoot because the prior team I booked from another company over 3 weeks prior canceled on me last minute. We rented a set location for this shoot so when our time block was almost over, another production company comes rolling in to start setting up but we're stopped in their tracks by the guards and we're not let anywhere on the premises until it was cleared with me. They were so impressed that they asked to hire them after we were done lol I felt like Brad Pitt or something lol. Overall great experience, HIGHLY RECOMMENDED!!! -Terrance read more

Needed security services for a construction site and they were great! Competitive pricing and a super friendly staff! Highly recommend for security services - ask for Christina or Alma! read more

Holy smokes. I'm a part of an HOA and we've had some trouble with a resident lately. We decided to take the next step and hire a security guard to keep all of our other residents safe until the issue is resolved. It was the best decision we made. We were all finally were able to get a full night's rest with security guard Mark on the property. Mark has been with us for two days and he is reliable, has been on time, alert and has a great attitude. Mark is coming again tonight and every resident is looking forward to have him on the property and to enjoy another peaceful night. Thank you Mark!! read more

My building has had several break ins lately (2x for my car alone this year) and as you can imagine it has caused the tenants some angst. I started shopping around and talking to different security companies just to see what some options were but they all felt too pitchy. I spoke with someone named Miriam who immediately asked if I was ok - weird right? Instead of pitching her services she asked what she could do for me to make me feel for comfortable without forcing the companies services on me. She was knowledgeable, polite, and professional....needless to say, we ended up hiring them for their services and am just as satisfied as the first conversation! Her staff is extremely polished, professional, and do a great job at making us feel safe without making things awkward or intimidating. Thank you! read more

I honestly never thought i would need a security company's services but I'm so happy i ca lees and spoke to Maryam. When i first called them i was not even sure they could help. We have a commercial building that is in front of apartment buildings. Over the years with the growing homeless issues growing we have encounter a few unfortunate incidents. We have had people come into the building (even though it's locked) to sleep, use the bathrooms, & do drugs. The parking lots also has signs that do not allow overnight parking & is a private lot for our buildings use only but those signs are usually ignored. These are just a few of the issues despite having cameras. Maryam was very attentive & listened to my concerns. She's made suggestions & explained in detail what & how the patrol would be done. After only a few days of Assertive's patrolling the building we have had a clear overnight parking lot, no breach of the buildings, & the tenants have reported they feel much safer in general. If you are looking for a custom security plan i highly recommend a conversation & hiring Assertive. read more

Both the management and the guards have been professional and flexible. Maryam has worked with us from day one to ensure that our changing needs have not only been met but exceeded as her experience allows her to anticipate future requirements. The onsite personnel have been amazingly effective in deescalating several potentially volatile situations. Any challenges either situational or staffing have been handled quickly and with the utmost respect. I highly recommend Assertive to anyone looking for security services. read more

THE REPLY TO THIS COMMENT IS ABSOLUTELY FALSE. COMPLETELY MADE UP STORY TO MASK THE TERRIBLE SERVICE. THE. ABSOLUTE. WORST. I hired this company for a New Years Eve party. It was difficult to get a confirmation from them or to even get in contact with them. That should have been my first clue. On top of that, the job they did was terrible. Three guards showed up and I told them that they should split up and oversee different areas of the house. Instead, they all stayed in the same spot the entire night. I also told them not to let anyone go upstairs and later found myself yelling at people not to go upstairs. They were right in front of me! All in all, would not recommend this company. read more

I am the president of my HOA. We are a community of several hundred single family residents located in the Western San Fernando Valley. Our HOA has had a private security patrol company for many years now, and recently we had two different negative experiences with other security patrol providers. I hesitate to call them competitors to Assertive, which is why I deliberately refer to these 2 prior experiences as coming from 'providers', due to the vast difference in on-site officer quality and performance, and the way in which the owner of the company (Maryam) and her executive management team responds to questions, concerns and requests. She provides a much higher level of customer service and attentiveness to each and every single one of our residents. When starting with a new company, there is a learning curve and growth as the company and its officer become increasingly familiar with the community and it's idiosyncrasies, and some officers will be a better fit for some communities than others. Maryam and her team continue working with their officers and with the HOA board to ensure all officers are well trained and equipped, and that they are a good fit for the community. The officers on site are professional, respectful and responsive to the needs of the community overall, and to some individual residents and geographical considerations as well. I don't post reviews often, but since my experience in working with Maryam and her team is so vastly different in the positive direction vs some of my prior experiences working with security companies in my role as the HOA president of my community, I felt compelled to share this review to support Maryam and her small (and amazing and mighty) business, and to also provide some honest insight for other communities to potentially benefit from who may be looking for an initial or new security vendor for their communities. read more

I contacted Assertive Security Services for an urgent need at my business. Their entire team was extremely accommodating, professional, and helpful in what was an incredibly stressful situation for me and my team. I highly recommend them for any of your security needs! read more

We have had Assertive Security Services at or condo for 5 years. Guards are always in uniform and polite. The dispatch and management teams are always a phone call away to assist with any issues and they always mage our HOA a priority. This is a well managed business read more

This company needs to train their employees better. A security guard ( wanna be police officer ) named mat or max, which works for the the boulevard building on Ventura blvd. just ran in front of a car and started yelling like a crazy person that they can not get into the building. This guy is so bored at this job and can not be a professional at his job. I would like a manager to contact me to see how this security guard has been trained to deal with issues like this. read more

Wanted to express my gratitude to Manny from Assertive Security Service. From the moment we started working together for my property Manny has been extremely helpful in accommodating my needs with courtesy and professionalism. His dedication in caring for my account, while providing the best trained guards ensures that my tenants are happy, and my property is secured. I can not speak highly enough about Assertive Security. They are truly the best in the business. Manny sincerely cares about his clients, and I strongly urge anyone who has a security need to contact him. He is a pleasure to work with. read more

Assertive Security is one of the best companies to work for. I'm extremely happy at how welcoming they have been. They're a great team to surrounded with, we always work together to bring exceptional services to our clients. Not only that but they treat their employees with fairness and compassion. read more

Our company just got a call from one of their employees (M. Knight) asking for our property manager and stating he was returning her call. When I asked her she looked confused and said I have no idea who that is so I'm not available. When I got back to the call and let the rep know, she was not available, would he like to leave his information...He got waaay to assertive lol (relax robocop!) and asked if she was there. So I had to get stern and repeat myself to him. You could tell Mr. Knight must have gotten frustrated he didn't get his way and said no. Here's the problem...they must be great at what they do, but so am I! Do not cold call under the pretense of I'm returning their call when it isn't true! Lying to get your foot in the door isn't a good look for any company and now they are on our radar of companies we DON'T want to do business with. read more

Maryam and her team have been fantastic. We hired one security guard for night and we have since added 24 hour security because they have been so great! I'm the building manager for a office on the Hollywood strip, and Assertive Security has let us breath easy knowing they are here. The customer service alone from their office has been enough to make me want to write a review but the guards have been just wonderfully helpful and proactive in protecting our building and being aware of what it going on inside and out. Thank you so much Maryam for setting us up with amazing guards! read more

What a great guard. Not only did they shoo off all the crazy people in our parking lot, they also helped people with opening doors and carrying things in and out. Like having Valet service. read more

Immediate response to our needs. 24 hour access. Dispatcher Christina is extremely helpful, caring and professional. I have heard nothing but positive comments about this company and would I have the chance to hire them I would in a heartbeat. Keep up the great work everyone. Thank you. read more

Great service!! I needed security guards last minute and they were quick to respond! They are very accommodating and have been a pleasure to work with. I would highly recommend Assertive Security Services Consulting Group, Inc. read more

I mistakenly put a horrible review of this company. The owner, Maryam, politely told me that I had the wrong firm and the wrong person. I realized she was not only correct, but was so courteous that I would hesitate to recommend this firm. I have trouble with a couple that ARE outright frauds, and they will be dealt with accordingly. If my review in any way affected anyones's decision, I truly hope they do not let that review be a factor. The customer friendliness made all the difference in the world to me. read more

Assertive Security has helped me out a few times with only 1 hour notice. Darryl is a GREAT guard. Thank you Maryam for helping us tonight. read more

We interviewed a number of security companies before we selected Assertive and we are so happy with our selection. I love the fact that we get photos and a detailed report with each inspection. They have improved the level of comfort among our employees, for which we are grateful. read more

you must understand when someone tell you WE DO NOT NEED YOUR SERVICES AND STOP CALLING!!!! but you don't understand and continue calling and calling everyday.. *if one day I need a security company be 100% sure that I never will call you read more

My company was having problems with missing inventory in our warehouse and vandalism to our building. Assertive Security Services helped us set up a plan and put an end to this ongoing nightmare. The guard assigned to us was knowledgeable and very easy to work with. Now, after working with Assertive Security Services for six months, I find them to be one of the most helpful, honest and caring security services in Southern California, and I have worked with many. read more

The good people of this security group are kind and friendly, and do their job well. AJ is the one I always see and he has become a good friend. He has a great attitude and does more than his job for our location! He is the best! read more

Patrick offers customer service that is beyond exceptional. He is readily available, always responsive, and makes a point in placing his customers' needs first. With Patrick, it's not just about another sale, but he truly works with his customer, making the entire transaction very smooth, easy, and not at all like "business". Planning and coordinating my own DIY wedding with a tight budget, I have painfully learned that there is always one consistent dilemma: quality (customer service) over quantity (budget). It is extremely rare to find a vendor that offers top notch customer service for a very decent price, but Patrick was definitely by far, an exception. I can't stress how positive he made this experience for me. I would highly recommend this company, and ask for Patrick! Also, the day of services were spot on! The guards did their duties, came on time, and were professional and courteous throughout the entire day! They had laid-back personalities and were not too intrusive with the guests, but blended into the wedding nicely. read more

Assertive Security Services is the security provider for four of my properties in the San Fernando Valley - Panorama City, Sherman Oaks, West Hills and Northridge. Their employees and management team perform their jobs and responsibilities with professionalism and with the upmost in customer care. We had an incident when one of the guards didn't show, so we immediately called their headquarters, and instead of sending a regular guard, they sent us a supervisor, who many thought was LAPD! He was awesome! That's what I call customer service! Assertive Security has the ability to provide a "tailored security service" that best solves their clients needs and objectives. read more

Assertive is truly the best security service company I've worked with thus far. A huge pet peeve of mine is customer service. And I must say their customer service is on point. I appreciate the passion this company has to do the job right. Also, I respect how everything I was told they will do and provide has been the honest truth. Since using Assertive things have been so calm and run smoothly at my building. Haven't felt safer. Thank you so much Assertive for all that you do!! -Happy Customer read more

We were needing a security for my daughter's 18th birthday and Maryam made our transaction so easy. The venue we have rented needed some required documents from the security group and again Maryam responded so promptly, in a matter of minutes everything was done.. On the day of the event, their security guard came an hour early to learn the layout of the venue.. By the time they came to me.. They already know the details about the building and how they're going to efficiently cover the venue..They were also constantly patrolling the parking. And made sure their presence is known to everyone. Our guests even commented how they're presence made them feel safe. They are awesome and on top of this, they address you with respect and professionalism .. I will definitely hire this group again.. And yes words are already out in our friends and family. Thanks Assertive security group.. Their name speaks of their works!! Martin Distor read more

I can't tell you how happy I am that my company hired Assertive security. Every special request has been satisfied. Sam (one of the guards) is always on top of his game. No crime has happened at my property since he started. Professional, kind and always willing to help. These are just a few good adjectives. Trust me, there are plenty more to use. I highly recommend using Assertive Security services. Hands down, the best security service I've had. read more

The security with Accertive is awesome, the personnel are wonderful, professional and we felt very confidant with their work. Thank you for your services. We will definitely use you again and again. 2 thumbs up. read more