I went in to ask about information for travel to Hawaii and the person at the reception desk was…read moreextremely rude and informed us that the agent would charge us for information??? Isn't that part of being a member of AAA? Good thing I did this before renewing my membership. I will never go to that office again and might think of another service for my insurance and automotive needs.

Excellent and friendly staff everyone was extremely polite and professional I worked withread more

We've been working with Nathan Spain for all of our insurance needs--both personal and for multiple…read moreproperties--and couldn't be more pleased. He's knowledgeable, responsive, and always goes the extra mile to ensure we're properly covered. Whether it's handling a policy adjustment or answering questions, Nathan makes the entire process smooth and stress-free. It's a great feeling knowing we have someone we trust looking out for us. Highly recommend!

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

I love working with Stephen Willett and his office personnel. I am impressed that someone always…read moreanswers the phone and when you call in with questions you are promptly called back with answers and assistance. They continue to be the best insurance office to do business with and you can't beat State Farm Insurance.

Stephen helped my wife and I out when looking for financing our new car! He helped us get a great…read moredeal through State Farm! If you are looking for financing for your house, car and even setting up your life insurance, call Stephen! You won't be disappointed

Any kind of insurance these days is a dicey deal. Your motto should always be "buyer beware." That…read morebeing said, Jeff Ehrhardt and his State Farm crew on Manchester Road in St. Louis are good folks to work with. Jeff is honest and fair. He will tell you the good and the bad straight up. He also honestly works to get the right coverage at the best premium possible. Before I bought any home or auto insurance, I would check with him first. He's a good man!

Jeff is absolutely wonderful to work with. He is friendly, easy to contact, and quick to respond to…read morephone calls and other matters. His office seems very efficient and well-run. If you are looking for a great insurance broker, look no further!

Sparknote version: unprofessional and elusive…read more Extended version: I had already been with State Farm for 7 years when I moved to St. Louis and switched to Greg Rollins. Greg was nice at first, but never returned my calls. Even after voicing my concerns to State Farm headquarters, the problem persisted. After over a year of putting up with this, I finally switched agents. When I spoke with my new agent, I specifically requested not to be contacted by Greg since I had reached my limit. Less than 2 hours later I get a phone call from someone demanding if I had fired them. That unannounced someone was the elusive Greg Rollins. Literally only the 2nd time he had ever managed to return my call in a timely manner. After a very awkward conversation where I patiently explained his "firing", and he denied all his shortcomings, I again requested not to be contacted by him again. Since then, I have received numerous mailings, a phone call, and a text message. I feel like I have a stalker.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: MO-205189, AR-4890669, IL-4890669

Progressive Insurance - Very Disappointing Experience…read more DONOT USE THEM - I had an extremely frustrating experience with Progressive. They added two non-licensed drivers to my policy without my authorization. When I contacted them to correct the issue, the representatives were rude, dismissive, and unwilling to properly address my concerns. Because the issue wasn't being resolved, I filed a complaint with the Department of Insurance. Instead of working with me to fix the problem, Progressive closed my account and claimed that I understood and agreed with their reasoning, which is simply not true. Now oweing money I shouldn't have to pay! Customers should not have drivers added to their policies without permission, and they certainly shouldn't be treated poorly when trying to resolve a billing or policy issue. Very disappointing experience and not the level of service I expected from a major insurance company.

progressive insurance is the worst provider i could have ever spent my time and money on. customer…read moreservice was a nightmare. my claim reviewer was out of state and argued the whole process with me. started out paying $1300 for a 6 month policy up front. i was toward the end of my policy date and i had changed coverages a month prior to reporting a claim for hitting a deer. i knew since my policy was about to end and the claims can take awhile that i should pay for another month in case the claim process ran through the month. and they had told me since my time stamps were different on my photos from the date of claim that i was trying to commit fraud. i had taken pictures of my car the night of accident, which was a sunday, and had made the claim the following tuesday. They had sent me a link to upload more pictures and i had taken them and sent them in. even tho the dates WERE WITHIN THE SAME WEEK they still denied my claim and then canceled me. Also, not refunding my $330 back for the month i paid for in which they were already canceling my anyways. i just was going to go through another insurance provider because progressive is the absolute worst. so now i still have a damaged car and no help from insurance which i had trusted to cover me when i paid the $1300. so really why the fuck do i even pay these people for NOTHING! OH EXCEPT FOR NOW MY INSURANCE BEING RAISED DUE TO A DENIED CLAIM!

Thomas is the most helpful and responsive insurance agent I have ever worked with. He helped me…read morefind every applicable discount and my premiums went dramatically down, compared to my previous insurance company. I recommend Thomas without hesitation to friends and family.

From the owner: As your local American Family Insurance agency in Des Peres,MO, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.