Oscar and his group are absolutely amazing! They go above and beyond for their customers. My family…read morehas been through two car accidents in a relatively short span of time, and he has been beyond helpful making sure we understand the process for getting our car damages assessed, as well as going so far as talking to the rental car agencies on our behalf to make sure everything is clear. I highly recommend choosing Oscar and his team for your car insurance!

From the owner: "The experience was so quick and easy. The agency was able to save me a ton of money. The…read moreemployees were very pleasant and helpful!" James R. "Oscar goes above and beyond to make the insurance process go as simply as possible. Absolutely a great guy to work with." Dianne R.

October 2025 I try to pay my bill and find out Erica @ American Family is no longer in business!!!…read moreI received NO notification that the office was closed. TERRIBLE customer service!!!!! I have been a client for YEARS!

I have my vehicles, home and business insurance with Erica. I am so happy with the customer…read moreservice and she always give me a heads up before policies change.

The phone kept disconnecting and then when I emailed the email on your website, it kept rejecting…read moreit. I was not able to make contact.

If only there were more than 5 stars ... Patricia would earn them all ! I have had the pleasure of…read moreknowing Tricia for close to 10 years, mostly professionally but have come to admire her as a friend as well. I can without a doubt or moment of hesitation say she is one of the most outstanding, thorough, dedicated and accomplished women I've been fortunate to have met ... from the first day she wow'd all with her capabilities and ethics. I too was in the insurance field but recently needed her assistance for my personal needs and she came through, as I knew she would like a true champ! She has a passion unlike few others and will get it done, and done right! I recommend Patricia and the Senn Agency with 2 thumbs up, put your trust right here!

Very responsive and informative. After 10 years with another insurance agency, I made a change.read more

Parents have always used Julie Meyer's StateFarm and now that I'm old enough I use Julie Meyer's…read moreStateFarm for all my polices. They are always just a phone call away to answer any questions I might have for my policy. Would recommend to anyone!

Amazing company. There is nothing like this in the insurance industry…read more Leads are amazing, technology is cutting edge, customer service is well professional, and the training platform is by far the best I have ever seen! My first year has been amazing, and I am looking forward to many more years!

If you are looking for a final expense telesales company, then North Star insurance advisors is the…read moreright place to be. Very friendly staff, departments are run great, and communication with the company is wonderful. I recommend North Star Insurance Advisors with no reservations.

Mr Lester has been there for us in many times in need, like a good neighbor. He really cares about…read morehis clients and goes above and beyond for them both financially and emotionally. His office response quickly to requests and needs. I have referred Mr. Lester to many friends/family and my own mother. I highly recommend his services. Gena Fish OFallon MO

My mom is a single mom and struggles with english. She is fluent enough to hold a conversation but…read morewhen it gets to difficult terms, especially insurance it takes a bit for her to understand. She tries her best with what she has. We have been with Statefarm Lake St. Louis for about 3 years now but it recently got lapsed. We enjoyed our time with Lee Lester and he has treated us well. I would often have to make a follow up call to grasp my mom's situation and help her out with the language barrier but it was hard to match up the times since I'm a full-time college student, my mom works long hours, and Lee was often busy. Each time we called we were greeted by Jessica, Lee's receptionist. She was kind towards the beginning and I did not have a problem talking to her but most of the time she could not answer the questions me and my mom had. So it got to a point where I would just ask to speak to Lee personally. Obviously Jessica gave some push back, but after I insisted, she would finally connect me. This was never a problem, until recently when our insurance got lapsed with little attempt to notify. I understand it is company policy to email an notification of closure but not even a piece of mail was sent to our address. Statefarm has a history of doing this to its customers (as I've read on reviews). My biggest qualm with this location is how Jessica would treat my mom. She would often be passive aggressive towards my mom. I understand it maybe frustrating to interact with someone who cannot fluently speak english but as a professional, I cannot understand why someone would be so abrupt and rude to a customer who is trying to understand. My mom called back to ask why our policy had been lapsed but she was immediately rejected by Jessica's "We aren't servicing your policy anymore. Call your broker." and that was it. End of story. No explaination whatsoever. So now we are faced with uncontinuous coverage rates (much higher than before) when we've had continuous coverage for over 20 years until now. It really shows how much this location cares about it's clients!

Jordan Colbert is incredible. He really took the time to know and understand what our family…read moreneeded, both now and in the future. He made the insurance world understandable. I highly recommend!

Jordan colbert from state farm is by far the best guy to go and see if your in search for any kind…read moreof insurance...% Helpful!

Great experience. Less complicated than what was expected!! Highly recommend.Curtis Bread more

Karl Steinlage was a life saver by helping us not only understand the changes occurring in Medicare…read morebut by sorting through all the options available to find us the best and most economical plan to meet our needs. He not only made it understandable but the entire process was very easy to accomplish. My husband and I highly recommend him to anyone needing help with finding the best insurance available for them! RuthAnn and Dale Schavey, Kimberling City, MO

I called the home office last week and spoke with billing and a couple of billing reps and a…read moresupervisor. No one could give me a breakdown of my charges on my umbrella policy and told me to look at the declaration page which I did look at it and it doesn't have a breakdown of charges. Mike was able to get me the information I needed and got me the information the same day. He is a wonderful agent and he does return calls. His assistant Mary is wonderful as well. I really appreciated their help with this matter. He went above and beyond. Call his office if you are looking for a great agent. You will be glad you did.

Highly recommended! Mike has been our insurance agent for ages. He's always been easy to get in…read moretouch with, and has always taken great care to make sure we're getting the coverage we need without paying for coverage we don't. He's easy to talk to, and has always made us feel comfortable and well taken care of. Country Companies has taken care of our few claims over the years quickly and relatively easily.