After initially reaching out due to concerns about my pet's well-being, my worries, unfortunately; were largely brushed aside by the staff. Despite expressing these genuine concerns, the explanations provided felt very dismissive, and I was left with the impression that my observations about my pet's condition was not taken seriously. Adding to my disappointment was the unexpected bill for urgent care I received. I had asked for the soonest appointment availability, and after being told a same day slot had opened up after somebody had canceled their appointment, I proceeded with bringing my pet in. To my surprise, I was later charged with an urgent care fee, which was never discussed or agreed upon prior to the visit. This unexpected charge felt unfair, especially given the circumstances of how the appointment came to be. While I understand that veterinary practices can be busy, the lack of empathy and communication has led me to reconsider my choice of veterinary care. Unfortunately, I cannot confidently recommend their services to others. read more

I do not recommend this clinic for any overseas travel requirements. Vaccinations and wellness checks were fine and they offer a military discount which is always helpful. However, unfortunately, I did not have a good experience with this clinic. There are quite a few requirements within established timelines of departures and arrivals in country with taking your pet overseas. I came here to get a health certificate and rabies vaccination done for my dog. The vaccination appt went well (hence the 1 star). However, they are not as knowledgeable on the requirements for health certificates. I paid for a pet shipping company to walk me through the process so that I don't miss anything. Otherwise, your pet would have to go through a four month quarantine process upon arrival (that I would have to pay for). While trying to relay what I needed and the govt timelines, I was rudely interrupted by the receptionist stating that is not the case. My appt was outside of the timeline window of departure and I was just requesting if we could work something out to change it. She refused, was very dismissive, stating they haven't had to do it like that before. However, I was trying to explain that my dog's requirements were different than someone flying with their dog vs a separate cargo plane. Again, very dismissive and I was cut off a number of times in the conversation. It was frustrating. To deescalate the conversation, I asked if the pet shipper company could call and explain to them. The company so graciously did and called me back and said that they were not accommodating to any change, and was told the next appt wouldn't be until after our departure. The pet shipper recommended I should go with another vet. So, I did. Thank God I did because it turned out that my dog needed two health certificates (one for the layover country and another for our destination. If I wasn't paying for the extra help in this process this would've been a horrible and costly experience for me. There are a lot of stressors when moving overseas the treatment of the vet clinic shouldn't be one of them. read more

Dr. Sims has been my go to Vet for five years now and even though I live in Helena, she is worth a drive. She has always been upfront and honest with me, I am so glad that she is only in Great Falls. My only wish is that she moved to Helena. The picture showing is millie with her son. red, that doctor Sims docked, vaccinated and took care of. I wouldn't trust my dogs with anyone else. read more

Associated Veterinary Services - Veterinarians Near Me - Great Falls, Montana

I'm disheartened about their service. We trusted them with our dog and they let us down completely. We paid extra for my dog check up and they didn't give us his results until repeated asking with only a hand written note. (They didn't run the tests we PAY for. )They also, cut his quick way too far, he was bleeding for days. We took him back for an another check since it wasn't healing right and they said he need extra testing for an additional fee with reasoning that didn't make sense. I will not take my dog here and I highly recommend you don't either. Their service isn't acceptable. read more

Associated Veterinary Services - Veterinarians Near Me - Great Falls, Montana

Called to get my dog a walk in appointment to get her nails trimmed and the receptionist told me walk in anytime before 6:00. Drive to the clinic and she tells me I must have an appointment - they don't do walk ins. Thanks for wasting my time. read more

I have brought my dogs and horses to Associated Vets for over 10 years. All the vets have been professional, knowledgeable and gone the extra mile. I especially love the vet techs and receptionist too. I know when I have a sick animal that I can trust that they will get skilled experienced care and they are in excellent hands. I will never forget the love and compassion I received when I had to put down one of my most beloved dogs. They all made what was a hard time easier with how they helped me through it. I send all my friends to Associated if they do not have a vet. Large and small animals, I have found no other group I trust more for excellent care and service. read more

Super friendly staff and informative of answering all my questions! Thank you staff and Dr. Koller!

Dr. Bares and crew took sick amazing care of Coulee for years. She was never afraid it nervous to be left there with them. Would send all my pet peops there in a heart beat. Dr Bares is one of the kindest, most honest vets out there. From their front staff to their very techs to their doctors. You CANNOT go wrong with them. Thank you AVS! read more

I was visiting from out of town and was traveling with my cat who really needed to go to the vet (bad urinary tract infection I could tell from past experience), and unlike another place who said they could see me in 3 days (uh, he isn't going to the bathroom and he is acting very sick, that isn't going to work) I found this place who said just to bring him in and they would make it work. So he was there with them all day and when I called and to check on him , the vet came to the phone herself, not just the tech. All day there, fluids, blood panels, antibiotics, the whole deal and the pricing was really fair I am happy to report! Plus the front desk women is super nice and helpful as was the tech, so if I didn't live 12hrs away I would have kept them as a regular! read more

Dr. Kolar saw my kitty Genevieve with no appointment. Very courteous and understanding. Economical work-up. Highest recommendation.

If you need anything done with your pets or horses, Dr. Newman is the one to go to. I have had nothing but great experiences with them at their vet clinic (and my horses seem to like going there!) I could not be more thankful for what he and his techs have done for me and my horses! read more