Very professional. Staff is helpful and knowledgeable. Glasses are expensive but they sometimes…read morehave promotions especially if you do not have insurance.

I've been seeing these folks for about thirteen years and I cannot say enough how professional and…read moresuperlative they are. Randy Fitzgerald is very thorough from annual eye exams, to updating primary physician on issues, diagnosing conditions, everything! They have the most up to date equipment and an excellent selection of eyewear. And, qualified staff to help you chose the best possible deals with a great "eye" for detail and what you look good in. Cannot recommend enough, best in the area!

My husband and I have gone to Champlain Eye and Vision several times and are absolutely impressed…read morewith their expertise and care. This is the best place to go for any eye problems (which I have many). They do everything for eye care except surgery and then will refer you as needed. My hope is that they will stay here for many years . This area needs to have this type of one-stop eye care option instead of being shuffled off to several places and waiting forever to get appointments. Can't say enough good things about this provider. They deserve 10 stars in my opinion.

Helpful staff, excellent eye exam and communication about findings, great selection of framesread more

There are so many hack shops out there... most are looking to sell you everything possible... and…read moremost providing overpriced cheap glasses that may or may not be the right prescription. I've been through so many unsatisfactory experiences, again and again... been over charged again and again. Not anymore... Finally, I've found the place to go. Chroma Optics is a true opthalmologist experience that provides accurate prescription and service. Every step along the way from walking in the door through fitting my new glasses, they made me feel special and very comfortable. The whole crew isp top notch. I didn't feel like I was being sold to... In fact, they worked with me to make sure I received the best pricing for what I needed. So glad to have found them... patient for life... or at least as long as I live in Vermont.

My family and I have been going to this practice for many years. Today (2/1) when I called to…read moreschedule an appointment I was told that they were booking appointments into August! I asked if I should find another provider, and the receptionist's response was "we've been encouraging people to look around." I asked if they are accepting new patients. She said they ARE accepting new patients. I suggested they stop taking new patients and give some consideration to their current patients. It is very unfortunate, because I really like Dr. Devita and this practice, but clearly they have no loyalty to their patient base, whatsoever.

I was recently visiting Burlington when I developed a troublesome "eyelash gone astray...touching…read moremy cornea.". I searched the local directory and was able to garner an appointment with Dr. Devita. He was outstanding...thorough, patient, and personable. He resolved my lash problem and the treatment has held. I highly recommend this professional practice. Fred

What a great place with fantastic, friendly service and practitioners that care about their…read morepatients! Great selection of frames and a nice vibe. Their new location is convenient with lots of parking. Oh, and I finally learned what my eye issue were -- that have plagued me for years! So glad I found this place!

Hard to get a hold of on phone. I had a 2pm appointment but they were still closed from lunch. I…read moreknocked on the door, called from outside, but there was no response. I waited a bit and then went back to work. Now they're charging me a $75 cancellation fee. I took time off from work for the appointment, but I don't expect them to pay me for my missed work.

I have been going to this place and bringing my children to this place for over 10 years. My…read moreyoungest daughter, who is 11 years old now, has never been to another eye doctor. Yet the last time we went, which was last month, the doctor asked me if she'd ever had an eye exam there before. According to her, there was no record of her in their system other than to order glasses. Tell me how you lose an entire patient's records and then argue with me about it? I stayed calm and tried to explain that she has never seen another eye doctor, and that she has always been to Eyecare Of Vermont. Hell, she busted her skull when she was two years old in their waiting room and I had to take her to the ER. And yet, what I got in return was a condescending attitude and an eye roll. In my experience, these people do not care about you. You are an irritation they have to put up with to get a paycheck.

After hours on call doctor for an eye emergency does not return call! I have waited more than an…read morehour and a half. must go to the emergency department.

Optometrist only available Mon-Thurs despite having multiple optometrists and a website that says…read morethe clinic is open Mon-Sat. Based on my experience and feedback from other optometrists - they specialize in lens prescriptions and pushes other issues to other optometrists. Called with an emergency (potential detached retina) during the day on a Friday and they told me that they never have anyone on call and could offer no advice on who else to see instead and I was on my own to call around to find another optometrist. I did just that and found another optometrist, permanently.

This was the worst experience I've had at an eye doctor. The exam was rushed and the prescription…read morewas written incorrectly (the place I got my frames had to contact them to get the correct info). They incorrectly billed us, then refunded us. Then months later they start texting and sending mail demanding payment for what their office had refunded us. My advice? Stay far far away from this scam office.

I asked if they allow Warby Parker and they said "yes you can get your glasses made wherever, but…read morewe don't give out pupillary distances." This is info warby parker needs, so... it's a non-starter. They're very prompt, fast appointments, I'm sure they're fantastic. But, it's 2022 and I'm not quite used to this type of silliness.

I want to preface this by saying that I'm not the kind of guy who writes reviews. In fact this is…read moremy first one. But holy cow, I've never had an experience this bad. It started out great, everyone seemed very nice at first. I got an exam and went home. That's when I learned that the key piece I needed to get my prescription glasses (the pupillary distance) they don't include that. So I call them up and everyone starts blaming each other. The people at the shop tell me to wait a day to to talk to the doctor, so I do. And when I finally talk to the doc, this guy is like Jekyll and Hyde. I mean he's cherry pie when you're getting the exam but after that, he wouldn't call you an ambulance if you were dying is his office. He's literally screaming at me on the phone saying, none of that's included. Do they tell you that beforehand? No. Only after. I've never felt so poor treated my a "professional." Also, apologies for any typos in my review... I still don't have any glasses.

Dr. Martell & Staff... wonderful! Thank you for caring for our family... great experience!read more

I have been a patient of Dr. Martell for what feels like eons- have always had a great experience…read morewith him but the staff is another story. They are rude and unhelpful. After ordering contacts, they failed to mention that they would not even ship for over 2 weeks. I told them that I was legally blind and could not see without them. They essentially said there was nothing they could do to help in the meantime (I offered to pay for trials or another contact that would ship faster). They referred me elsewhere. Won't be going back.