Could not recommend Olivia and the team at Kleinhenz enough. She made everything for my fiancé and…read moreI incredibly easy, plus she is funny and very easy to get along with. Not once did I feel pressured into buying anything like other big name jewelry stores have done with us in the past. For anyone looking to get rings for their big day, walk into this store and ask for Olivia, you will not regret it.

I would not come here for repairs. We bought our platinum wedding set here and they quoted the…read morerepair of a crack and prongs at $1800. We went to another jeweler recommended by a friend and they checked it thoroughly, showed us the damage under a kind of microscope and fixed the ring, including the crack and prongs for $300.

Stuart designed the most beautiful custom made ring for my fiancé. I had a ring from my great…read moregrandmother and he transferred the center diamond into a new custom band. It came out perfectly and the price was much better than any other jewelers I'd seen in the Cleveland area. Highly recommend and will be going back!

They created the engagement ring of my dreams. I brought them a ring I had as inspiration and they…read moredelivered exactly what I asked for more sparkle and more durability

I made a purchase via the phone after seeing an item on the website. Evan was extremely helpful…read moreand answered all my questions. The item was shipped the same day I made the purchase and arrived carefully packaged with a lovely note and a velvet storage pouch. The bracelet is unique and the highest quality. It was delight to do business with Dewitt from beginnIng to end and I would not hesitate to purchase from them again.

Tucked away in the arcade and worth the walk. Evan is knowledgeable and very helpful. I wanted…read moresomething special to celebrate a life event and Evan knew exactly what I wanted. Other stores had similar items that were significantly smaller for a much higher price. The selection was wide and I came out with the perfect item. Thanks again for many years of beautiful jewelry.

I stumbled across this shop recently, and I was very impressed with the product selection and…read morefriendly service. They offer a wide range of styles, sizes, and materials as well as basic tools for beading. They carry wooden needle cases which I had struggled to find last year. There is convenient free parking in front. Highly recommend!

I've been to this bead shop on multiple occasions and always find everything I need, plus things I…read moredidn't know I needed. They also feature local bead artists and designers. They also offer jewelry making classes. Love this shop and highly recommend to everyone.

The best jeweler! They recreated a ring that I got some years ago. That was very sentimental to me…read more Great people

Dana was great to work with. She's knowledgeable, professional, and took the time to walk me…read morethrough my options without any pressure. She paid close attention to details and made sure everything was handled correctly from start to finish. The whole experience was smooth because of her, and I'd definitely work with her again. Cannot wait to work with such an amazing jeweler again.

Excellent service giving individual attention to each client. Selection is outstanding. If you want…read moresomething special, they will make it for you. The quality can't be exceeded. Every piece we have bought has been excellent. We won't go anywhere else.

Starting in 2019, I sought ought to learn about wedding rings, diamonds, and ultimately to put…read moretogether the greatest engagement ring for my now wife, Veronica. Joe Soukenik and his team spent a great deal of time designing and ultimately building the most perfect wedding ring for Veronica. We are now married. The Ring: The ring is rose gold with a modified, diamond lined infinity band. The 1.0 karat round diamond sits elevated on top. Folks, this is the most attractive ring anyone of our peers have ever seen. it is NOT a 20,000$ ring, yet Veronica's ring gets compliments more than those who have far more expensive rings. Why? it is because Rivchun and Sons know what they are doing. It is the woman whose finger the ring is on... It is the custom work... and lets face it, the high grade diamonds make a huge difference. First experience... I came out from Los Angeles, as my brother and relatives in the past have used Rivchun. The Rivchuns are now the Soukeniks, and Joe Soukenik is the master jeweler and owner. Been there for most of his life, smiling with thanksgiving. His staff is friendly, all of them are into what they do. Without exaggeration, Joe Soukenik has probably brought hundreds of individuals in to his windowed office and has spent the great expense of time with them explaining Diamonds (gradations, shapes, ratings, and all the rest). He took Veronica and I into his office and spent an hour and a half with us. He is so excited about his work, and you can tell that it isn't a rouse. He would've spent 5 hours with us if we had that many questions. We left with greater understanding. Joe is a disarming, attentive person. He also has that great Cleveland work ethic that few folks know about. We live in LA, grew up in Cleveland. i'll tell you, I don't know one Clevelander that doesn't consider a work week to be less than 50+ hours. The best, and they pride themselves on their work, which is why Clevelanders set a high bar for the businesses they patronize. In LA, we give thanks if an employee says hello. Joe, thank you for your endless patience. At no point did your tail feathers get ruffled, as I know I delayed and kept changing ideas. Anyways, we are so happy to be established with you all. Joe has recently been blessed (and he knows it) to have his son Jack join the team. Jack is a younger version of Joe and emits the same high vibes. Rare. While it may exist, I know of no other jeweler that will treat each customer with the same respect and same price point. I am not the most trusting when it comes to jewelers. I checked out everything claimed here, and voiced skepticism. Rivchun holds up and they are smart because they do what they love and beleive in great service. The Parking is simple, for being in a historic downtown Cleveland building. you simply park on the 3rd or 4th floor in the parking garage next door, and there is a skywalk to the City Club building. Fun. Bonus: For our wedding, they loaned Veronica these jaw dropping barcelona diamond earrings (potato chip shaped). It is these things that make a big difference. May God bless the Business and the Team at Rivchun jewelers Rick and Veronica Corsillo

I am not sure who we worked with but from the moment I made the first call to see if there was a…read morevery particular watch in stock from the last time we went in, the customer service, the exceptional cleanliness and professionalism was outstanding. Although THEY didn't have the particular watch (very sought after and popular watch at the moment), they continued to help us size the bracelet at multiple times, not because they messed up the sizing but a new watch comes with getting used to it. Thank you for your help!

Always have a great experience at Alson. Becky is a very helpful and never seems to be in a rush,…read morewhich I appreciate. I have purchased a handful of items from Alson and I am extremely satisfied with all of them. I look forward for the opportunity to purchase my next watch from them.

We have had a family jeweler for many years in downtown Cleveland. Still love them as they are…read moretruly iconic to us, but Basch Jewelers is right up there with them in so many ways. Love the new building, and can't say enough about the customer service. Donny listens, understands what you want, and delivers all while knowing he is doing what is right for you. Looks glitzy inside with all the lights, which I am happy to see, but the service is where it is at. And the service and product is what you will get at Basch Jewelers.

TLDR: Do not trust them for watch repair!…read more A watch that my wife bought for me stopped working, so I brought it here for a battery change. They tried to change the battery, but the watch still wouldn't work... they told me that the watch was "totaled" and beyond repair. They were the only people to have ever opened the back of this watch. I took it up to Chester's in Parma, and he immediately asked if someone else had worked on the watch before. He showed me that "whoever" tried to change the battery had ripped out a few components, actually showing me what the missing pieces were... Don Basch broke my watch, then claimed it was unfixable. Chester fixed my watch same-day, it's working again! Not giving 1 star because the storefront is nice and clean, people are friendly, and they did a good job cleaning my wife's wedding ring.