If you are looking for a fair price and great customer service this is the place to go to get your…read morephones fixed. I've gone here three times for different issues and every single time I've received the best service and the best price for anything I needed done. I got a phone screen fixed for my daughters iphone.. a battery replaced for my husbands samsung because it was overheating... and a button fixed on an older iphone. 10/10 would recommend.

Excellent service ! Left my phone with them and came back 15-20 min. The phone screen is immaculate…read moreand so was the service . I can't speak for the quality of the screen (ex.if it was official iPhone screen), but it looks no different than when I had it before . I paid 60$ whereas in Florida I would have paid 50$ no problem there... will come back if I'm in the area again !

I received great service from Lumin who set up my replacement phone when I had to change from 3g to…read more4g. He was knowledgeable, friendly, polite and patient. I could not have asked for better customer service. I highly recommend this store. Not sure why this shows me in San Francisco. This is a review for the ATT store on Monroe in Detroit.

I want to advise the public to start banning AT&T !!!!, they have BERY poor customer service and…read morethey really don't care about the customer. The ONLY 1 Star they get is because you can make payment arrangements, but that's because they are so expensive with their rates. Tha sad part about having an over priced iPhone is when you are broke and hungry, you can't even eat the f@¥@:$'g Apple on the back of the phone !!!.

I decided to stop in on the way to work to fix my daughters Samsung galaxy s8. She was unable to…read moreuse her loud speaker. Alex was very helpful and had it working for 55$ (really cheap compared to all the other places I called). I was so impressed I decided to ask them about an old iPhone I had back when I used ATT. He was able to unlock it for any carrier for only 75$ so I gave it to my son for an early birthday gift ( he's only 4 so he was ecstatic). This place is great they definitely earned my patronage.

Sketchy, unaccountable. They replaced my iPhone battery but cracked my screen in the process…read more Called it just a scratch, said I did it after I left, then said I did it before I arrived, then said it's impossible to crack an iPhone 11 screen (like that makes sense) and would not repair or refund me. Luckily I paid with VISA, who is getting my money back. But now it'll cost me more to fix the screen than it cost to replace the battery. GO SOMEWHERE ELSE.

Kyle and Fred are AMAZING! They were quick, patient and extremely knowledgeable about every…read moreproduct. Our family will definitely come back to them for all our needs in the future!!

So Fred the manager is "The Man". After starting new wireless service and being screwed up pretty…read morebadly by a field agent who shall remain nameless( I'll keep my petty side at bay for now), Fred was able to get me in touch with someone who could help untangle this huge messy ball of yarn of confusion that "The Field Agent" wove. This journey started April 8th and I walked in to my local ATT Corktown location and met a nice young lady who did her best to help but we didn't get far her manager wasn'tin on that day. Fast forward a week later I went back because hey may the manager is here today. VOILA! There he was Fred. I explained the mess as best as I could to bewildered facial expressions mixed with pitty and confusion. I gave him the names that I had, he deduced the info like Sherlock Holmes and AhhHa came up with someone to contact. He sent and email filled with my information and the nature of the issue. This was a Friday so he said let's give them until about Tuesday to contact you back. We'll Tuesday co.es and goes so I call back to the Corktown location and ask for the manager. I'm thinking may He can give me a name or number of someone I can contact myself.. He wasn't in the office that day But the same nice young lady who was well aware of my situation took my number down and said that she would give it to him. I don't know what happened in that time but I didn't receive a call back so a couple of days later I called back myself and this time I got Fred he was in. I let him know that no one had contacted me so he sent another email and he left a voicemail and he CCed Someone else. We think maybe this will get the ball rolling but in the meantime he gives me a telephone number and says Try this it might work when the automated system asks what you need say cancel my service service.. Then you're gonna go through the prompts to get to an agent when you get to an agent see if they'll be able to assist you. I spoke with someone They started working on my account we get 30 minutes in the line disconnects the person doesn't call me back I get frustrated but I call back anyway finally I get someone Jolie and she's able to help me.. So after A month and a 1/2 of getting nowhere Fred was able to get me from 0 to someone someone can help me in less than 20 minutes on his phone call. Thank you so much and the staff there are really really helpful.