The staff were friendly. The lady who helped me was more than happy to answer all of my questions…read more However, there was half eaten food on one of the counters and the music was so loud that i couldn't really hear that well. Also being that it's outside the train station made it more difficult to hear. But overall, my experience wasn't so bad.

This is the worse store ever ! If you buy a phone & there's no reception they don't believe you or…read morehelp you . The store manager is extremely ratchet & ghetto . The employees are young & couldn't care less . It's a true disgrace !

Wow so happy I found this place my phone went completely black I had no contact with the outside…read moreworld , I was walking and stumble upon this place and ask if they fix phone they gladly reply yes , and begin to diagnose my phone for free , they gave me a time frame of 1 hour . After the repair my phone was working as before and now I have access to my precious data many thanks biz wiz

Just stop buy to get my Mac book pro fix here , these guys are awesome told me about my options…read morewith Apple warranty , but i let them know I already went that route , they walk me through the process and time frame and price was fair . Will come back to fix my iPad

I left a deposit to get my phone fixed last monday 12/04/23 the guy said that the part will arrive…read morein 4 or 5 days. Today, 7 days later, the shop is closed and nobody answers. I gave him the benefit of the doubt thinking that he could be sick or something. Then I went to the fake website they have and started the conversation, but it just stopped when I mentioned my deposit. So, I write this review because he took the deposit knowing he was closing shop.

Highly Recommend. 'Sam' took the VIRUS Out of My . Plus removed the Headphone jack that broke in…read moreThe Phone! Very Helpful & Friendly!!

Best service and prices. My screen broke 1 day before the lockdown and panic set in. After calling…read moredozens of places this was the ONLY place they would do it within a few hours. The manager had to take the train all the way to queens to pickup the parts needed for my phone. Trust this place to always deliver and fast !!! Amazing service and I'm a customer for life !! Thanks for eveything!!!!!

From the owner: Unlocked Smart phones and Devices For Sale, Fast Repair Services with same day delivery, Customer…read moreCustomization,Electronic device accessories, Prepaid cards, Luggage storage, Live view of the phone repair for the customer Pay bills

Kimi has been my primary source for phone repairs for several years. I've brought him multiple…read moresmartphones, both Apple and Android, for cracked screens, battery replacements, and other issues, and the experience has always been excellent. The work is high quality, the turnaround time is fast, and the pricing is fair. He is honest, dependable, and easy to recommend. His store is conveniently located on Canal Street, so while you're waiting for your phone repair, there are many spots to do shopping or have amazing Chinese meals nearby.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

Horrible business. OPTIMUM. This was a telephone call. Their commercial is false advertisement. I…read morecalled three different times and got three different answers/quotes. Representative never returned my call. They even wanted my birthday and social security number to transfer my phone service. Who gives that information over the phone. I think I will contact the BBB. I'm going back to Directv and transferring to Consumer Cellular.

They are definitely lowering internet speeds for anyone who hasn't upgraded to fiber. I used to…read morehave perfect internet and in the last year all videos ate buffering which never happened in the past. I called to complain and their answer is to switch to fiber so they are forcing it on you which is ridiculous. I will switch to Verizon this summer for sure. I have been with optimum for a continuous 27 years but they don't care about loyalty. They really stink! I give 0 stars not 1!!!