I don't understand how they can be so much higher priced than everyone else. Same parts same…read morerepair. I even called the CPR in Jackson and it's less. Makes no sense. I'll gladly go elsewhere

Went in Monday afternoon was told they couldn't order the part for my phone til NEXT Monday and…read morethey then only have a tech on Saturday so 2 weeks for repair that's ridiculous. Don't bother with this place.

This business is powerful. I would not use anyone else. Have used for years and will continue…read moreto use. They definitely know their products and how to help you with the products that they repair. 110% rating

Upon arriving we were met by Joy and told her our laptop wouldn't turn on. She plugged it in and…read morewas able to turn it right on. She has the magic touch. Next, we needed to have an older laptop looked at but part of our cord was missing(the section that goes from "box" into the laptop) she told us we could get a replacement easily at Walmart. We will and then we'll bring laptop back to store. We chose this store because they had overwhelmingly positive reviews on Google. Even the poor reviews convinced me they were a store to be trusted. Katie's responses to the 1star reviews were professional and clear as to why the reviews were invalid, in my opinion. Thanks Katie and Joy

they did a excellent job on my phone and it was quick but i can tell yu one thing they anit cheap…read morelol

Quick and Responsive to my nagging phone issues. Fixed my phone up just like brand new. So nice to…read morehave a face to face contact to helpfully resolve my phone problems right away.

I think I've already done a review. They were great and I'll be going back. Customer service was…read moreprofessional and device works perfectly. The pricing was awesome compared to Apple and the cell phone shop in Clarksdale.

A business that is true to its name! Mr Hurt saved the day!!! He fixed my son iPhone that I thought…read morecouldn't be salvaged. Saved me a bunch of money. And to find out, he services computers too. He will definitely be my go to guy!!!

My IPhone 11 went out on me a few days ago. It sounds dramatic, but my entire life was on that…read morephone. My alarm to get up in the mornings, pictures and videos, voice recordings, voicemails... Literally everything. Irreplaceable things. I'm very sentimental and hold on to just about every thing. My husband took my phone to Apple at Coolsprings Galleria and they told him that the motherboard was fried and unfortunately nothing could be saved. I had my meltdown, of course, and accepted that I would have to get a new phone without all of my data. The next day I bought a new phone. I purchased an iPhone because one of my closest friends convinced me that I would want it in case my data had actually transferred to my iCloud. I got home and checked. It had not. I spoke with another close friend and she recommended Cell Phone Genie Inc. in Franklin. She's used them many times and they have always been able to help her. As a last ditch effort, my husband and I made the drive to Franklin today. Omar walked me through what it could be and said he needed a few hours. I got EVERYTHING back. To say that I am happy is an understatement. I did not have high hopes. Highly recommend them to ANYONE. Thanks for sticking through and reading!

Super fast work. Easy in easy out. Replaced an iPad screen $125. No idea if that's a good deal but…read morethey were fast and professional. If somethings broke maybe try these guys! Tell them Blu sent you. They have no idea who I am!

The short black headed girl I dealt with just now was very rude !!!!!! I asked her what she thought…read morebetween 2 colors and she VERY VERY RUDELY replied that's not my item nor do I know the girl it belongs to, I was just asking what she thought look best because Im a guy. I will never do business with these rude people again.

The man in the actual store was very polite to us when we were looking for an iphone 5 case, but…read moreonce he redirected us to the kiosk, we were met with very rude service from the seemingly bored employees. We asked how much a particular case was and he said all of his answers with a snarky attitude. He would then go on to ignore us when we said we were surprised that the silicone case cost close to $30. I have always been a fan of buying things online, and that will not change, but I thought I would drop by to let anyone else know, who still buys overpriced cases, that I got treated like I was no more than mud on this kid's shoe. I get that no one really wants to work on Christmas eve, but at least pretend to care about people who are spending their money in your establishment.

While in Memphis I dropped and broke my phone and was looking for a repair quickly. I went to the…read moreversion in the Wolfchase mall and they sent me here because my phone was able to be fixed. They were extremely friendly and had my phone fixed in about 30 minutes. When I showed up my thumb print ID worked but after the repair it wouldn't. They took $30 off of the repair price which I think is very fair. I highly recommend this location if you are looking for quick repairs at fair prices.