this is the worst place to fix your phone they use cheap phone screens not authentic and they…read morecharge you alot. i ended up going to apple because the screen they gave me could not even turn on to touch. i made them remove my screen and put my old one back its been 3 weeks and i have still not gotten my refund this place is a joke. i would not recommend it even to my worst enem.

Okay I would first of like to say I have been a loyal customer of this establishment for 4 years…read moreand have refereed many people here to buy phones/repair phones. Now I am going to take my business elsewhere if the current issue with my phone isn't resolved. My phone had what I believed to be some water damage. I brought it in and the manager said it needed a new motherboard (after running diagnostics), so I said okay lets fix the phone. He told me it would be fixed in a weeks time. So, I decided to purchase a new phone because I couldn't go a week without the phone. Purchased a new phone, went home, boyfriend surprised me with a temporary phone. Went back, returned the phone and paid the stocking fee even though I cleaned the phone out, and told the manager to go ahead and start fixing the phone. Cost $120.00 for repairs and another $100.00 for restocking fees. $220.00 I have already paid (plus the phone being replaced I purchased from them in the spring) A week later I receive a call saying that I need to pay an additional $120.00 because there is damage to the screen and they need to replace the screen and oh yea, they also broke it further so there are more damages that need to be done beyond the screen being fixed. I explained that since they broke the phone that they needed to fix this for free, and although the girl I spoke to agreed with me, the MANAGER didn't. He said that although they broke the phone further, I still need to pay the $120.00 WHAT THE HELL. Why would I PAY for their mistakes? They ran diagnostics prior, told me the problem was one thing, and then broke it further and want ME to pay for their mistakes? When I refused they said I could pick up the phone and receive a full refund or I could pay an additional 20.00 for them to run another diagnostic test?! What? I said how about you keep the $120.00 and just fix my phone. The girl again agreed, talked to the manager, and he wouldn't budge. Now if I go pick up my phone it will be damaged beyond repair BY THE COMPANY and they WONT FIX it?! I am really hoping the owner of the store sees this because this is the worst customer service I have ever experienced and like I said I have been coming here years and telling people to come here and I am seriously about to tell everyone to stop coming here and start going a few blocks down the street to the other cell phone repair shop where they also sell phones too for EVEN LESS.

I always experience awesome service here. I have fixed multiple phones and I have bought multiple…read morephones. They are the best in the business.

From the owner: IPHOXY CORP is one of the the premier global destination in Miami Florida where wholesale cell…read morephone distributors, retailers, repair shops, and smaller distributors can buy new and used cell phones wholesale. Before building IPHOXY CORP, we spent almost 6 YEARS earning our reputation as the most reliable cell phone wholesale distributor in the USA/South America / China / Dubai Because of the relationships we have built for over a decade, we source inventory directly from carriers and manufacturers to provide you with a consistent, diverse stream of products. We know that a steady supply of used iPhones is key to your business. As veterans of the industry, we are also well aware of the problems caused by inconsistent testing and grading. We set ourselves apart by providing transparency and consistency. When you buy from us, you know what you are getting, regardless of which stock you select. That's what makes us the cell phone distributor of choice for businesses around the world.

Anthony and Gregory were absolutely awesome. Very knowledgeable, polite, and professional. I went…read morein looking for a hotspot device and they explained all the options available. Initially I was being helped by another staff member that perhaps was new and when I asked for more help Anthony and Gregory stepped in like superheroes to save the day. Happy to know good old fashioned customer service is still a available.

I went to the store to make a payment, the manager refused to take my payment, and called police on…read moreme to serve me with a tress pass. I don't recommend any to go to this store.

Friendly and I was helped ASAP. Lots of staff members present, here people seem to still want to…read morework lol. Great service

I just purchased my brand new iPhone 13 Max with Tania after losing my phone, she was really…read morehelpful and knowledgeable. I came Into the store thinking I was going to pay a certain amount and she said we'll see what's the best we can do for you. A really stressful time losing my phone but she made the purchase quick & easy and even informed I had insurance in my old phone so I'm also able to replace it. I highly recommend her as a salesperson a lot of times they take advantage but she was really genuine. I left sooo happy with my new phone & also knowing I did not lose my other phone completely. This is my to go to T-Mobile after having her and will definitely recommend friends.

Excellent service! As soon as you walk in, you were greeted by many of the employees. We had the…read morepleasure of being assisted by Jonathan when we came into upgrade our daughter's phone. Very attentive, helped us with everything that we needed. I stopped in here a few months ago to upgrade my phone and the service was great as well but I can't remember the rep's name. Took the time to write a review since I have to sit here and wait all our data to transfer to the new device. No sweat. Thanks T-Mobile for a great experience.

Can't beat good service and polite staff especially in south Florida where even the lizards give…read moreyou attitude. Came to this location was immediately greeted and attended to by staff. Shawn helped my father out with his phone issues and not once did he seem in a hurry. His demeanor and spirit (yeah I said it) were great and it was a pleasure doing business there. I'd highly recommend this location it seems to be pretty consistent in good customer svc.

It's closed, for lease sign on the door. This location is closed, there is a for lease sticker on…read moredoor

I broke the screen on my iPhone X. My sister broke her iPhone X screen. So I needed to get two…read moreiPhone X fixed ASAP! I looked around on Yelp and found this highly reviewed place and called and asked if they could fix my phones. They were fortunately having a special and were able To see me that day and have my phones ready. Unfortunately I was super busy for about a week and kept missing them. So today I asked if they could see me and even though they were going to close, they kept the store open for me to come in and get my phones fixed!!! Now I can type again and have a beautiful lovely screen! They even added some screen Protectant glass and have a 30 day warranty if there are issues due to installation. I'm so happy! Thank you Rafa and Matt!! You guys are so awesome, nice, and fun. I hope my phone never cracks again but if it does I'm definitely coming to you!

Came in with a completely shattered iPhone screen and they fixed it in less than an hour! The staff…read moreat iPhone Repair Xpress on Washington Ave in Miami Beach next to tatoo shop, on the same side as crunch gym, they were super professional and the price was very fair. Best phone repair shop in Miami Beach hands down. Highly recommend!

The owner sold me a used iphone 11. He said he would buy it back if I wasn't happy. He said not at…read morethe price he sold it to me but that he would buy it back nonetheless. I went to the apple store they said the phone doesn't have a matching IMEI number. I went back to the owner and said can i please sell you back this iphone as you indicated to me yesterday when I bought it. he said no. He lied to me. The store smells and it looks like a third world country. I didn't even feel safe being there. There are soo many of these iphone repair shops and I would suggest you don't go to this one unless you want to be ripped off.

Horrible customer service. The lady that helped me is lucky I don't remember her name. She kept…read morejoking and laughing and everything question I had referencing my account. She had a horrible accent which made it all the worse, trying to understand her through her laughing and mumbling.

From the owner: AT&T, serving over 81 million wireless customersread more

I came in with my computer screen cracked and let me tell u it is worth it they did an amazing job…read moreomg I give them more then just 5 stars ima give u them 11 stars they did their job. I definitely recommend everyone's to go to them there the best . thank u so much you guys. For an amazing job .

Replaced my computer screen accurately for a low price! It was done in two days and they called…read morewhen they finished fixing it. Friendly and knowledgeable staff and fast quotes. worth the visit and the money :^)