A couple years ago I had a great experience with this business. The technician who worked on my…read morephone was courteous, knowledgeable and fast. Yesterday I brought my phone in for a similar problem and the person who works there now basically told me that he doesn't fix phones. I'm not sure what else he does, but he does not fix phones, and he didn't listen to me when I told him what I thought the problem was. Very disappointing.

From the owner: Come on in and get your phone repaired! Same-day availability! Phone Accessories available for…read morepurchase.

I've always had good service at this location and yes things happen but if you go and explain your…read moreproblem with billing they can call customer service on your behalf and you can speak to customer service while the T-Mobile employee listens at times when transferring from one carrier to another you may get charged for ending a service and starting a new carrier you would be charged an additional fee in beginning with the new plan you choose. But they will do the best to help you with your situation. Hope this is helpful to who ever needs to understand. Thank you.

Terrible. We've been getting only conflicting information regarding a cell phone transfer deal…read morethat we received in the mail. Every single word that came out of two salesmen's mouths has been nothing but nonsense, but our bill is becoming astronomical even though we have not gotten the services printed on their own flyer.

I walked in and was seen immediately, fixed my problem, a bent pin on my laptop motherboard in no…read moretime flat! A++ A pleasure doing business!

I brought my phone in for them to replace the battery and when I got it back there was water inside…read morethe phone and they also stole my apple display and put in a third party display hoping I wouldn't notice. My settings literally say my display is unknown and my battery needs servicing because these guys are thieves. three other customers came in the store with the same issue after wizkid "fixed" their devices. Now my phone just powers down whenever it wants unless it's plugged in. constantly overheats even when not in use. The BBB and attorney generals office will love this information. Thanks, guys!

Had reservations due to multiple bad experiences; went into store, so busy..waited an hour to…read moresimply ask questions. My representative Alexa was not only gracious, but she went above and beyond to help me and make me feel more comfortable even as a newer employee There were only 2 employees at the desk. As unhappy as I have been with Spectrum she went above and beyond in customer service which is not common these days especially in such high stress situations. I hope this review at least helps her excel in the future as that is reason I stayed

Tyhiem is one of the best employess I have ever dealt with at this location. He was very…read moreunderstanding, didn't try to pressure me into keeping my package after I explained my finical struggle. Tyhiem also explained things on my bill that didn't make sense and showed me other options I may be able to explore. He was beyond helpful and very professional. Thank you Tyhiem!!

I needed to get some electronic components for a circuit project. Radio Shack is one of the few…read moreplaces around you can get that kind of thing. They people that work there are always kind of dorky. Im convinced that too much time with technology saps a man of his testosterone and renders him soft and unlikely to hook up much. In turn that leaves our Radio Shack employee more time to look at computer porn, get softer, and worry about what version of andriod is running on your phone. Needless to say this kid did not know too much about what I was looking for. They had some of the stuff, but they are moving away from that kind of thing to cell phones and cameras. Circuitry is what most of our modern world is made of, and remarkably tons of this stuff to interact with circuits is out there waiting to be discovered. It takes some time and I'm a beginner, but it's fascinating to know that you can build almost anything you can think of from off the shelf electronic components. geek out.

I've used this store for several years for phone and atypical device/connector needs. Store staff…read moreare very knowledgeable and provide a high level of personal service.

Overpriced and extremely rude customer service. Will not be going to this location again.read more

From the owner: We specialize in providing the best solution for your mobile needs and provide elite customer…read moreservice to ensure your satisfaction.

Quick service & Jeremy knew just what I had done wrong & fixed it immediately!…read more Thank you, Jeremy!!! Julie Pelletier

The two young men on West Housatonic St are the BEST! They always go above and beyond to help you…read morewith all your phone needs.Even being out of state they have helped me with paying my bill, they will do whatever it takes to make sure you are completely satisfied.I highly recommend them for all your electronic devices.Great Job !

This is a great place they really nice and they repair go to them I will recommend them they are…read morethe best

Got my Samsung galaxy 8 unblocked and unlocked in 4 days.. Had to download lots of things and he…read moredid it via TeamViewer, I needed a lot of 1 on 1 assistance, and I am on another continent.. Concept Williams was impatient and busy but he knew his stuff and he Flashed the phone and did get the job done.. Unblocked and Unlocked.. Great I'm happy.

Great job replacing my iPhone cracked screen. They cleaned up the phone & it's working better than…read morewhen I brought it in!

Two weeks ago, I dropped off my son's Samsung tablet at uBreakiFix, located at 664 Loudon Rd.,…read moreLatham, NY, to have the charging port replaced. At the time of drop-off, I specifically authorized only the replacement of the charging port and was quoted $180 for the repair. Other than the charging issue, the tablet was in like-new condition. About a week later, I received a call informing me that the repair was complete. I was then told the total cost was $240 because they had replaced both the charging port and the battery. I immediately reminded them that I had only authorized the charging port replacement. When I arrived to pick up the tablet, it was completely dead and would not charge. I asked whether the charging port had actually been replaced, but the employee was unable to answer my question. When I asked if the battery had been replaced, he said yes. I then requested documentation showing the battery replacement since I was being charged for it. He told me they do not provide that information. I explained that I was paying for the repair and had every right to receive documentation for the parts installed. Instead of answering my questions, the employee took the tablet into the back room and never returned. Since then, the tablet has remained at the store, and the business has refused to return my calls or meet with me to explain the unauthorized charges or the status of my son's tablet. Based on this experience, I am extremely concerned about the honesty and business practices of this company. I simply want an explanation for the unauthorized charges, documentation for any work that was actually performed, and the return of my son's tablet in working condition.