Most new guitar pedals are now bolted to demo tables so you can't try them out with any amp there…read more Big failure on Guitar Center's part. I'll be spending my money somewhere else now.

The store manager Nick, was very unhelpful and impolite. He had an attitude and was very rude when…read moreI inquired about renting a speaker system for a company event. He made it seem like my basic questions were a major inconvenience. On top of that, they have an old price sheet out for rentals and now charge a lot more. When I asked why they haven't updated pricing he told me that he didn't know and that he wouldn't honor the original price. This guy shouldn't be managing a store. Stay far away from this location.

Quick update/5 stars for this particular experience: I needed a reed variety pack/mix card because…read moreI'm trying to figure out what strength and kind I want. After looking at woodwind stores closer to me and online, none of the other stores had the 4 pack I was looking for. Q&F not only had the 4-pack, but it was less than Amazon (and the other shops) sell the 3-pack version for. I wasn't going to spend $10 on shipping so I opted for store pickup and figured I'd drive out there when I had other errands to run in the area. They sent me a text letting me know they were getting it from their warehouse and then about 4-5 business days laters I got a call that it was ready for pickup. Super easy.

I've been a customer of Quinlan and Fabish going on seven years with two kids in their violin…read morerental program. It has been a such a gift. Our first child started violin through the school and Quinlan and Fabish were there at the welcome night. We decided to go with them and we rented our child's violin through them for years. What's great about their program is that they keep track of how much you are putting towards the instrument rental and then, if your child gets serious down the road, that money is banked as a credit towards buying an instrument. After several years it felt like a good idea to invest in an instrument for our older child. There was a Black Friday sale and we could use our credit so it seemed like a great move. I bought the instrument but I was able to pay for it on a monthly basis, just like the rental, however, I owned it. But they would also help out with any repair or support we would need if there was a problem. It felt great when the violin was paid for! It felt like an accomplishment to pay it off and an investment into the music education of our kid. When the second child wanted to play violin too, it again made sense to choose Quinlan and Fabish. It remains to be seen if our second kid will continue in orchestra, but what's great about the rental program is that we haven't made a large purchase of an instrument. The rental is convenient for us. Additionally, our second kid broke his violin twice. He has needed to replace it twice. Um, embarrassing much? Quinlan and Fabish happily took the broken rental violin and replaced it, no big deal. What a relief! Highly recommend Quinlan and Fabish! Also, you can buy things from them (stands, shoulder rests, etc) over the phone and they will drop them off at your child's school. Super helpful for busy families.

Aso a Great Music School for Adults!…read more I started taking voice lessons from Jennifer about two years ago. Although I had some music background, I really didn't know anything about singing and she patiently brought me from not knowing chest voice and head voice to being able to confidently sing throughout my entire range. There were times I really struggled with understanding singing and Jennifer was always patient and encouraging. And I get to spend some time each lesson working on singing any song I'd like to work on. That's fun! I play keyboards and guitar in some local bands, and sing backup, and I've gotten a lot of feedback about how much my singing has improved since I started taking lessons from Jennifer. I feel like my lessons with her are my secret weapon for getting really good at singing! I thought that music schools were mainly geared towards children, but the quality of instruction was way more than adequate for learning voice as an adult and helping me with the singing I currently do professionally. I definitely recommend the Schaumburg School of Music in general, and Jennifer in particular, to anyone who wants to learn an instrument or learn or develop their singing voice. Even people who already sing professionally!

Horrible place.Purchased a gift certificate for 4 lessons and was only able to schedule 3 out of…read morethe 4 because apparently they have a policy of one lesson a week that they don't inform you about from the beginning. Called and talked to Marjorie and she had the audacity to ask me if I'm looking for a free class? No I'm looking for a class I already paid for. Seems like in this place the rules change based on who you're talking to and could be different from one person to another. Just a horrible experience all together. We we looking to purchase more classes for our daughter but based on how Marjorie handled this situation we will take our business somewhere else.

We have been taking our kids to Music and Arts in Schaumburg, IL for a little over a year. At first…read morethat location seemed great, but some problems with make-up as well as some change in staff made things difficult for us there. Luckily the Itasca location was a similar distance from our house and the staff has been a much better fit for us. We met guitar teacher Kim who recently moved to the Itasca location and she has been wonderful for my son. He has really been rocking and rolling in his progress. Don't hesitate to give them a call and ask for Kim.

Great place for musical instruments repair. Had a trumpet and cello bow repaired recently. Great…read moreexperience at this place. Nice people, reasonable pricing.

This place is awesome. I got my first guitar there about a little over a year ago and have been…read moreback several times for other accessories and set ups. Staff is nice and knowledgeable. You'll get straight up answers without trying to over sell you on anything. Also they don't make you feel like "the new guy", they've been very encouraging of a new player.

Paid $130 for a setup and got lazy, dismissive service…read more From the start he brushed off my bass because it was a little beat up and an unusual shape. I mentioned adding a small weight in the control cavity to balance neck dive, and he dismissed it with, "no, don't do that, that's where the electronics are." The action was high at the nut and overall. After his "setup," it came back basically unchanged -- and now the A and D strings bottomed out at the high frets. I told him the nut needed filing; he insisted nut height doesn't affect action until I proved it. He took it back, filed the low E only, and handed it back. I had to point out again that the A and D were unplayable and send it back a second time. Even then, nothing was really fixed. End result: I lost $130, my bass plays worse than before, and I'll still have to do the setup myself.

I have been taking my daughter here for over two months now and, I am so happy that we choose Back…read moreBeat for our guitar lessons. I cannot say enough great words about how awesome this place is for lessons. Good location, instructor Steve has been great, flexible scheduling and prices are very reasonable just a very good all around experience. I highly recommend Back Beat lessons & gear you will be very happy with choosing them for your musical needs. I'm here right now with my daughter as I am typing this out. :)

From the owner: We specialize in guitar and bass instruction for all ages and skill levels. We carry strings,…read moreinstruction books, used guitars and amps, pedals and other accessories. We also preform basic repairs and setups for guitars and basses. Check us out!

Craig Elliott has been tuning our piano and working with our kids for years! he's good humored,…read morepatient, super skilled and just a pleasure to have in our home. i would recommend.

We had a very bad experience with Craig Elliott at A&A Music Academy in Hanover Park, IL. After…read moreteaching my child the Ukelele for two months, Mr. Elliott, the music instructor, decided that teaching this instrument to young children was outside of his expertise as a music teacher and thus canceled the rest of our classes for the month, which by the way, had been paid in advance. In addition, there was an incident where he grabbed and yanked my six year old child to try to keep the child from standing up from the child's chair (this we learned later!). The list of incidents goes on. To top things off, during the last class that Craig taught my child, Craig seemed to be be sick and coughing with a cold. As a result. my child contracted RSV after this last lesson with Mr. Ellilott. These are just a few examples of our experience with Craig's lack of professional acumen as a music teacher. First, children should not be grabbed or yanked under any circumstances. Second, it is very unprofessional to not have completed his commitment of teaching after having been paid for the classes in advance. Thirdly, one should not have close contact with anyone while sick! At the very least, Mr. Elliott could have informed us and/or wore a mask to prevent spread of disease. Unfortunately, sharing our story here will not keep you all from experiencing the same at this school with Mr. Elliott. However, if we can save one person from experiencing abuse in the way of poor professionalism that we have experienced, then sharing our bad experience with Mr. Craig Elliott is worthwhile.

location is just too small for the volume of customers it serves, and it's always overcrowded. The…read morerental prices themselves are fair, but the billing system has been a constant headache. Our account kept getting disconnected from autopay, so we had to call in every month to make a payment. And every time you call, you end up explaining the same thing over and over again. I went in today to return my child's instrument because we're moving, and even after explaining that, I was asked multiple times if we wanted to keep it. The pushiness was unnecessary, especially coming from the store manager. I don't care if they have locations nationwide -- we're moving and I just wanted to end the contract, but it felt like they were trying hard to keep the sale. I can recommend them for pricing, but that's about it. Expect billing issues, long wait times, and a lot of hassle. Also, at the start of the school year, they run out of instruments fast, so inventory is another issue.

My kids took up flute and drums this year. Both have a half hour lesson a week here, and we rent my…read moredaughter's flute from them. My son we splurged for the kids size drum kit. The staff is so helpful and friendly. I know little about musical instruments but they put us in a good position to have our kids excel! We have only had wonderful teachers amd flexibility with lesson times has been great. One cool thing is the lesson rooms have cameras, so you can sit in a little lounge area and watch as the screen rotates through the rooms. And of course you can hear them play from the lounge too!

I love that they are grouped w/ other kids to form a band & on stage quickly!read more

The School of Rock is excellent. the instructors are patient, understanding and provide a…read morecustomized learning approach. And the staff is awesome with explaining the various lesson options and with scheduling. As an "older" student, I still feel right at home learning for Ryan and the team!

Excellent teachers! We are so happy to have found this music school. My son is learning electric…read moreguitar and already sounding great.

Great for guitar and drums- Mediocre for piano. Our daughter took piano here for three years…read more The focus is on rock performances with very little keyboard driven numbers in order to showcase guitar and drums.