A man greeted me in the middle of the store to tell me about the layout. I thanked him and turned…read moreto continue my walk. I guess I wasn't thrilled enough for him after having worked a shift this morning. However, I didn't realize I needed to bring my own customer service skills to enter the store. He walked away and said, "well, she didn't have any manners!" I left immediately. I was shopping for furniture not insults. You may need to reassess your own manners and also remind yourself that you work in an antique store in Alabama. You're not saving lives.

My fiancé and I were at a loss trying to find gifts to give our parents when we get married next…read moreweek. We were looking for something original that actually had some thought put behind it. Everywhere we went, things looked the same or it was over priced. We stopped in to Hartlex, thinking it would probably be just furniture but we were desperate. This has now become our official shopping place for gifts. It's not just antique furniture (which were all STUNNING by the way), but decanters, beautiful wall art, jewelry, bed and bath items, lighting, crystal...SO MUCH. We were there for hours and enjoyed every minute of it. We ended up leaving with some things for ourselves too. The owners are hilarious and very personable which made the experience even better. 10/10 would recommend.

Damaged furniture, scratched & marked up walls, & left oil stains on driveway. Project manager came…read moreto inspect & denied damages. Found out why because his son was the installer. Do not use James Carpets.

Very poor customer interactions. Very high prices 15-30% higher than elsewhere. Gouging prices…read morecompared to others and they have a very limited selection. This would be the last place I would ever choose to go for anything related to flooring or tile. I went back and read reviews dating back almost 10 years. Folks are pretty much saying the same thing - nothing has changed here. Bewildering that they are still in existence.

Beautiful stone items like water fountains ,huge pots and outdoor items. Firepits,etc…read more And you'll get lost in the inside store!!!!!

Very helpful staff and large selection of hard scape materials. Delivery was on time and…read moreprofessional.

Steve Bowling provided excellent service. He told me how to transport a family grandmother clock…read morefrom Birmingham to my daughter's home in Huntsville, where he then inspected, set-up, started and serviced the clock to perfection. Excellent experience!

Wilson Lumber is a long standing business in Huntsville. We are looking to purchase a nice screen…read moredoor for the front of our house. We have gone to big box stores and didn't see anything even close to what I want. We took a ride up the Parkway to check out what Wilson Lumber has. Inside the store is going thru a remodel so items are not out for viewing. I did speak with a sales representative and was able to see what they stock and what they can order. On the floor I did not see anything I liked. I was given a catalog and a business card with a url for a website they can order "custom" screen doors. I looked at the website and didn't see anything I liked. I will keep looking. If you have building remodeling needs, Wilson Lumber has the expertise to help you build what you want.

wilson lumber door on our 1.5 year old house. Glass separated from within the door so they will…read morenot replace the door and they declare that they will not paint any marks caused by their defective manufacturing.

Madison Flooring has shown us exceptional customer service. They were helpful in the showroom,…read moreallowing us to take a very nice large display home for a few days. Kathy came to our house herself and measured out the floor for our new carpet. She was scheduled at 2:00pm and arrived at 2:01pm. Awesome. So far they have exemplified our expectations for high standards, professionalism, punctuality, and they have kept their word.-Chris W. Thanks Kathy

Unprofessional, rude and totally lacking in customer service and satisfaction. They refinished all…read moremy hardwood floors and left trash , footprints and fisheyes in the finish all over the house. They came back to fix some issues and created a bigger problem. The corrected panels are not the same finish as the rest of the house. They were unreliable. Never showed up on time and most of the time, didn't show up at all with no communication. We are hiring another company to fix their mistakes. I would never let Madison Flooring and Paint back in my home.

Family business locally owned for 80 years!! Best hardware store in Huntsville hands down.read more

Had exactly the type of lumber I needed and quoted me the best price in town! Great experience.read more

Where is the 10 star option?…read more Robert, the owner answered my call and within minutes was able to proceed with my booking. The next day, his team showed up on time and completed the move quick, efficient, and without a single break or tear. The team were incredible. Friendly, hard workers, and any question I had was answered with a smile and assurance that "yes we can". Their cause hits close to home for me. A portion of the proceeds goes out to house homeless veterans in 1BR apartments. Robert is also a minister and his workers are with him to get direction in their next phase in life. Everything about this business, I support. If ever I find myself in the area, you bet I'll be calling this amazing organization.

Mr Robert and his crew did an amazing job in and out highly recommend didn't waste any time got…read moreright in and got to work fast and efficiently I'm amazed