Heather at Benchmark rocks! She's extremely knowledgeable, professional and truly cares about her…read morepatients. I would recommend her for all your physical therapy needs.

From the owner: BenchMark Physical Therapy located in Chattanooga, TN is a leading outpatient physical therapy…read moreclinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

I will NEVER go here again. As Self pay made clear I'd been fighting a UTI for 2 months, the NP…read morewith labs done there in hand prescribed me something THEY had available for $20. It did nothing for my UTI and then I'm told today I have to come in again? Pay $99 AGAIN! I told them the first time, specifically that I needed a Strong Antibiotic and they prescribe something subpar which did nothing. Probably something they need to offload to the Public. Doctors like this give Medicine a Bad name. What a racket to force patients back a second time.

BEWARE!!!! I've been to here a few times before my last visit, and the experience of all previous…read moretimes were good. It is within blocks of my job, so it makes going here easy. However, after the recent experience I had, I won't ever be going back and I'll be letting everyone I know not to as well. I question whether this place even employs real medical professionals. First, I waited very patiently for over an hour and a half to be seen - there was only one patient that was treated in that hour and a half also. I pay upfront - this happens everytime. The individual there (I assumed a nurse) asked my symptoms, my medical history, medicines I am on - all normal questions. At one point she had to GOOGLE ibuprofen to put it in their system. I'm not sure if she doesn't know what that is or doesn't know how to spell it. Next, she turns the monitor screen towards me - the camera on top pulls up my picture on the screen - and says "it'll notify me when they come on" and walks out of the room. I realize that suddenly I will not ACTUALLY be seen by someone, but instead it will be virtual - at this point, I've already paid and waited for more than an hour and a half so I just want to get treated. NOTE: the woman there asking all those medical questions DID NOT tell me it would be virtual at any point - which I could have done through my insurance company from the comfort of my home. Then, this woman shows up on the computer screen and says she is "Dr. Reddy". She is clearly sitting on a couch in her living room with sweats on and with a dog barking in the background. REAL PROFESSIONAL. I wouldn't think this would be professional at my job, much less in a medical setting. This "Dr. Reddy" asks me about a million questions, including ones that don't make sense like "are you having pain while urinating?" when I came in because I had chest congestion and difficulty breathing after using my asthma inhaler. It was like she was reading questions off a script. Then "Dr. Reddy" says she doesn't want to give me any medications because since I'm diabetic that will cause complications and goes on a rant from there. I AM NOT DIABETIC. I had to stop her and explain to her that I wasn't diabetic - I NEVER HAVE BEEN! I don't think she even read my medical file. Then the virtual "Dr. Reddy" tells me that even though my husband and niece who both went on the same vacation and got sick WITH THE SAME SYMPTOMS AT THE SAME TIME, that what I was experiencing was not sickness but inflammation and that she was going to refer me to an ENT doctor (which she said could take 1-2 weeks before they even called me to set up an appointment) and to continue taking the same over the counter stuff I've been taking for over a week. My niece was diagnosed with an upper respiratory infection days earlier and had gotten sick at the same time as me with the same symptoms, but I had put off treatment because I did not want to take off work. I told her that I was having to use my asthma inhaler multiple times a day for my breathing to be controlled. She told me that if it gets worse before I see an ENT, which usually takes weeks to get an appointment, just go to the hospital. Why should I wait until I CAN'T breathe to get treatment? Isn't that why I came here? They ran NO tests. I walked out without receiving ANY treatment. By this point, it's 9 pm and I leave - I can either go to the hospital and spend an outrageous amount of money and even more hours waiting or go home and struggle to breathe the rest of the night. I chose not to go to the hospital. I've been coughing up even more stuff all night and coughing so hard my upper back is killing me. I question whether the person on the virtual end even has a medical license - which of course, you can't know because it is virtual.

Huge improvement with my plantar fasciitis--friendly staff, effective therapy, and I'd definitely…read morego back if needed!

I walked into the Watkinsville location with little faith as I have tried pt before and had little…read moreor no relief for back pain. The pain was so excruciating (scoliosis and arthritis) that it was destroying my quality of life. I am simply amazed at what Bret was able to accomplish and I haven't felt this good for as long as I can remember!!! Exceptional experience all the way around.