By now, probably every Yelper in Indy knows about my recent hospitalization and amputation of my…read moreleft leg above the knee. I continue to be at home healing and building strength, though I'm largely moving toward becoming more independent and hopefully returning to work in the not so distant future. One aspect of life that will need to change is the need for a different wheelchair given my change in physical status. Thus, because I have commercial insurance quite a bit of red tape is required. This includes both a tech evaluation and a full mobility evaluation by a physical therapist. At the recommendation of my DME vendor, I scheduled an appointment with Community Health Network's Physical Therapy & Rehab - Neuro Specialty precisely because they were both close and could get me in fairly quickly. They are located in the Community Health Pavilion at Fort Ben and are almost directly across from both Fort Ben and Culver's. They stumbled into a bit of a mess today and handled it quite nicely. I received a call from the DME vendor about an hour before my appointment stating that it would need to be canceled and rescheduled for 1/30/20. Since this is such an important part of me getting back to work, the prospect of a two-week delay had me pretty agitated. I started making some calls and decided to show up for my appointment that had been canceled. I wasn't in a good mood when I arrived, but I was also determined to either get it all straightened out and maintain the appointment or get an appointment sooner than 1/30. The pavilion is wheelchair friendly - they have multiple accessible parking spots and a front-entrance canopy for safe drop-off. Both glass doorways at the entry have push-button power access. This particular office is directly on the right when you enter. The person working the desk appeared to have stepped away. The operator greeted me briefly, though seemed a bit confused as I was not in their system for having an appointment. I explained the situation. I knew that the DME vendor rep had an appointment at the same office immediately prior to mine. I'd hoped I'd caught him prior to my appointment but would learn he'd left. I was impressed with the front office staff here. I was frustrated, but they kept an even tone about themselves and simply did what they were able to do. They were firm about not being able to have an appointment without the referral, but also shifted focus when it became clear I was determined to get them the referral and maintain the appointment. After multiple phone calls, I had all the pieces in place and the DME vendor agreed to return. The evaluation occurred as scheduled - Cara, the physical therapist, was a delight. She was personable, thorough, professional, and remarkably upbeat. She switched gears and I appreciated her willingness to go through with it. I loved her philosophies - she even gave me an explanation of using the phrase "differently abled" that I really respected. She set a great tone and did a great job. She assured me that given the time sensitivity she would get the evaluation done as quickly as possible but with all the needed information. This could have been a difficult experience, but with a top notch front office staff and a wonderful therapist, this ended up being a really positive experience. Cara also gave me a flyer for an amputee support group - and was also mentoring a student. I really was impressed and would easily return.

I was sent here for my back rehab twice now. The first time after my initial disc rupture and then…read morethe second tine after I ruptured it again and had to have surgery. Both times were amazing! These folks really know their stuff and are super friendly to boot! The ladies at the counter always greeted me warmly and with smiles and so did all the rest of the staff. I worked with 2 specialists and both were great at getting me back to moving around again, you can't go wrong with Ryan and Beth! But, really from what i experienced and saw all of the staff took great pride in their work and cared for their clients. And that makes all the difference, you can tell they care.

My name is Bernardine Carter and I am a patient at Kindred North. I am satisfied with my services…read more Best of all especially after having to be there over 30 days the Food is excellent. DarShay the manager over dietary has a great team that cooks with love. Not once have I desired outside food. I am grateful to be shut in with good meals that keep you full until your next meal...Homemade not boxed and processed, mostly everything is from scratch and fresh fruit with every meal. Kudos to great care and food

kindred hospital is the worst hospital in the state. my husband was there twice within month and…read moreboth times the AC was out except for the nurses area. the rooms were filthy and some days not cleaned for days. they had the meds laying on the filthy counters in the room. most of the nurses had a huge additude. they chatted more than helped patients. i asked the charge nurse to call me back when my husband was dying and the nurse said ' oops i guess i forgot to call u back.'. my husband left that place to hospice and died two days later. i truly believe it was from the filthy area he had to stay in. jb

I recently had rotator cuff surgery and felt as if my shoulder would be stiff forever, that is…read moreuntil I found Carmel Rehab. Let me say this first and foremost. Its nice to go to a locally family owned operation and You can't meet nicer people. Chuck and his crew are professional, friendly, astute & effective. Always welcomed with a smile and a warm hello. Chuck and his staff have done wonders with my shoulder. Great people great location and great service, what more could you ask for!!

Chuck and his team had done an amazing job in diagnosing the source of my shoulder pain. I applaud…read morethem for their high degree of professionalism and expertise. Together, the team has administered a plan of action helping ease the stiffness and pain. I highly recommend this family owned business., The dedication and personal attention were felt from the first time I entered the door with Terry greeting me, Chuck, Jarod, and Sam working together creating an excellent team. I can see why up and coming physical therapists are spending time learning from Chuck. High five to all of you.

I visited for lab work and it was vest easy in and out. You register at a kiosk and wait. You can…read moresee the wait times online. It took less than 10 minutes as a walk in. I'll come back for the convenience and the friendliness of the staff.

Patients are asked to arrive at a specific appointment time, yet people who arrive after me are…read morebeing taken back first. I've now been waiting over 30 minutes. The scheduling process should be more organized and respectful of patients' time.

Since I have been going to Vital chiropractor over the past year and a quarter, not only has my…read morebody changed, but I have experienced other healing as well. The entire team is very positive, affirming, and very encouraging. They feel like family to me. I had given up on chiropractors in general until I met this team. I am very thankful to God for them.

Best doctors in town work here! Dr. Himsel and Dr. Jared are miracle workers. My partner and I have…read morenot only had our bodies changed, but also our minds. I can't thank them enough. Keep up the good work!!! :)

Excellent professional Director Patrick Burnsdall and trained Staff…read more I recovered from being paralyzed twice over a year to recover. Jehovah our God gives us strength beyond our own understanding. I will appreciate move arrangements as soon as possible. Because of Bacteria exposure and theft of personal Identity and belongings,/ they stole my email and my computer. Thank! Lucille Bryant move arrangements requested Send message

My mother was put in the facility several months ago I have had nothing but issues with them since…read morethis has started. I even had to call the police during the coronavirus. They hadn't first given my mom a shower in over 2 1/2 months. Forgot to feed her at lunch several times. Someone needs to help her in and out of the bed to her wheel and she calls for a nurse and no one responds to her calls she could be waiting several hours to get in bed. They don't help her to the bathroom they lay her in bed and expect her to do her business but then no one comes in to take her off for several hours either. This is NOT a place to take anyone you love trust me on that.

They were wonderful to work with and answered my questions in a way I could understand. The…read moretherapist were always cheerful and friendly. Check in was easy and always remembered me.

I've been to this location for both a long-standing knee injury and a broken hand. I skipped the ER…read moreon the latter (evening injury) and went straight to their walk-in clinic the next day. I was seen, X-rayed, diagnosed, temporarily splinted and out the door in just over an hour! Every person was kind and friendly. I've since had my cast on and off, and every visit has been a similar experience. ALSO, I've had two steroid injections in my knee by two different PA's, and I've barely felt them!! I wouldn't go anywhere else for ortho care!

The ATI location in Westfield, IN has a great staff and quality care that is the best I've ever…read morehad, and at 82 I've done my share of PT. Caring. Compassionate. I would recommend this staff and facility to anyone needing to regain strength and mobility.

Very awesome and hard working staff. I went for tendinitis/carpel tunnel issues from work, and they…read morediagnosed really quickly, making a plan to rehabilitate my hand so I can properly use it. It's been over 2 months now since I've completed their therapy and I still have no issues now from my hand. Very welcoming people who care and want to help you!